56
eNPS Score
Q&A With Smith Employees
Smith employees answer questions about what life is like behind the scenes at their company, including queries about culture, leadership, professional development, and compensation.
How employees describe working at Smith
The health coverage and wex reimbursement program.
Review from Legal Dept
solving problems with my teammates
Review from IT Dept
Market knowledge plus 2 words
Review from Sales Dept
Everyone understands the goals of the department.
Review from IT Dept
THE BEST PART IS MEDICAL BENEFITS
Review from Operations Dept
What it's like to work at Smith
- Smith employees generally work 8.9 hrs a day
- Employees at Smith report the work pace is comfortably fast
- 94% of Smith employees look forward to interacting with their team every day
- Smith employees most often take 15-20 paid vacation and sick days each year
- 84% of Smith employees report they are happy with their work life balance
- Smith employees typically get valuable feedback on how to improve at work Every Week
- 92% of Smith employees call their work environment positive
Q&A With Smith Employees
IDX: 25 TOT: 60
How does Smith make decisions around promotions?
managers in conjunction with the owners
They promote from within based on merit, longevity and loyalty. But office politics definitely matters too.
What's the work from home policy like at Smith?
Can your job be performed from home? Some can’t. But if yours can and you’ve worked there at least two years go ahead and ask. You may not get approved for five days/week but many get approved for 2-3 days work from home.
How are the dental insurance options at Smith?
Great. You get four free cleanings per year as well as two checkups and a 50% on all other dental work.
How common is it to switch departments or teams at Smith?
It is common and supported by the owners. Some people start in Operations and move to Trading. Some people start work in the US and then move to Europe or Asia.
What is the dress code at Smith?
Quite informal. Jeans or shorts are fine.
What are the most important soft skills to be successful at Smith?
Friendly Energetic Calm Nice
How hard is it to get promoted at Smith?
They handed out over 100 promotions in 2018 alone. That means almost one out of every six employees got promoted.
What's the internship program like at Smith?
It’s excellent. The pay a few dollars above minimum age but keep a calendar of events for all the interns.
What is the daily attire at Smith?
casual up to business casual. lots of shorts and sun dresses and gym clothing for the yoga classes
What is Smith' policy towards pets in the workplace?
All certified comfort animals are allowed. Most of the offices have big tropic aquariums. Houston has two turtles that have been with Smith for over 20 years. Amsterdam has an office dog that employees take turn taking home each weekend,
How are the career growth opportunities on the HR team at Smith?
Great. Opportunity exists in other regions arouthe globe as well as well as on the senior management team in Houston
How are the benefits at Smith for employees in Sales?
Big uncapped commissions plus occasional bonuses and raises
Does Smith drug test or do a background check?
Yes. Complete background check, credit check, drug testing.
How helpful was your HR team when you were first hired at Smith?
Very helpful. They spent a day getting us ‘on track’ with all the benefits and compensation things. Then we got tours of all the facilities and introductions to all the managers. Very nice people!
How flexible is your work schedule at Smith?
Managers will work with you to figure out a good mix of office work versus home work!
How's the work life balance at Smith?
very good and balanced
How's the morale at Smith?
very good and getting better
How much diversity is there among employees at Smith?
Kind of mirrors Houston: white, asian, Latino, black
What are the team outings like at Smith?
dinners, lunches, sporting events, etc.
How secure do you feel at your job at Smith?
Very secure; the company is doing well
How's the work pace at Smith?
Very casual but efficient and fast paced
How challenged are you at Smith?
Reasonably challenged; lots of interesting openings around the globe
What's the office vibe like at Smith?
Very casual, efficient and friendly
How long do the interviews usually take at Smith?
I visited the HQ two times for two interviews each time
How would you describe your overall experience interviewing at Smith?
very good. they did what they said they were going to do
Curious about what work's like at Smith?
Anonymously Ask Smith Employees Any Question
Should I work at Smith?
68% of Smith employees would encourage their friends to become coworkers, whereas 20% are neutral and 12% would not recommend working at Smith to their friends.
| 68% | Promoters |
|---|---|
| 20% | Passive |
| 12% | Detractors |
