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Southwest Airlines (NYSE: LUV) continues to differentiate itself from other carriers with exemplary Customer Service delivered . read more

EMPLOYEE PARTICIPANTS: 592

TOTAL RATINGS: 5330

CEO: Robert E. Jordan

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Joining Southwest Airlines - Employee Onboarding

Employee Sentiment

The prevailing opinion from employees about joining Southwest Airlines is that the company was very prepared on their first day. Southwest Airlines employees concluded that their overall onboarding experience was positive. 70% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Answer	Percent
Yes	100%
No	0%

Did you have a positive onboarding experience when you were hired at your current company?

Answer	Percent
Very Prepared	56%
Prepared	22%
Somewhat Prepared	22%
Unprepared	0%
Very Unprepared	0%

How prepared was your company on your first day of onboarding?

Answer	Percent
Yes	70%
No	30%

Was your direct manager helpful with your onboarding during your first 90 days?

Meet Your Managers

Your direct manager highly affects your experience at a company; overall managers at Southwest Airlines are rated an A. At Southwest Airlines most employees said they received feedback once a month or never. 68% of employees also said they felt comfortable giving their managers feedback. Learn More about your managers at Southwest Airlines.

Answer	Percent
Every week	20%
Once a month	25%
Once a quarter	20%
Once a year	15%
Never	20%

How often do you get valuable feedback on how to improve at work?

Answer	Percent
Yes	29%
No	71%

Does your boss expect you to work when you're on vacation?

Answer	Percent
Yes	68%
No	32%

Do you feel comfortable giving your boss negative feedback?

Negotiate Salary

If you think you and your skill set should be valued higher than your offer, negotiate your salary! 10% of men and 25% of women at Southwest Airlines said they negotiated their salaries. On average, Southwest Airlines employees earn $126,129. Southwest Airlines ranks in the Top 20% for compensation in Dallas. Learn More about Salaries at Southwest Airlines.

Average Salaries at Southwest Airlines by Department

$127k*

Engineering

$184k*

Product

$95k*

Design

$114k*

Marketing

$65k*

Operations

$60k*

Admin

$189k*

Business Dev

$92k*

Finance

$237k*

Communications

$146k*

Customer Support

$174k*

$113k*

$125k*

Legal

$221k*

Sales

^* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Get Acclimated

Now that you’ve joined Southwest Airlines, get acclimated. Is lunch a social time or do people sit at their desks? At Southwest Airlines the most common answer selected by employees is eat lunch at their desk. Understand your coworkers and why they’ve chosen to stay at Southwest Airlines, many employees say it’s because of the comfort & familiarity.

Answer	Percent
Company Mission	20%
Comp & Benefits	30%
Co-Workers	0%
Comfort & Familiarity	50%
Career Advancement Opportunities	0%

What's the main reason you stay at your current company?

Answer	Percent
>1 hour	17%
1 hour	8%
45 minutes	8%
30 minutes	17%
I eat at my desk	50%

How long do you take for lunch breaks?

Answer	Percent
Multiple times a week	6%
Once a week	0%
Once a month	36%
Once a quarter	29%
Never	29%

How often do you socialize with team members outside of work?

Professional Development

Southwest Airlines ranks in the Top 50% of companies for professional development in Dallas. 67% of employees feel as though Southwest Airlines is beneficial to their continuous career growth, and 33% said they had a mentor at the office. Learn More about Professional Development at Southwest Airlines.

Answer	Percent
Yes	33%
No	67%

Do you have a mentor at work?

Answer	Percent
Yes	67%
No	33%

Does your current company provide you meaningful opportunities for career advancement?

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