Shutterfly Culture | Comparably
Shutterfly Claimed Company
At Shutterfly, we believe there is extraordinary power in self-expression. That is why our family of brands helps customers create products and capture moments that reflect who they uniquely are. A career here means growth opportunities in an environment where our individual uniqueness makes us stronger. It means the safety to bring your whole self to work and be who you uniquely are. read more
This company is accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
229
TOTAL
RATINGS
4820

Shutterfly Company Culture

Shutterfly Culture

This score is derived from employee ratings & reviews
Choice Employer
A
4.5/5

Top Rated Culture Dimensions

Shutterfly CEO

Top 20%Top 20% of Similar Size Companies on Comparably
Sally Pofcher Shutterfly's CEO
Sally Pofcher
74 /100

Diversity at Shutterfly

Top 20%Top 20% of Similar Size Companies on Comparably
B+

Diverse employees at Shutterfly have rated Office Culture, Team, and Executive Team as the highest categories they have scored

Women at Shutterfly

Top 20%Top 20% of Similar Size Companies on Comparably
B+

Women at Shutterfly have rated Team, Office Culture, and Manager as the highest categories they have scored

Shutterfly eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 50%Top 50% of Similar Size Companies on Comparably

Recommend to a Friend?

-4

Shutterfly employees are -4% more likely to recommend Shutterfly as a great place to work

35%Promoters
26%Passives
39%Detractors

Working at Shutterfly

Working at Shutterfly is rated highly by 229 employees, across various culture dimensions. Shutterfly employees are most satisfied about Environment, Manager, and Office Culture categories, putting Shutterfly’s culture in the Top 10% compared to similar sized companies on Comparably and in the Top 35% compared to other companies in San Francisco. See below in detail how working at Shutterfly was rated by employees.

Overall Company Culture at Shutterfly

A

Overall Company Culture at Shutterfly is rated A

Last updated months ago

Top
10%

Shutterfly ranks in the Top 10% of other companies on Comparably with 5,001-10,000 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 229 Employees

View Results
0
20
40
60
80
100
HR
81
HR81
Legal
79
Legal79
Customer Support
78
Customer Support78
Finance
78
Finance78
Operations
78
Operations78
IT
74
IT74
Marketing
73
Marketing73
Product
66
Product66
Design
64
Design64
Engineering
61
Engineering61

Shutterfly Employee Reviews

Out of 743 Shutterfly employee reviews, 82% were positive. The remaining 18% were constructive reviews with the goal of helping Shutterfly improve their work culture.

82%
18%
Positive Reviews82%
Constructive Feedback18%

Positive Reviews From Shutterfly Employees

  • What are some of the best things about your team?
    We are a diverse group from across the country. Different background and perspectives. Also multiple different functions within the group.
  • What do you like best about the leadership team?
    One of the standout qualities of the leadership team is their enhanced communication regarding business performance, which provides transparency and fosters trust. The 'Spotlight' program not only boosts morale but also encourages a culture of acknowledgment and appreciation within the company.
  • What makes you most happy at work?
    The camaraderie and sense of belonging I experience with my colleagues bring me the greatest joy at work. Having a leader who recognizes my contributions and values my presence makes my workplace feel like a second home.

Constructive Feedback From Shutterfly Employees

  • Why do you feel undervalued and what would make you feel better about your compensation?
    I believe my compensation does not reflect the complexity of the role. An updated title or pay increase, alongside a clear career progression plan, would improve my perception of value and commitment to my position.
  • What does the leadership team need to get better at?
    Clear communication and transparency. Follow through. Prioritization to help manage workload and eliminate burnout. Not everything can be a priority, especially amongst short staffed teams. Support employees.

Shutterfly Company Information

Shutterfly Company Overview

At Shutterfly, we believe there is extraordinary power in self-expression. That is why our family of brands helps customers create products and capture moments that reflect who they uniquely are. A career here means growth opportunities in an environment where our individual uniqueness makes us stronger. It means the safety to bring your whole self to work and be who you uniquely are.

