Suddenlink Communications – TV and DVR service was bad and was scheduled an appointment for an upgrade. Engineer failed to turn up, no 'phone call to say why. Made 5 'phone calls over 24 hours and spoke to 5 different people, none of whom could get me an urgent appointment due to the engineer failing to arrive.

Suddenlink Communications, formerly Cebridge Connections, is the 9th largest provider of cable broadband services in the United States read more

TV and DVR service was bad and was scheduled an appointment for an upgrade. Engineer failed to turn up, no 'phone call to say why. Made 5 'phone calls over 24 hours and spoke to 5 different people, none of whom could get me an urgent appointment due to the engineer failing to arrive.

What do you like best about the leadership team?

Fair, knowledgeable, consistent, trusting and innovative.
Leadership review

Briefly describe your overall experience at your company

Great except for one director
Review from Customer Support Dept

What needs to change to make the company culture better?

Always have to do better or ypu get fired
Environment review from Customer Support Dept

What does the leadership team need to get better at?

The company needs improvement in all areas.
Leadership review from Sales Dept

Why do you feel undervalued and what would make you feel better about your compensation?

More compensation for employees we work hard
Compensation review

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