Serco Leadership Employee Reviews
What do you like best about the leadership team?
Easy to approach, always there if needed.
The Serco executive team is committed to achieving results while also taking care of employees.
Ability to communicate and ask questions
Openness and approachability. Listened to when issues are raised
Communication with staff and management
High standards of performance. They have their oars in the water every day and pulling with the rest of us. Strong personal work ethic. Well credentialed. Always seeking ways to add to the company's success.
Transparency is good from Senior Leadership. The problems are with mid leve management. Permanent Serco employees leading some task that they have Zero knowledge or any qualifications to provide any real support on project. Serco under pays all employees who are not permanent employeees.
we work together and get things done
They are open with policy.
Lack of leadership on multiple occasions
The CEO is genuinely focused on his people - the company is its people.
Review from Operations Dept
great personalities and take the time to engage and be available regularly
Their flexibility and way of dealing with changes.
Review from Operations Dept
Most have no people skills
Review from Operations Dept
What does the leadership team need to get better at?
Worst people i saw in my entire life
Listening to their staff, ensuing they treat their staff with respect and address issues
Maybe start with treating people the way they want to be treated. Stop playing favourites and start placing people in management who actually have the skill to be a manager.
Understanding the needs of workers. Providing effective tools to get job done.
This company doesn't care about it's employees. You have to come to work sick or risk being fired. The team managers do not respect or care about the well being of anyone other than themselves.
Review from Customer Support Dept
They need to treat their lower team members the same as the others. People are made to feel low.
Review from Operations Dept
Learning before teaching employee skills