Sutherland Global Services Outlook Employee Reviews | Comparably
Established in 1986, Sutherland Global Services is a global provider of business process and technology management services. Sutherland offers an integrated portfolio of analytics-driven back-office and customer facing solutions that support the entire customer lifecycle and is one of the largest, independent BPO companies in the world serving global leaders in major industry verticals. read more
EMPLOYEE
PARTICIPANTS
356
TOTAL
RATINGS
2766
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Sutherland Global Services Outlook Employee Reviews

What makes you most happy at work?

Being flexible in the work environment.

To be able to help assist members with their needs.

Feeling supported in the job at hand

Peacefully and safe environment people with smiley face encourage me to push my limits hard

Salarty, bonus, extra benefits, culture, way of work

Review from Marketing Dept

Meeting people and talking to them

Ability to make a difference

Knowing and believing I can make a difference through my leadership and my direct contributions.

Environment is best Team is best trainer Anshuman Banerjee Is the best trainer Hr team is the best Led by Sujatha maam am so happy

We do our best for sutherland

Review from IT Dept

Helping Customers with their problems

all are treated equally and you can find this only in Sutherland

Going to work knowing I am working with incentives

Review from Customer Support Dept

Just sharing new experiences with coworkers and customers

Review from Customer Support Dept

Achieving the goals, getting inspired by others

My friends there, I wan to interact with my colleagues

Review from Customer Support Dept

Most happy when the day ends

Review from Customer Support Dept

it makes me happy helping and developing others

Review from Operations Dept

I get to contribute and deliver to my fullest potential.. Recognition for Good Work, Ability to lead and influence

Review from Operations Dept

Getting paid considerably for the work I do.

Review from Operations Dept

What's going wrong and how can it be improved?

It can only improved if the leadership team listens to their employees and not focused on the company’s revenu

Review from Customer Support Dept

It’s all about money. Listen to employe

Bad services and outages all the time

Get managers that are in the US and stop using people from other countries that have no experience and cannot speak English well.

Review from Customer Support Dept

Choose right people based on skill and let them perform. Dont choose traditional management method I mean choose staff based on their personal preferences.

poor managment its like a high school lunch hour is too short coffee is tthe worst

Review from Customer Support Dept

The company needs to become more employee friendly.

Review from Customer Support Dept

The BPO business model depends on taking advantage of workers. It can't be improved

Review from Customer Support Dept

What do you like best about your company?

Good management

Review from Customer Support Dept

What would you most like to see improved at your company?

More bonuses

Review from Customer Support Dept

Review Sentiment at Sutherland Global Services

72
72%
28
28%

About Sutherland Global Services' Outlook

C
68/100

Where This Score Ranks Sutherland Global Services' Outlook

BOTTOM
45%

In the Bottom 45% of 1226 similar size companies on Comparably

?

Not enough ratings to compare against companies in metro

4th

4th place versus 5 competitors rated on Comparably

Sutherland Global Services' Outlook is scored a C by 531 employee ratings based upon answers to questions such as “How confident are you about the future success of your company?” Sutherland Global Services' Outlook score helps to boost their overall culture score, due partly to the fact that the Marketing department’s positive scores help Outlook to be one of Sutherland Global Services' stronger culture attributes. Use the filters below to understand Sutherland Global Services employee perspectives by Department, Gender, Ethnicity, and Experience. Last updated 2 days ago.

Rate Outlook the Highest

  • Department - Marketing
    +26%
  • Department - IT
    +13%
  • Experience - Over 10 Years
    +5%

Rate Outlook the Lowest

  • Department - Finance
    -40%
  • Experience - Entry Level
    -38%
  • Experience - 6 to 10 Years
    -29%

How Sutherland Global Services' Outlook Score is Calculated

FILTER RATINGS BY

Results from 340 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

68
out of 100
How confident are you about the future success of your company?
AnswerPercent
Fantastic33%
Good28%
Neutral18%
Bad9%
Terrible12%
How do your customers perceive your company?
AnswerPercent
Yes65%
No35%
Are you typically excited about going to work each day?
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Rate your company