C
66/100
Serco Inc. is a leading provider of professional, technology, and management services focused on the federal government. Our customer-first read more
Serco Outlook Employee Reviews
All
Positive
Constructive
What makes you most happy at work?
Positive feedback from our customers on a regular bases.
Working under pressure with colleagues
Doing something to help impact our servicemembers and spouses.
Meaningful work and latitude to make decisions in my field
payday only, not much else
My Team and the happy supportive work environment.
Review from Operations Dept
Helping others in need on the highway & get them back on the road or to safety
Review from Operations Dept
What's going wrong and how can it be improved?
Re-think putting unqualified permanent employees in roles that interface with our customer. Put SMEs in the position in lead roles that are qualified to talk about the project or program assigned. For example, dont place a financial clerk as lead on contract to speak with customer. We look silly!
A lot going wrong, starting from choosing the right people like bosses and managers, not bullies who get away with a lot.
Managers stuck in the past.
No stability and it can improve if it were stable and contracts remain in place
Review from Customer Support Dept
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