Steward Health Care System Culture | Comparably
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Steward Health Care is the second largest healthcare system in New England. read more
EMPLOYEE
PARTICIPANTS
271
TOTAL
RATINGS
2273

Steward Health Care System Company Culture

Steward Health Care System Culture

This score is derived from employee ratings & reviews
2.3/5
Steward Health Care System's Overall Culture is rated F

Top Rated Culture Dimensions

Steward Health Care System CEO

Bottom 5%Bottom 5% of Similar Size Companies on Comparably
Ralph de la Torre Steward Health Care System's CEO
Ralph de la Torre
34 /100

Diversity at Steward Health Care System

Bottom 5%Bottom 5% of Similar Size Companies on Comparably
F

Diverse employees at Steward Health Care System have rated Environment, Team, and Retention as the highest categories they have scored

Women at Steward Health Care System

Bottom 20%Bottom 20% of Similar Size Companies on Comparably
D

Women at Steward Health Care System have rated Team, Environment, and Retention as the highest categories they have scored

Steward Health Care System eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 5%Bottom 5% of Similar Size Companies on Comparably

Recommend to a Friend?

-69

Steward Health Care System employees are -69% more likely to recommend Steward Health Care System as a great place to work

11%Promoters
9%Passives
80%Detractors

Working at Steward Health Care System

Working at Steward Health Care System is rated below average by 271 employees, across various culture dimensions. Steward Health Care System employees rate Professional Development highest among all categories, and think that Work Culture and Compensation have the most room for improvement, putting Steward Health Care System’s culture in the Bottom 5% compared to similar sized companies on Comparably and in the Bottom 5% compared to other companies in Boston. See below in detail how working at Steward Health Care System was rated by employees.

Overall Company Culture at Steward Health Care System

F

Overall Company Culture at Steward Health Care System is rated F

Last updated a month ago

Bottom
5%

Steward Health Care System ranks in the Bottom 5% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 271 Employees

View Results
0
20
40
60
80
100
Admin
53
Admin53
Customer Support
52
Customer Support52
Operations
52
Operations52

Steward Health Care System Employee Reviews

Out of 244 Steward Health Care System employee reviews, 51% were positive. The remaining 49% were constructive reviews with the goal of helping Steward Health Care System improve their work culture.

51%
49%
Positive Reviews51%
Constructive Feedback49%

Positive Reviews From Steward Health Care System Employees

  • What is most positive about the culture and environment at your company?
    When they pay their bills to the vendors, or the heat and a/c are functioning that day.
  • What is most positive about the culture and environment at your company?
    the team we work with, a team that works together
  • What are some of the best things about your team?
    Some of the members really care about their jobs.

Constructive Feedback From Steward Health Care System Employees

  • What does the leadership team need to get better at?
    Honestly and patient care and safety
  • Why do you feel undervalued and what would make you feel better about your compensation?
    more system efficiency and having more direct input into operations
  • Why do you feel undervalued and what would make you feel better about your compensation?
    No effort to retain staff.

Steward Health Care System Company Information

Steward Health Care System Company Overview

Steward Health Care is the second largest healthcare system in New England.

Steward Health Care System Mission, Vision & Values

Steward Health Care System Mission Statement

Steward Health Care is committed to providing the highest quality care with compassion and respect. We dedicate ourselves to: Delivering affordable health care to all in the communities we serve Being responsible partners in the communities we serve Serving as advocates for the poor and underserved in the communities we serve

Steward Health Care System Values

  • Compassion
  • Accountability
  • Respect
  • Excellence
  • Stewardship

Sustainability and Corporate Social Responsibility at Steward Health Care System

Steward employs over 40,000 people and, unlike non-profit hospitals, is often the largest taxpayer in each of our communities, contributing to the local economy and boosting jobs. Many of our hospitals are located in cities and towns where unemployment and poverty rates are above average. 

By hiring and managing employees, working with local vendors and contractors, and paying taxes, we’re able to demonstrate the positive impact that the growing health care industry can have on communities across the country.

