Sutherland Global Services Claimed Company
Established in 1986, Sutherland Global Services is a global provider of business process and technology management services. Sutherland offers an integrated portfolio of analytics-driven back-office and customer facing solutions that support the entire customer lifecycle and is one of the largest, independent BPO companies in the world serving global leaders in major industry verticals. read more
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Infighting and unhealthy competition doesn't foster cooperation
What needs to change to make the company culture better?
Caring more about people than politics and a bottom line.
What's going wrong and how can it be improved?
The BPO business model depends on taking advantage of workers. It can't be improved
What does the leadership team need to get better at?
EVERYTHING. There's no communication, lip service is given to integrity but leadership doesn't practice what they preach
Why do you feel undervalued and what would make you feel better about your compensation?
Salaried management is expected to work too many hours for how much we make. Sometimes it ends up being less per hour than fast food.
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