SoftServe Culture | Comparably
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SoftServe Claimed Company
SoftServe is a global digital solutions company with Ukrainian roots. We are a team of thinkers, doers, and dedicated good people who like what they do and do it well. For us, that means a lot. We pride ourselves in being authentic, avoiding typical one-sided corporate communication, and mumbling IT clichés. We are inspired by true dialogues, passionate debates, and friendly jokes. SoftServe is defined by a unique culture of mutual trust, professional development, and a brave spirit to meet new challenges. read more
EMPLOYEE
PARTICIPANTS
91
TOTAL
RATINGS
665

SoftServe Company Culture

SoftServe Culture

This score is derived from employee ratings & reviews
Choice Employer
A+
4.7/5

Top Rated Culture Dimensions

SoftServe CEO

Top 5%Top 5% of Similar Size Companies on Comparably
Chris Baker SoftServe's CEO
Chris Baker
85 /100

Diversity at SoftServe

Top 5%Top 5% of Similar Size Companies on Comparably
A+

Diverse employees at SoftServe have rated Perks And Benefits, Outlook, and Happiness as the highest categories they have scored

Women at SoftServe

Top 5%Top 5% of Similar Size Companies on Comparably
A+

Women at SoftServe have rated Leadership, Work Culture, and CEO Rating as the highest categories they have scored

SoftServe eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 5%Top 5% of Similar Size Companies on Comparably

Recommend to a Friend?

42

SoftServe employees are 42% more likely to recommend SoftServe as a great place to work

63%Promoters
16%Passives
21%Detractors

Working at SoftServe

Working at SoftServe is rated highly by 91 employees, across various culture dimensions. SoftServe employees are most satisfied about CEO Rating, Environment, and Executive Team categories, putting SoftServe’s culture in the Top 5% compared to similar sized companies on Comparably and in the Top 20% compared to other companies in Austin. See below in detail how working at SoftServe was rated by employees.

Overall Company Culture at SoftServe

A+

Overall Company Culture at SoftServe is rated A+

Last updated months ago

Top
5%

SoftServe ranks in the Top 5% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 91 Employees

View Results
0
20
40
60
80
100
Engineering
80
Engineering80

SoftServe Employee Reviews

Out of 35 SoftServe employee reviews, 96% were positive. The remaining 4% were constructive reviews with the goal of helping SoftServe improve their work culture.

96%
4%
Positive Reviews96%
Constructive Feedback4%

Positive Reviews From SoftServe Employees

  • What do you like best about the leadership team?
    The executive team is open to hearing feedback from the field on what we can do to be a better company
  • What did you like most about the interview process?
    That recruiter suggested me a position that suited me better than the one I applied for
  • What makes you most happy at work?
    The idea behind all tasks I have

Constructive Feedback From SoftServe Employees

  • What do your coworkers need to improve and how could you work together better?
    My team is creative. We always look at how we can improve what we do as well as innovate and see what we can do completely differently.

SoftServe Company Information

SoftServe Company Overview

SoftServe is a global digital solutions company with Ukrainian roots. We are a team of thinkers, doers, and dedicated good people who like what they do and do it well. For us, that means a lot. We pride ourselves in being authentic, avoiding typical one-sided corporate communication, and mumbling IT clichés. We are inspired by true dialogues, passionate debates, and friendly jokes. SoftServe is defined by a unique culture of mutual trust, professional development, and a brave spirit to meet new challenges.

SoftServe was founded in 1993 and its current CEO is Chris Baker. Since its inception 33 years ago, SoftServe has grown to 130000 employees.

SoftServe Mission, Vision & Values

SoftServe Mission Statement

SoftServe's mission is to enable talented people to change the world

SoftServe Vision Statement

We believe our people are our greatest asset. Our mix of the brightest, most inquiring minds, technical experts, and strategic thinkers allows us to form collaborative relationships with our clients. We fully digest and comprehend their needs and then create the experiences they expect.

