

Diverse employees at Steward Health Care System have rated Environment, Team, and Retention as the highest categories they have scored
Women at Steward Health Care System have rated Team, Environment, and Retention as the highest categories they have scored
Steward Health Care System employees are -69% more likely to recommend Steward Health Care System as a great place to work
| 11% | Promoters |
|---|---|
| 9% | Passives |
| 80% | Detractors |
Working at Steward Health Care System is rated below average by 271 employees, across various culture dimensions. Steward Health Care System employees rate Professional Development highest among all categories, and think that Work Culture and Compensation have the most room for improvement, putting Steward Health Care System’s culture in the Bottom 5% compared to similar sized companies on Comparably and in the Bottom 5% compared to other companies in Boston. See below in detail how working at Steward Health Care System was rated by employees.
Overall Company Culture at Steward Health Care System is rated F
Last updated a month ago
Steward Health Care System ranks in the Bottom 5% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score
Out of 244 Steward Health Care System employee reviews, 51% were positive. The remaining 49% were constructive reviews with the goal of helping Steward Health Care System improve their work culture.
| Positive Reviews | 51% |
|---|---|
| Constructive Feedback | 49% |
What is most positive about the culture and environment at your company?When they pay their bills to the vendors, or the heat and a/c are functioning that day.
What is most positive about the culture and environment at your company?the team we work with, a team that works together
What are some of the best things about your team?Some of the members really care about their jobs.
What does the leadership team need to get better at?Honestly and patient care and safety
Why do you feel undervalued and what would make you feel better about your compensation?more system efficiency and having more direct input into operations
Why do you feel undervalued and what would make you feel better about your compensation?No effort to retain staff.
Steward Health Care is the second largest healthcare system in New England.
Steward Health Care is committed to providing the highest quality care with compassion and respect. We dedicate ourselves to: Delivering affordable health care to all in the communities we serve Being responsible partners in the communities we serve Serving as advocates for the poor and underserved in the communities we serve
Steward employs over 40,000 people and, unlike non-profit hospitals, is often the largest taxpayer in each of our communities, contributing to the local economy and boosting jobs. Many of our hospitals are located in cities and towns where unemployment and poverty rates are above average.
By hiring and managing employees, working with local vendors and contractors, and paying taxes, we’re able to demonstrate the positive impact that the growing health care industry can have on communities across the country.
| Headquarter | 235 North Pearl Street Brockton, MA United States of America |
|---|---|
| Website | www.steward.org/ |
| Founding Date | 1993 |
| Tel | 508-427-3000 |
| Company Status | Private |
Steward Health Care System competitors include Spaulding Rehabilitation Network, Boston Medical Center, Partners HealthCare, and DuPage Medical Group. Steward Health Care System ranks 5th in Overall Culture Score on Comparably vs its competitors. See below how Steward Health Care System compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

271 employees at Steward Health Care System have reviewed Steward Health Care System across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was a month ago.
Overall, the 271 Steward Health Care System employees give their leadership a grade of F, or Bottom 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Steward Health Care System are mostly dissatisfied with their total compensation at Steward Health Care System, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Steward Health Care System are not very pleased with their team. 271 Participants grade the quality of their coworkers a D. Less than half believe the meetings at Steward Health Care System are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Steward Health Care System believe the environment at Steward Health Care System is negative. Most Participants believe the pace of work at Steward Health Care System is extremely fast. About 32% of the employees at Steward Health Care System work 8 hours or less, while 14% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Steward Health Care System are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

