Stop & Shop Employee Reviews | Comparably
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Stop & Shop Claimed Company
A neighborhood grocer for more than 100 years, Stop & Shop offers a wide assortment with a focus on fresh, healthy options at a great value to feed all of life’s moments. Stop & Shop customers can choose how and where they want to shop - whether in-store or online for delivery or same day pickup. The company is committed to making an impact in its communities by fighting hunger, supporting our troops, and investing in pediatric & breast cancer research to help find a cure. When you work at Stop & Shop, you join a company where everyone feels they belong and can thrive. We are always looking to bring in new, diverse voices who will help us deliver on our promise of making the small wins possible for everyone. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs 54,000 associates and operates around 400 stores throughout Massachusetts, Connecticut, Rhode Island, New York, and New Jersey. To learn more about Stop & Shop, visit www.stopandshop.com read more
EMPLOYEE
PARTICIPANTS
651
TOTAL
RATINGS
18883

Stop & Shop Employee Reviews

Out of 3624 Stop & Shop employee reviews, 82% were positive. The remaining 18% were constructive reviews with the goal of helping Stop & Shop improve their work culture. The Marketing team, with 94% positive reviews, reports the best experience at Stop & Shop compared to all other departments at the company. The Operations team offered the most constructive feedback, with 19% of that department's reviews constructive in nature.

What do you like best about the leadership team?

Leadership Reviews

Communication and putting the right people forward.

Review from Operations Dept

Invested in development, create new programs to try and configure a better work/life balance

Review from Operations Dept

They listen to you when you share thoughts and ideas.

communication between team members is excellent

Review from Operations Dept

this leadership cares about my training process and checks to insure I am well prepared for this new position.

Review from Operations Dept

What does the leadership team need to get better at?

Leadership Reviews

Have a clear goal and execute it. Too many conflicting standards and expectations

Review from Operations Dept

defining this company, its mission, and the overall goal of the brand that each employee can feel empowered to represent that customers will reflect and project from their services

leading by example. Daily we get corrections from initiatives that are launched and then revised. At the store level, we are not given the same grace to make these type of mistakes

Showing appreciation and stop leading through fear

Review from HR Dept

Work life balance is completey off

What is the best part about your compensation package?

Compensation Reviews

Employee discounts and Shoe program

Review from Operations Dept

Decent salary, good healthcare, the merit is also a nice bonus.

Review from Operations Dept

time and half, vacation and all other compensation

Review from Operations Dept

"seems" like a fair wage. could be better based on the amount of work that gets out in.

the vacation schedule provides fairness to all employees

Review from Operations Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

I don't feel my level of leadership experience was taken into consideration when hired. Only job knowledge was measured as I was brought in at the bottom of the pay scale. Negation was not even considered during my job offer conversation when I brought it up.

A higher rate of pay

Review from Operations Dept

Peers are not asked to perform same amount of work but are paid equally

Previously worked for the company for 31 years, my experience in my position should reflect that a bit better than my starting salary.

Higher rate for a premium day

Review from Operations Dept

What are some of the best things about your team?

Team Reviews

Work well together with a common goal. Understand the needs of the business and work with each other to help work life balance.

Review from Operations Dept

Very communicative, one common goal

Review from Operations Dept

They have great job knowledge

having a diverse team with different perspectives.

my team is very knowledgeable , helpful with information.

Review from Operations Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

Not nearly enough collaboration between peers. Very much a culture of protect your four walls versus the company behavior of "we work as one team"

Review from Operations Dept

Union workers seem to be always on the lookout for management slipping up rather than doing thier job

Review from Operations Dept

Communication - I think I'm just used to a faster pace, so its been a challenge to adjust

Review from Finance Dept

Be collaborative and open to other points of view.

Review from HR Dept

Be more open to change.

Review from HR Dept

What is most positive about the culture and environment at your company?

Environment Reviews

Friendly and willing to help each other. I can reach out for help with a quick phone call and either have my questions answered or will get information on who I can reach out to get them answered.

Review from Operations Dept

Everyone is close and cares about each other.

Review from Operations Dept

Everyone has a clear vision of the store level expectation

Easy to form bonds with the folks you work with on a daily basis based on the common goal we are all chasing.

Review from Operations Dept

stop and shop really cares on the well-being of their associates. ensure all are well trained and provides help when needed.

Review from Operations Dept

What needs to change to make the company culture better?

Environment Reviews

a clear definition of the brand and its meaning. showcase what it supposed to feel like and empower associates to carry the brand meaning to the customers. there is not much culture, there needs to be clear one defined.

training, succession plans, operational excellence

Upper Leadership lacks kindness and leads through fear

Review from HR Dept

no union. fulltimers working a full sunday when needed and it as part of the work week. way too many times do they just focus on themselves and work a 7am-11am or noon shift and leave THEIR departments shorthanded

Review from Operations Dept

More hours per dept. I constantly hear how things used to be before Ahold, and that the job expectation is the same but with less hours.

Review from Operations Dept

What did you like most about the interview process?

Interviews Reviews

There aren't any Interviews reviews of Stop & Shop yet.
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What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of Stop & Shop yet.
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What makes you most happy at work?

Outlook Reviews

Sense of accomplishment and acknowledgement of what I've done. Recognition is a big plus.

Review from Operations Dept

My team and a positive attitude with a desire to get better

i am happy being able to interact with customers and helping when needed

Review from Operations Dept

Being able to make a difference in a customer's day

Learning, and achieving new goals

Review from Operations Dept

What's going wrong and how can it be improved?

Outlook Reviews

I only wish some higher ups would be more transparent about future moves, goals, development, and investment.

Review from Operations Dept

Perception of this company has dramatically dropped since pre-Covid and has not improved. Our overall quality of product, our sanitation, our service, and now our price point are all low points compared to rival companies. Serious labor studies are needed to better budget/staff stores.

Review from Operations Dept

there seems to be no real camaraderie as a whole, more of an obligation to work together to meet goals with a fear you may be in trouble.

very little consistency. Never know what will be going on at work or what will change but still expected to have a plan.

Too much focus on negative

Review from Operations Dept

What do you like best about your company?

Outlook Reviews

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What would you most like to see improved at your company?

Outlook Reviews

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Review Sentiment at Stop & Shop

82
82%
18
18%
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