Southern California Edison – Better customer service is needed. I had to find a reddit post to help me figure out how to speak with a living person. I have solar and now I feel I am being punished with huge settlement fees. I asked the human person to help me set a BBP to avoid another huge settlement fee. She never did.

Southern California Edison (SCE), an Edison International company, is one of the nation’s largest investor-owned utilities. read more

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Better customer service is needed. I had to find a reddit post to help me figure out how to speak with a living person. I have solar and now I feel I am being punished with huge settlement fees. I asked the human person to help me set a BBP to avoid another huge settlement fee. She never did.

What needs to change to make the company culture better?

Everyone is scared of being let go and leadership does not take accountability for their failures
Environment review

What do you like best about the leadership team?

They should Stop micro managing
Leadership review

Briefly describe your overall experience at your company

I enjoy helping people in the company that respect my opinion.

Briefly describe your overall experience at your company

Tons of work, tons of customers expecting work completed yesterday, and leadership that takes you for granted
Review from Operations Dept

Briefly describe your overall experience at your company

Great atmosphere and a beautiful office. Fair wages and a good time.

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