The prevailing opinion from employees about joining Steward Health Care System is that the company was very unprepared on their first day. Steward Health Care System employees concluded that their overall onboarding experience was negative. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
At this moment no Steward Health Care System employees have provided insight into whether or not they clearly understand Steward Health Care System's KPIs and OKRs.
Ralph’s approval rate is lower compared to CEOs at similar sized companies, putting Ralph in the Bottom 5% of all CEOs of similar-sized companies on Comparably, and in the Bottom 5% compared to CEOs of all other companies in Boston. Ralph de la Torre’s employees rank Steward Health Care System in the Bottom 30% for Professional Development, in the Bottom 20% for Team, and in the Bottom 10% for Environment. de la Torre is generally unpopular with Steward Health Care System employees, but ranks especially low with employees identified with Other ethnicities, and by employees with 6 to 10 Years experience and employees in the Operations department. However, employees in the Admin department have a slightly more favorable view of the CEO. When compared to Steward Health Care System’s competitors, Ralph de la Torre ranks below both DuPage Medical Group CEO Michael Kasper and Partners HealthCare CEO David Torchiana.
The Steward Health Care System Executive Team is rated a “F” and led by CEO Ralph de la Torre, COO John Polanowicz, and CFO Chris Flores
Ralph de la Torre CEO / President
Ralph de la Torre serves as the CEO / President of Steward Health Care System.
John Polanowicz COO
John Polanowicz serves as the COO of Steward Health Care System.
Chris Flores CFO
Chris Flores serves as the CFO of Steward Health Care. Chris started at Steward Health Care in Aug of 2016. Chris... read more
Jim Olson Chief Communications Officer
Jim Olson serves as the Chief Communications Officer of Steward Health Care System.
Laura Tortorella Executive Vice President Of Operations
Laura Tortorella serves as the Executive Vice President Of Operations of Steward Health Care. Laura started at Steward... read more
Trip Pilgrim Senior Vice President - Corporate Development
Trip Pilgrim serves as the Senior Vice President - Corporate Development of Steward Health Care. Trip started at Steward... read more
Rebecca Palm Senior Vice President, Revenue Cycle & Strategic Initiatives
Rebecca Palm serves as the Senior Vice President, Revenue Cycle & Strategic Initiatives of Steward Health Care. Rebecca... read more
Jenny Elkins Vice President Training Development
Jenny Elkins serves as the Vice President Training Development of Steward Health Care. Jenny started at Steward Health... read more
Karen Grant Corporate Director Health Information Services
Karen Grant serves as the Corporate Director Health Information Services of Steward Health Care. Karen started at... read more
How much do people at Steward Health Care System get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Steward Health Care System is $99,210, or $47 per hour, while the estimated median salary is $99,675, or $47 per hour.
At Steward Health Care System, the highest paid job is a Director of Sales at $255,293 annually and the lowest is a CS Rep at $45,479 annually. Average Steward Health Care System salaries by department include: IT at $104,563, Product at $181,531, HR at $136,142, and Sales at $148,276. Half of Steward Health Care System salaries are above $99,675.
119 employees at Steward Health Care System rank their Compensation in the Bottom 5% of similar sized companies in the US (based on 361 ratings) while 116 employees at Steward Health Care System rank their Perks And Benefits in the Bottom 5% of similar sized companies in the US (based on 117 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $59k | $59k | 1st Percentile |
17th Percentile $81k | $81k | 17th Percentile |
33rd Percentile $92k | $92k | 33rd Percentile |
50th Percentile $156k | $156k | 50th Percentile |
67th Percentile $223k | $223k | 67th Percentile |
83rd Percentile $285k | $285k | 83rd Percentile |
100th Percentile $287k | $287k | 100th Percentile |
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Diverse employees at Steward Health Care System score the company 37/100 across various culture categories, placing Steward Health Care System in the Bottom 5% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Steward Health Care System across various culture dimensions.
We are committed to building a workforce that reflects the diversity of the community we serve. Fostering a diverse workforce benefits both employees and patients by offering an inclusive place to provide and receive care. Men and women from different backgrounds serve in a number of roles in our organization. While we may come from different experiences, we all share the same goal of providing high-quality patient care.,,Our employees receive annual training designed to support and encourage an inclusive environment for health care delivery and customer service. Additional resources are available to assist with the delivery of health care, such as translation and technology services and responding to cultural issues for patients and families of different backgrounds.
Steward Health Care System's PTO and Vacation policy typically gives 20-30 days off a year with 0% of employees expected to be work free while out of office. Steward Health Care System's benefits and PTO Package averages to represent a less than $500 cash value per month.

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In 2019, Steward Health Care System applied for 6 H1B visas. Of the work permits applied for, 100% were approved.
H1B Applications Outcome
This data was calculated using publicly sourced data from OFLC Performance Data

Candidates By Department
All Industries | 43% | |
|---|---|---|
Engineering | 29% | |
HR | 14% | |
Customer Support | 14% |
Candidates By Location
Quincy | 14% | |
|---|---|---|
Boston | 14% | |
North Billerica | 14% | |
Tampa | 14% | |
Los Angeles | 14% | |
Other | 29% |
What is Steward Health Care System address?
Steward Health Care System location is at 235 North Pearl Street
Who is the CEO of Steward Health Care System?
Steward Health Care System CEO is Ralph de la Torre, their score by employees is 34
What is Steward Health Care System eNPS?
The eNPS for Steward Health Care System is -69
What is the salary for Senior Marketing Manager in Steward Health Care System?
Senior Marketing Manager average salary in the US is 150k
What are the salaries in the HR in Steward Health Care System?
The average salaries for HR in Steward Health Care System is 136k