SoftServe Values

  • Synergy. We unite all our efforts to create great solutions. We share knowledge and experience. We support each other as a team and as a family.
  • Opportunity. We strive to make the best of each case. We provide equal (fair and transparent) opportunities for people within the company.
  • Fearless. For us, challenge = opportunity. We are eager for disruptive changes that bring innovations. We are willing to speak up for things we care.
  • Trust. We believe that mutual trust is a foundation of success. We build long-term partnering relationships with our people and our clients.
Headquarter201 W 5th St
Austin, TX 78701
United States of America
Websitewww.softserveinc.com
Founding Date1993
Company StatusPrivate
Jobscareer.softserveinc.com/en-us/vacancies
Social Sites

SoftServe Competitors

SoftServe competitors include DataArt, Acumen Solutions, ELEKS, and Lohika. SoftServe ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how SoftServe compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    DataArt's Logo
    DataArt
    4.9/5
  2. #2
    SoftServe's Logo
    SoftServe
    4.7/5
  3. #3
    Acumen Solutions' Logo
    Acumen Solutions
    4.2/5
  4. #4
    ELEKS' Logo
    ELEKS
    4.1/5
  5. #5
    Lohika's Logo
    Lohika
    3.4/5
  • Learn Big. SoftServe University
  • Company Day: Bulgaria. SoftServe is 28.
  • Company day: Wroclaw. SoftServe is 28.
  • PEeX: professional development platform
  • SoftServe Accessibility
  • SoftServe codes for good
  • SoftServe is 28. And we're still the same people ????
  • Company Day: Lviv. SoftServe is 28.
  • SoftServe welcomes 10,000th employee. And yes, we are hiring!

SoftServe Employees

SoftServe has 130000 employees. 91 employees at SoftServe have reviewed SoftServe across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 91 SoftServe employees give their leadership a grade of A+, or Top 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at SoftServe are generally satisfied with their total compensation at SoftServe, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at SoftServe are extremely happy with their team. 91 Participants grade the quality of their coworkers an A+. The majority believe the meetings at SoftServe are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at SoftServe believe the environment at SoftServe is positive. Most Participants believe the pace of work at SoftServe is comfortably fast. About 88% of the employees at SoftServe work 8 hours or less.

Overall, the employees at SoftServe are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining SoftServe - Employee Onboarding

The prevailing opinion from employees about joining SoftServe is that the company was very prepared on their first day. SoftServe employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

SoftServe KPIs and OKRs

Employees’ understanding of SoftServe's KPIs and OKRs is essential for its success. Out of 1 SoftServe employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.

AnswerPercent
Yes100%
No0%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No0%
Are the KPIs/OKRs for your department clear?

SoftServe CEO & Leadership

SoftServe CEO - Chris Baker

Chris Baker SoftServe's CEO
85 /100

Chris’s approval rate is in the Top 5% of all CEOs of similar-sized companies on Comparably, and in the Top 10% compared to the CEOs of all other companies in Austin. SoftServe’s CEO is highly regarded especially by employees in the Engineering department, employees identified with Other ethnicities, and Female employees. However, employees with Over 10 Years experience, Male employees, and employees with the company for 1 to 2 Years have a less favorable view of the CEO and believe there is room for improvement. Compared to SoftServe’s competitors, Chris Baker ranks right above Acumen Solutions CEO David Joubran. Under Baker’s leadership, SoftServe employee respondents are most happy about their Environment and the company’s Executive Team. Office Culture and Compensation are two areas, according to respondents, where SoftServe could stand to see real improvement.

SoftServe Leadership

The SoftServe Executive Team is rated an “A+” and led by CEO Chris Baker, Chief Technology Officer Alex Chubay, and Senior Vice President, Global Marketing Andrew Warden

  • Chris Baker  CEO / President

    Chris Baker CEO / President

    Chris Baker serves as the CEO / President of SoftServe.

  • Alex Chubay Chief Technology Officer

    Alex Chubay serves as the Chief Technology Officer of SoftServe. Alex started at SoftServe in Mar of 2018. Alex... read more

  • Andrew Warden Senior Vice President, Global Marketing

    Andrew Warden serves as the Senior Vice President, Global Marketing of SoftServe. Andrew started at SoftServe in May of... read more

  • Feyza OConnell VP, Sr. Client Partner

    Feyza OConnell serves as the VP, Sr. Client Partner of SoftServe. Feyza started at SoftServe in Jan of 2003. Feyza... read more

  • Wilfried Voge Senior VP

    Wilfried Voge serves as the Senior VP of SoftServe.