Headquarter235 North Pearl Street
Brockton, MA
United States of America
Websitewww.steward.org/
Founding Date1993
Tel508-427-3000
Company StatusPrivate

Steward Health Care System Competitors

Steward Health Care System competitors include Spaulding Rehabilitation Network, Boston Medical Center, Partners HealthCare, and DuPage Medical Group. Steward Health Care System ranks 5th in Overall Culture Score on Comparably vs its competitors. See below how Steward Health Care System compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Spaulding Rehabilitation Network's Logo
    Spaulding Rehabilitation Network
    4.1/5
  2. #2
    Boston Medical Center's Logo
    Boston Medical Center
    3.2/5
  3. #3
    Partners HealthCare's Logo
    Partners HealthCare
    2.6/5
  4. #4
    DuPage Medical Group's Logo
    DuPage Medical Group
    2.5/5
  5. #5
    Steward Health Care System's Logo
    Steward Health Care System
    2.3/5
  • Culture Video

Steward Health Care System Employees

271 employees at Steward Health Care System have reviewed Steward Health Care System across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was a month ago.

Overall, the 271 Steward Health Care System employees give their leadership a grade of F, or Bottom 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Steward Health Care System are mostly dissatisfied with their total compensation at Steward Health Care System, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Steward Health Care System are not very pleased with their team. 271 Participants grade the quality of their coworkers a D. Less than half believe the meetings at Steward Health Care System are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Steward Health Care System believe the environment at Steward Health Care System is negative. Most Participants believe the pace of work at Steward Health Care System is extremely fast. About 32% of the employees at Steward Health Care System work 8 hours or less, while 14% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Steward Health Care System are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining Steward Health Care System - Employee Onboarding

The prevailing opinion from employees about joining Steward Health Care System is that the company was very unprepared on their first day. Steward Health Care System employees concluded that their overall onboarding experience was negative. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Steward Health Care System KPIs and OKRs

At this moment no Steward Health Care System employees have provided insight into whether or not they clearly understand Steward Health Care System's KPIs and OKRs.

AnswerPercent
Yes0%
No100%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No100%
Are the KPIs/OKRs for your department clear?

Steward Health Care System CEO & Leadership

Steward Health Care System CEO - Ralph de la Torre

Ralph de la Torre Steward Health Care System's CEO
34 /100

Ralph’s approval rate is lower compared to CEOs at similar sized companies, putting Ralph in the Bottom 5% of all CEOs of similar-sized companies on Comparably, and in the Bottom 5% compared to CEOs of all other companies in Boston. Ralph de la Torre’s employees rank Steward Health Care System in the Bottom 30% for Professional Development, in the Bottom 20% for Team, and in the Bottom 10% for Environment. de la Torre is generally unpopular with Steward Health Care System employees, but ranks especially low with employees identified with Other ethnicities, and by employees with 6 to 10 Years experience and employees in the Operations department. However, employees in the Admin department have a slightly more favorable view of the CEO. When compared to Steward Health Care System’s competitors, Ralph de la Torre ranks below both DuPage Medical Group CEO Michael Kasper and Partners HealthCare CEO David Torchiana.

Steward Health Care System Leadership

The Steward Health Care System Executive Team is rated a “F” and led by CEO Ralph de la Torre, COO John Polanowicz, and CFO Chris Flores

  • Ralph de la Torre  CEO / President

    Ralph de la Torre CEO / President

    Ralph de la Torre serves as the CEO / President of Steward Health Care System.

  • John Polanowicz COO

    John Polanowicz serves as the COO of Steward Health Care System.

  • Chris Flores CFO

    Chris Flores serves as the CFO of Steward Health Care. Chris started at Steward Health Care in Aug of 2016. Chris... read more

  • Jim Olson Chief Communications Officer

    Jim Olson serves as the Chief Communications Officer of Steward Health Care System.

  • Laura Tortorella Executive Vice President Of Operations

    Laura Tortorella serves as the Executive Vice President Of Operations of Steward Health Care. Laura started at Steward... read more

  • Trip Pilgrim Senior Vice President - Corporate Development

    Trip Pilgrim serves as the Senior Vice President - Corporate Development of Steward Health Care. Trip started at Steward... read more

  • Rebecca Palm Senior Vice President, Revenue Cycle & Strategic Initiatives

    Rebecca Palm serves as the Senior Vice President, Revenue Cycle & Strategic Initiatives of Steward Health Care. Rebecca... read more

  • Jenny Elkins Vice President Training Development

    Jenny Elkins serves as the Vice President Training Development of Steward Health Care. Jenny started at Steward Health... read more

  • Karen Grant Corporate Director Health Information Services

    Karen Grant serves as the Corporate Director Health Information Services of Steward Health Care. Karen started at... read more

Steward Health Care System Salaries

How much does Steward Health Care System pay?