Shutterfly was founded in 1999 and its current CEO is Sally Pofcher. Since its inception 27 years ago, Shutterfly has grown to 10000 employees.

Shutterfly Mission, Vision & Values

Shutterfly Mission Statement

To help people create products and capture moments that reflect who they uniquely are.

Shutterfly Vision Statement

To make life's experience unforgettable.

Shutterfly Values

  • Own It - By being accountable to each other, we'll grow as individuals
  • Zoom Out - We see the big picture. Collaboration is fueled by a shared commitment to our success
  • Move Fearlessly - Our ability to play offense and be flexible allows us to seize opportunities early
  • Explore New Angles - We welcome change as a constant and regularly seek new ways to improve what we do
  • Embrace our Differences - We take personal responsibility for creating an environment that embraces diversity

Sustainability and Corporate Social Responsibility at Shutterfly

As a leading e-commerce company built for personalized products and custom design, the Shutterfly family of brands understands the importance of protecting the environment, resources, and communities that we impact. We are deeply committed to providing products that are produced responsibly and reducing our environmental footprint while continuing to delight our customers around the world.


Our commitment and focus to reduce, reuse and recycle waste generated from the production of our products, minimize the greenhouse gas (GHG) emissions resulting from our operations and across our value stream, and thoughtfully reduce impact from our product lifecycle.

We are thrilled to partner with Best Buddies International and Covenant House International to bring our Open Door mission to life. Through grants, employee volunteerism, and customer activations, we support and amplify the tremendous work these organizations are doing to provide resources and programs to people with intellectual and developmental disabilities (IDD), and youth experiencing homelessness. In our first year together, we have supported It’s a Match! parties across the country, where youth with IDD are partnered with volunteer buddies, sponsored an LGBTQ+ Prom for Covenant House youth, volunteered at Leadership Training events with Best Buddies, and we are just getting started.

Headquarter10 Almaden Blvd, Suite 900
San Jose, CA 95113
United States of America
Websiteshutterflyinc.com
Founding Date1999
Tel6506105456
Company StatusPrivate
Jobsshutterflycareers.ttcportals.com/
Social Sites
  • Learn about their philosophy on student involvement in the yearbook creation process and about the ease of the Lifetouch yearbook program.
  • Supporting each other and celebrating our team’s success is an important part of the work we do every day at Shutterfly. One way we do this is through our Maximum Aperture recognition program and last week, our Top Shot Award winners and leaders gathered to celebrate their outstanding achievements.
  • Shutterfly held its first-ever internal Social Media Summit at our home office in Eden Prairie, Minnesota. It was two days full of energy, trends, learnings, and visits from our partners at Meta, Pinterest, TikTok, YouTube. Oh yeah, we were also joined by one of our favorite social media personalities, Corporate Natalie!
  • We are honored to be named to America’s Greatest Workplaces for Diversity 2024 by Newsweek and Plant-A Insights Group. Their survey of over 220,000+ individuals included representation at over 1.5 million companies in America. This award recognizes Shutterfly’s impact and commitment to supporting a diverse and inclusive workforce.
  • Each year the Smart Business Recycling Program recognizes outstanding waste reduction & recycling efforts throughout South Carolina. Shutterfly is thrilled to be recognized as one of these outstanding business for our efforts to find and implement new recycling streams whenever possible, donate and repurpose usable waste and train all of our team members to cultivate a culture that cares about waste.
  • Shutterfly joined Covenant House in Times Square to help raise awareness and support the more than 4 million youth across the country who will experience homelessness this year alone.

