
Communication and putting the right people forward.
Review from Operations Dept
Invested in development, create new programs to try and configure a better work/life balance
Review from Operations Dept
They listen to you when you share thoughts and ideas.
communication between team members is excellent
Review from Operations Dept
this leadership cares about my training process and checks to insure I am well prepared for this new position.
Review from Operations Dept
They treat everyone fairly in the workplace.
The time, and patients they have while training me. I feel comfortable asking as many questions I need.
Review from Operations Dept
Coming into Work and doing my Responsibilities on daily basis and seeing the results from my teams Efforts
Their willingness to ensure that i have what i need to be successful. They are invested in ensuring i learn everything i need to know.
Review from Operations Dept
They are great communicators and make it clear what needs to be done to be successful.
Review from Operations Dept
I'm given a lot of support.
Review from Operations Dept
They work as a team, and are open to suggestions.
experience and knowledge of system in place
Review from Operations Dept
there passion and work ethic
Review from Operations Dept
Open communication, Clear direction, proactive management instead or reactive. Culture matches mission.
Review from Operations Dept
Need to relate to current market demands
Everyone is treated like family, and we are all treated with respect. I never hesitate to ask for help because I know that I won't be looked down upon for needing help.
Review from Operations Dept
knowledgeable, detailed training, patient and they show so much care and support
Review from Operations Dept
Pat Hickey goes above and beyond when it comes to communication and approachability. I truly appreciate how open and easy to reach out when I have an issue. I don’t hesitate or worry
Review from Operations Dept
Very good communication on what my responsibilities are as an NPM.
Have a clear goal and execute it. Too many conflicting standards and expectations
Review from Operations Dept
defining this company, its mission, and the overall goal of the brand that each employee can feel empowered to represent that customers will reflect and project from their services
leading by example. Daily we get corrections from initiatives that are launched and then revised. At the store level, we are not given the same grace to make these type of mistakes
Showing appreciation and stop leading through fear
Review from HR Dept
Work life balance is completey off
Listening to these surveys. Reviewing concerns from store level associates. Minimal career path opportunities for exempt associates.
Review from Operations Dept
They have lost touch with the stores
Review from Operations Dept
treat people as humans instead of machines give more incentives through the year at least
Review from Operations Dept
We are more worried about the audit process than taking care of our customers. We do not provide the products that customers are looking for and we continue to have supply chain issues that are not addressed causing customers to shop elsewhere because other companies can get product that we cannot.
Review from Operations Dept
Communication, respect for the individual and equal treatment for others
Sincerity and Compassion. As time goes on, especially within this past year my health has declined, my blood pressure has risen to an almost uncontrollable height, nerves are at an all time high that require medication on a consistent basis and the STRESS is at an all time high!!
Review from Operations Dept
everything with in the warehouse
Review from Operations Dept
Be more realistic with what really occurs in the stores every day and managing expectations based on that. We seem to focus on the wrong things, and things the customers won't care about. They can be less condescending and intimidating. The words "thank you" said meaningfully can go a long way.
Review from Operations Dept
Pay scales are all over the place people with 30 years making less than people with 15-20 years. Lets face it money is the reason we are here
Review from Operations Dept
scheduling, time off, leadership, doing inventory correctly and not just appeasing the buyers
Review from Operations Dept
we are just number to them. They don't care about our well being and it shows..
Review from Operations Dept
clear and precise goals, realistic expectations, sensible resources such as hours allocated for the stores so we are able to accomplish the goals as well as competitive pay so we may retain the good employees who always leave for better paying jobs
The leader has lack of corporate culture. Uses her power to bully their reports. When people that has been wirh the company for over twenty years are leaving the company, it is definetely a red flag that indicates that employees are leaving due tonthe hostile enviroment.
Review from Operations Dept
Better work life balance. Forcing employees to return to the office 3 days a week with only a month's notice is unrealistic. Employees have been able to successfully work from home for 3 years & there is no need for a mandatory 3 day office presence. The cost/time it takes to commute is not worth it
Review from Marketing Dept
Clear concise communication, particularly around the long term direction of the company.