F
44/100
Suddenlink Communications, formerly Cebridge Connections, is the 9th largest provider of cable broadband services in the United States read more
Suddenlink Communications Outlook Employee Reviews
All
Positive
Constructive
What makes you most happy at work?
the environment the attire the staff
Review from Customer Support Dept
And I’m able to make money for my family so that I can go to and do the things that I do and take care of my family with the pay
Review from Communications Dept
Being able to interact with peopl
Review from Communications Dept
Teammates benefits and my supervisor and my director
Review from Customer Support Dept
Achieving goals and getting things done.
What's going wrong and how can it be improved?
Improve external and internal customer service
Review from Sales Dept
Equipment doesn't work. Overseas Tech support. Field techs not showing up or if they do, they can't fix the issue, they are contractors that do not know our equipment, same for phone tech support.
Field Tech is contractors who do not know anything about our equipment. The Altice one boxes don't work. Techs do not keep appointments. Give customers an option on their equipment, hire our techs back and get rid of the cell phone option and the Altice one needs to be thrown away
Everything, go back to quality Tech support in the field and on the phone
Managers and executives would need to change their priority from profit by any means to profit+employees
Review from Customer Support Dept
The manager not only allows but participated in bullying and favoritism. If you reach out for help she then retaliates.
Review from Sales Dept
I just need to feel appreciated.
Review from Sales Dept
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