Shake Shack Employee Reviews
Out of 280 Shake Shack employee reviews, 66% were positive. The remaining 34% were constructive reviews with the goal of helping Shake Shack improve their work culture. The Sales team, with 86% positive reviews, reports the best experience at Shake Shack compared to all other departments at the company. The Operations team offered the most constructive feedback, with 36% of that department's reviews constructive in nature.
What do you like best about the leadership team?
The operation teams and other teams are just selfish of filling their own pockets, they treat people at ground level who are running the shack like shit.
Not a lot to be honest
They handle issues when needed
they are kind and useful.
Working together at a fast pace
What is the best part about your compensation package?
although pricey, the medical options are great
Review from Operations Dept
Its a PPO so you can chose who you see
The compensation package was competitive with other companies
The tips added to our salaries
Everything Shake Shack is very underrated they really care about their customers and employees
What are some of the best things about your team?
They work really hard and carry great character they responsible too
Fun and out going. Very diverse
Most co-workers are pretty nice and professional.
We get along.we understand each other.we help each other out.
My coworkers was always on time, understanding, had a very good team work
What is most positive about the culture and environment at your company?
Quite diverse with members from different countries
The people we meet and thats only sometimes
Inclusivity is a strong focus
Review from Operations Dept
The team memebers thats me wanna come in each day and do my job
Probably just the single female manager. She’s very positive, uplifting and does her best to bring everyone together. Other than that, nothi
What did you like most about the interview process?
How everything was taken care of
It’s all put together well and handled well. They make the transition smooth and really show the true nature of shake sha
The managers I met there
The supervisor when asked me interested
It was a fast process.
What makes you most happy at work?
I felt a moment where I belonged for once, briefly.
Cooking and interacting with guests
When the team works together and is happy
Review from Operations Dept
Making the food/prep. Seeing orders being done how they should start to finish and no short cuts.
I like be busy it is nice to me
What do you like best about your company?
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