Syncro Culture | Comparably
Syncro Claimed Company
Syncro provides cloud-based software solutions to IT companies looking to streamline their processes. Our CRM tools, automation functions, remote monitoring, and integrations assist small to medium-sized businesses in increasing efficiency while maintaining a steady flow of revenue. Syncro is growing quickly! We are a global team working remotely and welcome new team members from all walks of life. We believe that the culmination of different minds is what makes a succesful team. read more
This company is accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
76
TOTAL
RATINGS
2184

Syncro Company Culture

Syncro Culture

This score is derived from employee ratings & reviews
Choice Employer
A
4.6/5

Top Rated Culture Dimensions

Syncro CEO

Top 5%Top 5% of Similar Size Companies on Comparably
Michael George Syncro's CEO
Michael George
93 /100

Diversity at Syncro

Top 5%Top 5% of Similar Size Companies on Comparably
A+

Diverse employees at Syncro have rated Team, Manager, and Executive Team as the highest categories they have scored

Women at Syncro

Top 5%Top 5% of Similar Size Companies on Comparably
A+

Women at Syncro have rated Compensation, Happiness, and Leadership as the highest categories they have scored

Syncro eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 15%Top 15% of Similar Size Companies on Comparably

Recommend to a Friend?

67

Syncro employees are 67% more likely to recommend Syncro as a great place to work

71%Promoters
25%Passives
4%Detractors

Working at Syncro

Working at Syncro is rated highly by 76 employees, across various culture dimensions. Syncro employees are most satisfied about CEO Rating, Compensation, and Executive Team categories, putting Syncro’s culture in the Top 10% compared to similar sized companies on Comparably and in the Top 5% compared to other companies in Seattle. See below in detail how working at Syncro was rated by employees.

Overall Company Culture at Syncro

A

Overall Company Culture at Syncro is rated A

Last updated months ago

Top
10%

Syncro ranks in the Top 10% of other companies on Comparably with 51-200 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 76 Employees

View Results
0
20
40
60
80
100
Sales
94
Sales94
Customer Support
91
Customer Support91
Engineering
85
Engineering85

Syncro Employee Reviews

Out of 424 Syncro employee reviews, 97% were positive. The remaining 3% were constructive reviews with the goal of helping Syncro improve their work culture.

97%
3%
Positive Reviews97%
Constructive Feedback3%

Positive Reviews From Syncro Employees

  • What do you like best about the leadership team?
    My leadership team listens to me and truly takes employee suggestions for improvements to heart. They are accessible, transparent, and give us the information we need in order to connect our work with the goals of the company.
  • What is most positive about the culture and environment at your company?
    The people come first, always!

Syncro Company Information

Syncro Company Overview

Syncro provides cloud-based software solutions to IT companies looking to streamline their processes. Our CRM tools, automation functions, remote monitoring, and integrations assist small to medium-sized businesses in increasing efficiency while maintaining a steady flow of revenue. Syncro is growing quickly! We are a global team working remotely and welcome new team members from all walks of life. We believe that the culmination of different minds is what makes a succesful team.

Syncro was founded in 2017 and its current CEO is Michael George. Since its inception 9 years ago, Syncro has grown to 125 employees.

Syncro Mission, Vision & Values

Syncro Mission Statement

To empower MSPs to thrive through operational excellence.

Syncro Vision Statement

Transform the Managed Services industry with an intelligent platform that enables MSPs to harness unparalleled automation and efficiency.

Syncro Values

  • Put Partners at the Center of Everything We Do
  • Bring your Authentic Self
  • Take Ownership and Accountability
  • Operate Transparently
  • Enjoy the Ride Together
  • Show Up to WIN!

Sustainability and Corporate Social Responsibility at Syncro

Syncro consistently donates to organizations in need based on employee selection! Additionally, during the month of November, Syncro employees are given a generous time allotment to get involved with the community

Headquarter113 Cherry St
Seattle, WA 98104
United States of America
Websitewww.syncromsp.com
Founding Date2017
Company StatusPrivate
Jobssyncromsp.com/careers/
Social Sites
  • Off Site Breakout Session
  • Work@Syncro
  • Work@Syncro
  • Work@Syncro
  • Work@Syncro
  • Work@Syncro
  • Work@Syncro
  • Work@Syncro
  • Work@Syncro

Syncro Employees

Syncro has 125 employees. 76 employees at Syncro have reviewed Syncro across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 76 Syncro employees give their leadership a grade of A+, or Top 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Syncro are extremely happy with their total compensation at Syncro, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Syncro are extremely happy with their team. 76 Participants grade the quality of their coworkers an A+. The majority believe the meetings at Syncro are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Syncro believe the environment at Syncro is positive. Most Participants believe the pace of work at Syncro is comfortably fast. About 91% of the employees at Syncro work 8 hours or less.

Overall, the employees at Syncro are extremely happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
Syncro employees generally work 8.1 hrs a day
Work Hours
A Day in the Life
Employees at Syncro report the work pace is comfortably fast
Work Pace
A Day in the Life
99% of Syncro employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Syncro employees most often take unlimited paid vacation and sick days each year
Perks & Benefits
A Day in the Life
95% of Syncro employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Syncro employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
99% of Syncro employees call their work environment positive
Environment

Joining Syncro - Employee Onboarding

The prevailing opinion from Comparably users in Seattle about their company is that it was very prepared on their first day. Seattle employees concluded that their overall onboarding experience was positive. 70% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Syncro KPIs and OKRs

Employees’ understanding of Syncro's KPIs and OKRs is essential for its success. Out of 75 Syncro employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 69 have said yes.

