
The customers are the best and worst part of the job
Safety is the only clear and positive thing about the SW culture
It was having a pension. However that was recently taken away from anyone hired after 2001
Upper management needs to connect more with the standard store employees. And leave behind the get it done at all costs selling techniques.
Getting to know the people you are about to promote to see if they have the operational knowledge to run a store, not just be able to sell anything to anyone.