SuprTEK Employee Reviews
Out of 1075 SuprTEK employee reviews, 96% were positive. The remaining 4% were constructive reviews with the goal of helping SuprTEK improve their work culture. The Operations team, with 100% positive reviews, reports the best experience at SuprTEK compared to all other departments at the company. The Business Development team offered the most constructive feedback, with 9% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
Review from IT Dept
What do you like best about the leadership team?
The caring of their employees.
Review from Operations Dept
SUPRTEK leadership cares about all their employees. My manager goes above and beyond to ensure we have no issues at work. Our manager meets with us at least once a quarter over lunch as a moral booster. I've been an employee with SUPRTEK for five years. I look forward to the next five years w
Review from IT Dept
everyone is very close knit when helping one another
They allow engagement in discussion
Review from IT Dept
The Leadership Team values each member of the Team.
Review from IT Dept
What does the leadership team need to get better at?
Getting organized. Focus on people, not making money. Offer decent benefits, maybe some sick days.
Review from IT Dept
Setting clear goals and executing on them
Review from Engineering Dept
The performance reviews are always late. They are supposed to be done annually and are almost always late--often over a year late! The salary increases never reflect the fact that essentially it should be more than an annual salary increase because the review is so late.
Review from IT Dept
There is a large lack in communication and when things are communicated to leadership nothing truly is done or commented on past "we are doing things about it" but then nothing actually ever happens. The loudest people are always listened to and never those that actually matter.
Review from IT Dept
Setting expectation and holding people accountable for performance.
Review from Engineering Dept
What is the best part about your compensation package?
3 weeks PTO starting out as a new employee. I am grateful for that.
Review from Operations Dept
The time off, benefits, and salary are comparable to most other companies.
Review from IT Dept
the HRA benefits of the company
Health and Dental Insurance, and HSa
Review from IT Dept
Great healthcare and vacation time.
Review from IT Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Negotiation about raises or other benefits, such as added PTO in lieu of larger slaary
Review from IT Dept
They have set arbitrary limits on salary and the only way to get paid more is through bonuses.
Review from Engineering Dept
If they would do annual reviews in a timely manner. All they would have to do is what they say they will do, which is an annual review. The salary increases typically don't even cover the cost of living increases.
Review from IT Dept
The pay is not necessarily under (or significantly under) market value. However, it is clear that there are some people that excel and deliver value to the program on scales of 10-20x as much as others and are paid 2-3x as much.
Review from Business Development Dept
Other employers offer higher compensation
Review from IT Dept
What are some of the best things about your team?
Being welcomed with open arms as a new employee.
Review from Operations Dept
I enjoyed working with my peers and collaborating on the knowledge as a team.
Review from IT Dept
everyone communicates effectively with one another
Strong, cohesive, well-organized self-starters Sense of camaraderie and teamwork
Review from IT Dept
Everybody values rach others opinions and ideas
Review from IT Dept
What do your coworkers need to improve and how could you work together better?
They need to do their jobs, execute their tasks themselves without pawning off to others and live up to their mistakes.
Review from Engineering Dept
A few coworkers get away with doing effectively nothing. Others have a severe lack of quality/reliability in their work that is far below their experience level. They also often forget what the team is doing outside their work. Accountability, self-reflection, and awareness respectively.
Review from Business Development Dept
I think we need to create a culture that values constant improvement. I don?
Review from Engineering Dept
Position specific training and accountability.
Review from Engineering Dept
What is most positive about the culture and environment at your company?
Understanding personal events that require time off.
Review from Operations Dept
everyone communication is proactive throughout the week when meeting virturally
The ability to lrarn amd grow.
Review from IT Dept
Being prior military it's nice to be in that environment again.
Review from IT Dept
The company cares about its employees
Review from IT Dept
What needs to change to make the company culture better?
Complete the annual reviews on time.
Review from IT Dept
I’m pidgeonholed where I’m at. More oppo
Review from Engineering Dept
What did you like most about the interview process?
It was a friendly conversation. I got to meet my entire department and everyone was very forthcoming about what the job would entail and I appreciated the realistic job preview. It was a comfortable interview and I felt it was a good representation of how my team would be to work with.
Review from IT Dept
Introduction of the managers I would be working with.
Review from IT Dept
I was able to meet the people at the next 2 levels.
Review from Operations Dept
It has been a few years now since I interviewed but what I remembered was, I liked most was interviewing with different levels of leadership including the PM that I would report to.
Review from Engineering Dept
It was an open conversation and no feeling of judgment.
Review from IT Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of SuprTEK yet.
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What makes you most happy at work?
As a new person learning new things, tools, ways to do work.
Review from Operations Dept
The team and leadership I work with are excellent.
Review from IT Dept
helping customer and being able to be resourceful
Getting my tasks completed and moving to the next thing
Review from IT Dept
Doing my job well and having a great support system.
Review from IT Dept
What's going wrong and how can it be improved?
The distributed work should be more equitable.
Review from IT Dept
Management is trying to right the ship, but it takes time and is pretty stressful. Benefits are comparable to contract work, but less than average vs other full time careers (examples: we get 10 days of vaca per year and that includes sick time. 401k match is paid once a year).
Review from IT Dept
Nothing is wrong. I look forward to spending time outside of work no in it.
Review from Customer Support Dept
Lots of changing priorities and processes, combined with recent layoffs and we reaching the end of a contract all leads to lots of stress.
Review from IT Dept
Nothing is wrong. No one should look forward to going to work. It's a necessity to provide a means for what I actually looks forward too.
Review from Customer Support Dept
What do you like best about your company?
There aren't any Outlook reviews of SuprTEK yet.
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What would you most like to see improved at your company?
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