  • Steve Lowry Executive Vice President Customer Success

    Steve Lowry serves as the Executive Vice President Customer Success of SoftServe. Steve started at SoftServe in May of... read more

  • Harry Propper Executive Vice President Client Success

    Harry Propper serves as the Executive Vice President Client Success of SoftServe. Harry started at SoftServe in Jan of... read more

  • Keith Rozmus Vice President, North America Sales

    Keith Rozmus serves as the Vice President, North America Sales of SoftServe. Keith started at SoftServe in Jan of 2017.... read more

  • Andy DAmore Vice President of North American Sales

    Andy DAmore serves as the Vice President of North American Sales of SoftServe. Andy started at SoftServe in Aug of 2017.... read more

SoftServe Salaries

How much does SoftServe pay?

How much do people at SoftServe get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at SoftServe is $106,852, or $51 per hour, while the estimated median salary is $107,790, or $51 per hour.

At SoftServe, the highest paid job is a Director of Sales at $232,520 annually and the lowest is a Desktop Support at $37,706 annually. Average SoftServe salaries by department include: Customer Support at $123,962, Engineering at $141,612, IT at $105,004, and Legal at $156,323. Half of SoftServe salaries are above $107,790.

36 employees at SoftServe rank their Compensation in the Top 20% of similar sized companies in the US (based on 107 ratings) while 35 employees at SoftServe rank their Perks And Benefits in the Top 15% of similar sized companies in the US (based on 35 ratings).

Salaries contributed from SoftServe employees include job titles like Senior Developer, Director of Operations, and Director of IT. Comparably data has a total of 1 salary records from SoftServe employees.

Last updated months ago.

1st Percentile
$59k
$59k1st Percentile
17th Percentile
$83k
$83k17th Percentile
33rd Percentile
$105k
$105k33rd Percentile
50th Percentile
$171k
$171k50th Percentile
67th Percentile
$234k
$234k67th Percentile
83rd Percentile
$277k
$277k83rd Percentile
100th Percentile
$297k
$297k100th Percentile
$106,852*
Average Compensation
$107,790*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

SoftServe Salaries by City

SoftServe Salaries by Department

Explore SoftServe Salaries

Diversity & Inclusion at SoftServe

Diverse employees at SoftServe score the company 86/100 across various culture categories, placing SoftServe in the Top 5% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at SoftServe across various culture dimensions.

Ranked Culture the Highest

Women N/A/100
Men 80/100
Department - Engineering
Diverse Employees N/A/100

Ranked Culture the Lowest

Women N/A/100
Men 66/100
Tenure - 1 to 2 Years
Diverse Employees N/A/100

SoftServe Perks & Benefits

Providing resources to help build your career is just one way we support you as an employee. Our benefits not only create a better work life, but they also help improve your entire quality of life. Additional benefits: - Anniversary program to recall the best memories from your hire date - SoftServe Awards is the culminating point to identify Game Changers - Customer Hero Program founded to acknowledge our associate's contribution to the creation of the exceptional customer experience - A company day & corporate parties, Welcome Kit and NY gifts - SoftServe discount program Note that corporate benefits may differ per location.

Health & Wellness

  • Dental Insurance
  • Health Insurance
  • Life Insurance
  • Gym Membership / Reimbursement

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • 401K / Retirement Plan
  • Tuition Reimbursement

Office Perks

  • Free Food
  • Company Social Outings
  • Legal Assistance
  • Work From Home Policy
  • Unique Office Space

SoftServe PTO

SoftServe PTO policy is a critical component of the benefits package offered to employees.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

SoftServe Careers

SoftServe Jobs

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Overview of Candidates Interested in SoftServe on Comparably

Candidates By Department

Engineering
50%
All Industries
50%

Candidates By Location

Chicago
50%
Austin
50%

Frequently Asked Questions regarding SoftServe

What is SoftServe address?

SoftServe location is at 201 W 5th St

Who is the CEO of SoftServe?

SoftServe CEO is Chris Baker, their score by employees is 85

What is SoftServe eNPS?

The eNPS for SoftServe is 42

What is the salary for Corporate Counsel in SoftServe?

Corporate Counsel average salary in the US is 189k

What are the salaries in the Operations in SoftServe?

The average salaries for Operations in SoftServe is 81k

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