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SmartBug Media is the full service digital agency of choice for organizations looking to create resilient growth across the entire customer lifecycle. From marketing to sales, revenue operations to customer success, and e-commerce to integration, SmartBug combines sound strategies and technology with top talent to de-risk the future and set the course for continued success. SmartBug is a 2x HubSpot North America Partner of the Year, a Master Elite partner of Klaviyo, Google Premier Partner, and has secured hundreds of awards for excellence and client work. CEO & Founding Date SmartBug Media was founded in 2008, and its current CEO is Jen Spencer. Since its inception over a decade ago, SmartBug Media has grown to 200-plus employees. read more

This company is accepting feedback from verified employees EMPLOYEE PARTICIPANTS: 176

TOTAL RATINGS: 5309

CEO: Jen Spencer

SmartBug Media Retention Score

SmartBug Media is in the Top 15% of similar sized companies in its ability to retain quality employees. 73% of employees would not leave SmartBug Media if they were offered a job for more money while 91% are excited to go to work each day. Overall, 87% of SmartBug Media's employees feel the company is doing what it should to retain them while 13% may be considering new employment. Quality employees are difficult to find which makes retaining them all the more important.

Last updated months ago.

Where This Score Ranks SmartBug Media's Retention

TOP
15%
In the Top 15% of 2026 Similar Sized Companies on Comparably
TOP
10%
In the Top 10% of 402 Nearby Companies in Los Angeles
5th
5th place versus 4 competitors rated on Comparably

Feb

May

Jun

Aug

Sep

A-87 / 100

Jan

Who Ranks SmartBug Media's Retention the Highest?

Department - Executive 94/100

Department - Design 92/100

Department - Sales 92/100

Who Ranks SmartBug Media's Retention the Lowest?

Department - Operations 73/100

Ethnicity - Other 78/100

Experience - 6 to 10 Years 84/100

SmartBug Media Retention At a Glance

SmartBug Media's Retention score is rated an "A-" by 176 employees. The category helps understand SmartBug Media's focus and commitment to retaining employees in their organization.

Over the past three months, SmartBug Media's Retention score has remained steady at 87/100. SmartBug Media ranks in 5th place versus 4 competitors which include Impulse Creative, LyntonWeb, Revenue River, and New Breed. The Executive and Design departments are likely to stay at the company the longest, while the Operations and Communications departments are likely to have the highest turnaround.

SmartBug Media's Retention score is in the Top 15% of 2026 similar sized companies (51-200 Employees) on Comparably. The Company ranks in the Top 10% compared to 402 nearby companies in Los Angeles.

SmartBug Media's Retention Trendline

SmartBug Media
Other Companies in Los Angeles65
Similar Size on Comparably69

How SmartBug Media's Retention Score is Calculated

Answer	Percent
Yes	82%
No	18%

Do you believe you're paid fairly?

Answer	Percent
Yes	99%
No	1%

Do you look forward to interacting with your coworkers?

out of 100

How would you rate the quality of your coworkers?

Answer	Percent
Yes	91%
No	9%

Are you typically excited about going to work each day?

Answer	Percent
Every week	51%
Once a month	26%
Once a quarter	18%
Once a year	3%
Never	2%

How often do you get valuable feedback on how to improve at work?

Answer	Percent
Yes	95%
No	5%

Do you approve of the job your executive team is doing at your company?

Answer	Percent
Yes	87%
No	13%

Do Your Company Leaders Do What They Should to Retain You as an Employee?

Answer	Percent
Very Secure	45%
Secure Enough	46%
Neutral	8%
Insecure	1%
Very Insecure	0%

How secure do you feel your job is at your company?

Answer	Percent
Yes	72%
No	28%

Do you have a close friend at work?

Answer	Percent
Yes	40%
No	60%

Would you leave your current job for a 20% raise at a different company?

Answer	Percent
Multiple times a week	11%
Once a week	8%
Once a month	16%
Once a quarter	39%
Never	26%

How often do you socialize with team members outside of work?

Answer	Percent
Yes	32%
No	68%

Do you feel burnt out at work?

Answer	Percent
Yes	97%
No	3%

Are you challenged at work?

Answer	Percent
Yes	73%
No	27%

Would you turn down a job offer today, for slightly more money?

Answer	Percent
Yes	99%
No	1%

Are you proud to be a part of your company?

SmartBug Media's Retention Rank Against Similar Sized Companies on Comparably

TOP

15%

SmartBug Media ranks in the Top 15% of other companies on Comparably with 51-200 Employees for Retention Score.

SmartBug Media's Retention Rank Against Other Companies Nearby

TOP

10%

SmartBug Media ranks in the Top 10% of other companies in Los Angeles for Retention Score.

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