Shake Shack is a modern day "roadside" burger stand known for its all-natural burgers read more
Super upsetting, this place has so much potential to be great, but after working there for two months I've come to find the general manager is incapable of keeping employees for more than two months. He's the reason everyone is mostly leaving and there is no culture or postivity whatsoever.
What is the best part about your compensation package?
Making $15/hr at a fast food job is starting to become normal, but they pay well.
What did you like most about the interview process?
I liked how nice they were and how great the company sounded at the start. They could keep that up and the company would be great.
What's going wrong and how can it be improved?
Just be considerate and nice. In the handbook they talk about taking care of the staff first, you should really listen to that and take it to heart.
What are some of the best things about your team?
I love about half the team. The ones who work hard and get things done have my respect, but the ones who do nothing and burn time until their shift is over is so frusturating.
What does the leadership team need to get better at?
Create culture. Stop barrading everyone and overworking the team. It's just constant criticisim with no positive reinforcement. The people who work hard as well are overworked because the managers make them do what the slacking employees don't do.
What is most positive about the culture and environment at your company?
The most positive thing is the employees who help each other get through the day. The management for the most part is always just hard on you and expects you to go above and beyond when they themselves are the source of negativity and dread.
Other Employee Reviews for Shake Shack
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