How much do people at Steward Health Care System get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Steward Health Care System is $99,210, or $47 per hour, while the estimated median salary is $99,675, or $47 per hour.

At Steward Health Care System, the highest paid job is a Director of Sales at $255,293 annually and the lowest is a CS Rep at $45,479 annually. Average Steward Health Care System salaries by department include: IT at $104,563, Product at $181,531, HR at $136,142, and Sales at $148,276. Half of Steward Health Care System salaries are above $99,675.

119 employees at Steward Health Care System rank their Compensation in the Bottom 5% of similar sized companies in the US (based on 361 ratings) while 116 employees at Steward Health Care System rank their Perks And Benefits in the Bottom 5% of similar sized companies in the US (based on 117 ratings).

Last updated months ago.

1st Percentile
$59k
$59k1st Percentile
17th Percentile
$81k
$81k17th Percentile
33rd Percentile
$92k
$92k33rd Percentile
50th Percentile
$156k
$156k50th Percentile
67th Percentile
$223k
$223k67th Percentile
83rd Percentile
$285k
$285k83rd Percentile
100th Percentile
$287k
$287k100th Percentile
$99,210*
Average Compensation
$99,675*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Steward Health Care System Salaries by Department

Explore Steward Health Care System Salaries

Diversity & Inclusion at Steward Health Care System

Diverse employees at Steward Health Care System score the company 37/100 across various culture categories, placing Steward Health Care System in the Bottom 5% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Steward Health Care System across various culture dimensions.

We are committed to building a workforce that reflects the diversity of the community we serve. Fostering a diverse workforce benefits both employees and patients by offering an inclusive place to provide and receive care. Men and women from different backgrounds serve in a number of roles in our organization. While we may come from different experiences, we all share the same goal of providing high-quality patient care.,,Our employees receive annual training designed to support and encourage an inclusive environment for health care delivery and customer service. Additional resources are available to assist with the delivery of health care, such as translation and technology services and responding to cultural issues for patients and families of different backgrounds.

Ranked Culture the Highest

Women 67/100
Tenure - 2 to 5 Years
Men N/A/100
Diverse Employees 40/100
Department - Operations

Ranked Culture the Lowest

Women 50/100
Department - Admin
Men N/A/100
Diverse Employees 19/100
Department - Customer Support

Steward Health Care System Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Health Insurance

Steward Health Care System PTO

Steward Health Care System's PTO and Vacation policy typically gives 20-30 days off a year with 0% of employees expected to be work free while out of office. Steward Health Care System's benefits and PTO Package averages to represent a less than $500 cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes100%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo100%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Steward Health Care System Careers

Steward Health Care System Jobs

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H1B Visa

In 2019, Steward Health Care System applied for 6 H1B visas. Of the work permits applied for, 100% were approved.

Work Permit Application Outcome

6
Total Applied
  • 100% Granted (6 out of 6)
  • 0% Denied ( out of 6)
  • 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 6)
  • 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 6)

This data was calculated using publicly sourced data from OFLC Performance Data

Let Steward Health Care System Know You Want To Work There

Overview of Candidates Interested in Steward Health Care System on Comparably

Candidates By Department

All Industries
43%
Engineering
29%
HR
14%
Customer Support
14%

Candidates By Location

Quincy
14%
Boston
14%
North Billerica
14%
Tampa
14%
Los Angeles
14%
Other
29%

Frequently Asked Questions regarding Steward Health Care System

What is Steward Health Care System address?

Steward Health Care System location is at 235 North Pearl Street

Who is the CEO of Steward Health Care System?

Steward Health Care System CEO is Ralph de la Torre, their score by employees is 34

What is Steward Health Care System eNPS?

The eNPS for Steward Health Care System is -69

What is the salary for Senior Marketing Manager in Steward Health Care System?

Senior Marketing Manager average salary in the US is 150k

What are the salaries in the HR in Steward Health Care System?

The average salaries for HR in Steward Health Care System is 136k

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