AnswerPercent
Yes92%
No8%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No0%
Are the KPIs/OKRs for your department clear?

Syncro CEO & Leadership

Michael George Syncro's CEO
93 /100

Syncro CEO Awards and Recognitions

Best CEOs 2023 (Small & Midsize Companies)
Best CEOs for Women 2023 (Small & Midsize Companies)

Syncro’s CEO Michael George started in this role in 2024. Michael’s approval rate is in the Top 5% of all CEOs of similar-sized companies on Comparably, and in the Top 5% compared to the CEOs of all other companies in Seattle. With a high CEO score, Michael George has won the Best CEOs in 2023. Syncro’s CEO is highly regarded especially by Asian or Pacific Islander employees, employees with Entry Level experience, and employees in the Sales department. However, employees with 6 to 10 Years experience, Hispanic or Latino employees, and employees in the Engineering department have a less favorable view of the CEO and believe there is room for improvement. Compared to Syncro’s competitors, Michael George ranks right above ConnectWise CEO Jason Magee. Under George’s leadership, Syncro employee respondents are most happy about their Compensation and the company’s Executive Team. Meetings and Outlook are two areas, according to respondents, where Syncro could stand to see real improvement.

Syncro Leadership

The Syncro Executive Team is rated an “A+” and led by CEO Michael George, VP of Sales Simon Tecle, and Chief People Officer Nicole DeBourg-Kahn

  • Michael George  CEO / President

    Michael George CEO / President

    Michael George serves as the CEO / President of Syncro.

  • Simon Tecle VP of Sales

    Simon Tecle serves as the VP of Sales of Syncro.

  • Nicole DeBourg-Kahn Chief People Officer

    Nicole DeBourg-Kahn serves as the Chief People Officer of Syncro.

  • Bill Mrochek Head of Product

    Bill Mrochek serves as the Head of Product of Syncro.

  • Rajesh Agarwal VP of Engineering

    Rajesh Agarwal serves as the VP of Engineering of Syncro.

  • Ian Alexander Chief Operating Officer

    Ian Alexander serves as the Chief Operating Officer of Syncro.

  • Tony Bagalini VP of Customer Success

    Tony Bagalini serves as the VP of Customer Success of Syncro.

  • Jeff Stephens Chief Financial Officer

    Jeff Stephens serves as the Chief Financial Officer of Syncro.

Syncro Salaries

How much does Syncro pay?

How much do people at Syncro get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Syncro is $83,443, or $40 per hour, while the estimated median salary is $127,726, or $61 per hour.

At Syncro, the highest paid job is a Director of Engineering at $179,423 annually and the lowest is an Accountant at $47,950 annually. Average Syncro salaries by department include: Product at $121,405, IT at $81,729, Finance at $83,342, and Business Development at $89,168. Half of Syncro salaries are above $127,726.

75 employees at Syncro rank their Compensation in the Top 5% of similar sized companies in the US (based on 151 ratings) while 75 employees at Syncro rank their Perks And Benefits in the Top 5% of similar sized companies in the US (based on 150 ratings).

Last updated months ago.

1st Percentile
$72k
$72k1st Percentile
20th Percentile
$101k
$101k20th Percentile
40th Percentile
$115k
$115k40th Percentile
60th Percentile
$179k
$179k60th Percentile
80th Percentile
$234k
$234k80th Percentile
100th Percentile
$290k
$290k100th Percentile
$83,443*
Average Compensation
$127,726*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Syncro Salaries by Department

Explore Syncro Salaries

Diversity & Inclusion at Syncro

Diverse employees at Syncro score the company 92/100 across various culture categories, placing Syncro in the Top 5% of companies on Comparably with 51-200 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Syncro across various culture dimensions.

An enduring commitment to diversity, equality and inclusion is at the heart of Syncro’s promise to our teams and our customers. We know that the strength of our product is a direct result of the diversity of our team: different voices, backgrounds, gender, ethnicities and perspectives united together in the Syncro family.,,Our Diversity, Equity, and Inclusion (DEI) Committee relentlessly upholds equal access and inclusion of opportunities, benefits and resources for all employees. Sponsored by the DEI Committee, all Syncro team members will join together as Allies in our immersive four-week Racial Healing Allies program to challenge personal paradigms and open deeper and more meaningful conversations to create and maintain our culture of inclusion and understanding.,,We encourage employees to connect with each other beyond our work roles. Join our Interest Groups and Affinity Groups to bond with your colleagues over the topics, hobbies and interests that elicit joy for you.

Ranked Culture the Highest

Women 93/100
Department - Customer Support
Men 94/100
Department - Sales
Diverse Employees 93/100
Department - Engineering

Ranked Culture the Lowest

Women 92/100
Department - Engineering
Men 87/100
Department - Engineering
Diverse Employees 92/100
Department - Customer Support

Syncro Perks & Benefits

Unlimited PTO Pet Insurance Short Term Disability Long Term Disability Flexible Spending Account

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance
  • Gym Membership / Reimbursement

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • 401K / Retirement Plan
  • Performance Bonus
  • Employee Stock Purchase Plan

Office Perks

  • Pet-Friendly
  • Company Social Outings
  • Work From Home Policy

Syncro PTO

Syncro's PTO and Vacation policy typically gives unlimited days off a year.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Frequently Asked Questions regarding Syncro

What is Syncro address?

Syncro location is at 113 Cherry St

Who is the CEO of Syncro?

Syncro CEO is Michael George, their score by employees is 93

What is Syncro eNPS?

The eNPS for Syncro is 67

What is the salary for QA in Syncro?

QA average salary in the US is 81k

What are the salaries in the Operations in Syncro?

The average salaries for Operations in Syncro is 82k

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