When I started at Service Express the culture seemed really strong, however as situations have arose and the years have passed the cracks have begun to show. There has been a serious lack of attention or acknowledgement of those cracks leading to decreased engagement and my longevity outlook
What are some of the best things about your team?
They care about me as a person
What is most positive about the culture and environment at your company?
ability to work remotely, ability to meet with team for offsite meetings
What makes you most happy at work?
Any time I'm able to work towards solving a problem. When I'm able to assist in developing a new process or working towards bettering cross departmental interaction/communication
Why do you feel undervalued and what would make you feel better about your compensation?
yearly increase are not keeping up with the market, new employees are being brought it at a higher rate then their peers with more experience. Large amount Internal individuals have to wait till annual reviews to get increases despite taking on new titles and responsibilities.
What does the leadership team need to get better at?
Listen to the feedback being asked and actually make changes based off said feedback. Over the last year we've provided a lot of feedback but haven't seen any changes. Additionally, when concerns are addressed by ELT it feels as they are "discredited" or we are told why that's not legitimate
Other Employee Reviews for Service Express
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