Shutterfly Employees

Shutterfly has 10000 employees. 229 employees at Shutterfly have reviewed Shutterfly across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 229 Shutterfly employees give their leadership a grade of A, or Top 10% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Shutterfly are generally satisfied with their total compensation at Shutterfly, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Shutterfly are pleased with their team. 229 Participants grade the quality of their coworkers an A+. The majority believe the meetings at Shutterfly are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Shutterfly believe the environment at Shutterfly is positive. Most Participants believe the pace of work at Shutterfly is comfortably fast. About 62% of the employees at Shutterfly work 8 hours or less, while 2% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Shutterfly are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
Shutterfly employees generally work 8.9 hrs a day
Work Hours
A Day in the Life
Employees at Shutterfly report the work pace is comfortably fast
Work Pace
A Day in the Life
89% of Shutterfly employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Shutterfly employees most often take unlimited paid vacation and sick days each year
Perks & Benefits
A Day in the Life
84% of Shutterfly employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Shutterfly employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
85% of Shutterfly employees call their work environment positive
Environment

Joining Shutterfly - Employee Onboarding

The prevailing opinion from employees about joining Shutterfly is that the company was very prepared on their first day. Shutterfly employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Shutterfly KPIs and OKRs

At Shutterfly 50% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Shutterfly's KPIs and OKRs is essential for its success. Out of 138 Shutterfly employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 107 have said yes.

AnswerPercent
Yes78%
No22%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes50%
No50%
Are the KPIs/OKRs for your department clear?

Shutterfly CEO & Leadership

Shutterfly CEO - Sally Pofcher

Sally Pofcher Shutterfly's CEO
74 /100

Shutterfly’s CEO Sally Pofcher started in this role in 2023. Sally’s approval rate is in the Top 20% of all CEOs of similar-sized companies on Comparably, and in the Top 35% compared to the CEOs of all other companies in San Francisco. Shutterfly’s CEO is highly regarded especially by employees in the HR department, employees in the IT department, and Hispanic or Latino employees. However, employees with the company for 1 to 2 Years, employees in the Engineering department, and employees in the Customer Support department have a less favorable view of the CEO and believe there is room for improvement. Compared to Shutterfly’s competitors, Sally Pofcher ranks right above Minted CEO Mariam Naficy. Under Pofcher’s leadership, Shutterfly employee respondents are most happy about their Environment and the company’s Manager. eNPS and Outlook are two areas, according to respondents, where Shutterfly could stand to see real improvement.

Shutterfly Leadership

The Shutterfly Executive Team is rated an “A” and led by CEO Sally Pofcher, Chief Executive Officer, Shutterfly Sally Pofcher, and Senior Vice President and Chief Technology Officer Moudy Elbayadi

  • Sally Pofcher  CEO / President

    Sally Pofcher CEO / President

    Sally Pofcher serves as the CEO / President of Shutterfly.

  • Sally Pofcher Chief Executive Officer, Shutterfly

    Sally Pofcher serves as the Chief Executive Officer, Shutterfly of Shutterfly.

  • Moudy Elbayadi Senior Vice President and Chief Technology Officer

    Moudy Elbayadi serves as the Senior Vice President and Chief Technology Officer of Shutterfly.

  • Ken Murphy SVP, Lifetouch Group Chief Executive

    Ken Murphy serves as the SVP, Lifetouch Group Chief Executive of Shutterfly.

  • Mandy Clark SVP, Chief Human Resource Officer

    Mandy Clark serves as the SVP, Chief Human Resource Officer of Shutterfly.

  • Dwayne Black SVP, Chief Operations Officer

    Dwayne Black serves as the SVP, Chief Operations Officer of Shutterfly.

  • Bernardo Sichel SVP, Chief Strategy and Transformation Officer

    Bernardo Sichel serves as the SVP, Chief Strategy and Transformation Officer of Shutterfly.

  • Bree Casart SVP, Chief Marketing Officer

    Bree Casart serves as the SVP, Chief Marketing Officer of Shutterfly.

  • George Chao VP, GM Spoonflower

    George Chao serves as the VP, GM Spoonflower of Shutterfly.

Shutterfly Salaries

How much does Shutterfly pay?

