Serco Competitors | Comparably
Serco Inc. is a leading provider of professional, technology, and management services focused on the federal government. Our customer-first read more
EMPLOYEE
PARTICIPANTS
144
TOTAL
RATINGS
1086

Serco Competitors

Serco competitors include Genpact, Wipro Limited, G4S, Sodexo and Aramark. Serco ranks 2nd in Product Quality Score on Comparably vs its competitors. See below how Serco compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
4th
eNPS Rank
4th
Gender Rank
6th
Diversity Rank
6th
Product Quality
2nd
NPS Rank
2nd
Pricing Rank
2nd
Customer Service
4th

See Serco Culture vs Competitors:

Serco Competitors
RankCompanyScore
1Genpact78
2Wipro Limited71
3G4S67
4Serco66
5Sodexo63
6Aramark59

Serco Competitors at a Glance

Product Quality Score Comparison

Serco Ranks 2nd in Product Quality Score

27 Customers rate Serco's Product Quality Score a 3.9/5, which ranks it 2nd against its competitors, below Wipro Limited.

  1. 1st
    Wipro Limited
    3.9 / 5
  2. 2nd
    Serco
    3.9 / 5
  3. 3rd
    G4S
    3.6 / 5
  4. 4th
    Genpact
    3.4 / 5
  5. 5th
    Sodexo
    3 / 5
  6. 6th
    Aramark
    2.7 / 5
Product Quality Score Comparison
RankCompany Score
1Wipro Limited79
2Serco79
3G4S73
4Genpact69
5Sodexo61
6Aramark54
NPS Comparison

Serco Ranks 2nd in Net Promoter Score

32 Customers rate Serco's Net Promoter Score a 13, which ranks it 2nd against its competitors, below Wipro Limited. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Serco to a friend?”.

  1. 1st
    Wipro Limited
    28
  2. 2nd
    Serco
    13
  3. 3rd
    Genpact
    12
  4. 4th
    G4S
    2
  5. 5th
    Sodexo
    -8
  6. 6th
    Aramark
    -34
NPS Comparison
RankCompany Score
1Wipro Limited28
2Serco13
3Genpact12
4G4S2
5Sodexo-8
6Aramark-34
Pricing Score Comparison

Serco Ranks 2nd in Pricing Score

24 Customers rate Serco's Pricing Score a 3.6/5, which ranks it 2nd against its competitors, below Wipro Limited.

  1. 1st
    Wipro Limited
    3.8 / 5
  2. 2nd
    Serco
    3.6 / 5
  3. 3rd
    G4S
    3.5 / 5
  4. 4th
    Genpact
    3.4 / 5
  5. 5th
    Sodexo
    3 / 5
  6. 6th
    Aramark
    2.5 / 5
Pricing Score Comparison
RankCompany Score
1Wipro Limited76
2Serco72
3G4S71
4Genpact69
5Sodexo61
6Aramark50
Customer Service Comparison

Serco Ranks 4th in Customer Service

24 Customers rate Serco's Customer Service a 3.5/5, which ranks it 4th against its competitors, below Genpact.

  1. 1st
    Wipro Limited
    4 / 5
  2. 2nd
    G4S
    3.7 / 5
  3. 3rd
    Genpact
    3.5 / 5
  4. 4th
    Serco
    3.5 / 5
  5. 5th
    Sodexo
    3 / 5
  6. 6th
    Aramark
    2.6 / 5
Customer Service Comparison
RankCompany Score
1Wipro Limited80
2G4S74
3Genpact71
4Serco71
5Sodexo60
6Aramark53
Overall Culture Score Comparison

Serco Ranks 4th in Overall Culture Score

144 Employees rate Serco's Overall Culture a 66/100, which ranks it 4th against its competitors, below G4S. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    Genpact
    78 / 100
  2. 2nd
    Wipro Limited
    71 / 100
  3. 3rd
    G4S
    67 / 100
  4. 4th
    Serco
    66 / 100
  5. 5th
    Sodexo
    63 / 100
  6. 6th
    Aramark
    59 / 100
Overall Culture Score Comparison
RankCompany Score
1Genpact78
2Wipro Limited71
3G4S67
4Serco66
5Sodexo63
6Aramark59
eNPS Comparison

Serco Ranks 4th in Employee Net Promoter Score

118 Employees rate Serco's Employee Net Promoter Score a -1, which ranks it 4th against its competitors, below G4S. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Serco to a friend?”.

  1. 1st
    Genpact
    36
  2. 2nd
    Wipro Limited
    13
  3. 3rd
    G4S
    8
  4. 4th
    Serco
    -1
  5. 5th
    Sodexo
    -10
  6. 6th
    Aramark
    -22
eNPS Comparison
RankCompany eNPS
1Genpact36
2Wipro Limited13
3G4S8
4Serco-1
5Sodexo-10
6Aramark-22
Gender Score Comparison

Serco Ranks 6th in Gender Score

11 Employees rate Serco's Gender Score a 60/100, which ranks it 6th against its competitors, below Aramark. The Gender Score tracks how positively women rate their experience at Serco.

  1. 1st
    Genpact
    76 / 100
  2. 2nd
    Wipro Limited
    71 / 100
  3. 3rd
    G4S
    65 / 100
  4. 4th
    Sodexo
    62 / 100
  5. 5th
    Aramark
    60 / 100
  6. 6th
    Serco
    60 / 100
Gender Score Comparison
RankCompany Score
1Genpact76
2Wipro Limited71
3G4S65
4Sodexo62
5Aramark60
6Serco60
Diversity Score Comparison

Serco Ranks 6th in Diversity Score

7 Employees rate Serco's Diversity Score a 60/100, which ranks it 6th against its competitors, below Sodexo. The Diversity Score tracks how positively diverse employees rate their experience at Serco.

  1. 1st
    Genpact
    78 / 100
  2. 2nd
    Wipro Limited
    65 / 100
  3. 3rd
    G4S
    63 / 100
  4. 4th
    Aramark
    61 / 100
  5. 5th
    Sodexo
    61 / 100
  6. 6th
    Serco
    60 / 100
Diversity Score Comparison
RankCompany Score
1Genpact78
2Wipro Limited65
3G4S63
4Aramark61
5Sodexo61
6Serco60

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