How much do people at Shutterfly get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Shutterfly is $116,614, or $56 per hour, while the estimated median salary is $129,880, or $62 per hour.

At Shutterfly, the highest paid job is a Group Engineering Manager at $250,602 annually and the lowest is an Admin Assistant at $46,980 annually. Average Shutterfly salaries by department include: Sales at $193,962, Customer Support at $49,347, Operations at $108,532, and Legal at $122,215. Half of Shutterfly salaries are above $129,880.

181 employees at Shutterfly rank their Compensation in the Top 30% of similar sized companies in the US (based on 411 ratings) while 180 employees at Shutterfly rank their Perks And Benefits in the Top 30% of similar sized companies in the US (based on 315 ratings).

Salaries contributed from Shutterfly employees include job titles like Business Analyst. Comparably data has a total of 2 salary records from Shutterfly employees.

Last updated months ago.

1st Percentile
$73k
$73k1st Percentile
17th Percentile
$100k
$100k17th Percentile
33rd Percentile
$128k
$128k33rd Percentile
50th Percentile
$188k
$188k50th Percentile
67th Percentile
$251k
$251k67th Percentile
83rd Percentile
$314k
$314k83rd Percentile
100th Percentile
$325k
$325k100th Percentile
$116,614*
Average Compensation
$129,880*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Shutterfly Salaries by City

Shutterfly Salaries by Department

Explore Shutterfly Salaries

Diversity & Inclusion at Shutterfly

Diverse employees at Shutterfly score the company 75/100 across various culture categories, placing Shutterfly in the Top 20% of companies on Comparably with 5,001-10,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Shutterfly across various culture dimensions.

Supporting a diverse and inclusive workforce is important to us not only because it directly reflects our value of Embracing our Differences, but also because it’s the right thing to do for our business and for our people.,,At Shutterfly, we know that different lived experiences, different perspectives, and the safety to bring your whole self to work not only creates a better environment but drives better results.,,In 2024, Shutterfly was named one Greatest Workplaces for Diversity by Newsweek and Plant-A Insights Group. This award recognizes Shutterfly’s impact and commitment to supporting a diverse and inclusive workforce.,

Ranked Culture the Highest

Women 80/100
Department - HR
Men 89/100
Department - HR
Diverse Employees 83/100
Department - HR

Ranked Culture the Lowest

Women 68/100
Department - Marketing
Men 58/100
Department - Engineering
Diverse Employees 65/100
Department - Product

Shutterfly Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance
  • Gym Membership / Reimbursement

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • 401K / Retirement Plan
  • Performance Bonus

Office Perks

  • Company Social Outings
  • Legal Assistance
  • Work From Home Policy
  • Unique Office Space

Shutterfly PTO

Shutterfly's PTO and Vacation policy typically gives unlimited days off a year with 50% of employees expected to be work free while out of office. Shutterfly's benefits and PTO Package averages to represent a less than $500 cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution100%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes50%
No50%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo100%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Shutterfly Careers

Shutterfly Jobs

Search

No Recent Jobs found for Shutterfly on Comparably

Mark that you are interested and we will alert you when there are new positions available listed on Comparably

Let Shutterfly Know You Want To Work There

Overview of Candidates Interested in Shutterfly on Comparably

Candidates By Department

Product
33%
All Industries
33%
Design
33%

Candidates By Location

San Francisco
100%

Frequently Asked Questions regarding Shutterfly

What is Shutterfly address?

Shutterfly location is at 10 Almaden Blvd, Suite 900

Who is the CEO of Shutterfly?

Shutterfly CEO is Sally Pofcher, their score by employees is 74

What is Shutterfly eNPS?

The eNPS for Shutterfly is -4

What is the salary for Office Manager in Shutterfly?

Office Manager average salary in the US is 54k

What are the salaries in the IT in Shutterfly?

The average salaries for IT in Shutterfly is 126k

×
Rate your company