Comparably Awards

Talkdesk Claimed Company

Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Our automation-first customer experience solutions optimize our customers’ most critical customer service processes. Our speed of innovation, vertical expertise, and global footprint reflect our commitment to ensuring that businesses can deliver better experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. read more

This company is accepting feedback from verified employees EMPLOYEE PARTICIPANTS: 136

TOTAL RATINGS: 3793

CEO: Tiago Paiva

Kathie Johnson — Chief Marketing Officer at Talkdesk

Executive Bio

Kathie Johnson has more than 20 years of international marketing experience, most recently in executive marketing positions at Salesforce, Demandware, and Dassault Systemes. Johnson’s work has been recognized through both domestic and international awards, including the European Excellence Award, the Communicator Award, IMA Impact Award, and Telly Award. She received a Master of Business Administration in International Business and Marketing from Babson College, and a Bachelor of Arts in English from the University of Michigan.

Chief Marketing Officer Impact on Marketing Department's Culture

Kathie Johnson holds the highest position within the Marketing department at Talkdesk — Chief Marketing Officer, and therefore has influence on the culture of the Marketing department. The average employee described daily life within the Marketing department as a Extremely fast paced and challenging 8 hour day, stating that they are not happy with their work life balance. Employees within Talkdesk's Marketing department are invested in Talkdesk's goals, and feel as though there is space for career growth.

Answer	Percent
Yes	100%
No	0%

Are you challenged at work?

Answer	Percent
Yes	67%
No	33%

Are your company's goals clear, and are you invested in them?

Answer	Percent
Yes	50%
No	50%

Are you satisfied with your work/life balance?

Answer	Percent
Positive	100%
Negative	0%

Is your work environment positive or negative?

Answer	Percent
Great	0%
Good	100%
Average	0%
Poor	0%
Horrible	0%

How would you rate the value & quality of meetings at your company?

Answer	Percent
Yes	100%
No	0%

Does your current company provide you meaningful opportunities for career advancement?

Executive Team Culture Ratings from Talkdesk Employees

TOP

Talkdesk's Executive Team scores in the Top 5%
of similar sized companies on Comparably

See Detailed Executive Team Ratings

Do you approve of the job your executive team is doing at your company?

92% Yes

Who ranks the Executive Team the highest?

Department - IT 99/100

Experience - Entry Level 97/100

Department - Customer Support 97/100

Who ranks the Executive Team the lowest?

Department - Sales 65/100

Ethnicity - Hispanic or Latino 79/100

Department - Operations 80/100

Talkdesk's Executive Team at a Glance

Based on 258 ratings, Talkdesk's employees are very satisfied with their Executive Team and give them an “A+” or 88/100. On average, Men provided higher ratings for their Executive Team compared to Women. Also, the IT department thinks more highly of the Executive Team relative to the Sales department.

Talkdesk's Executive Team ranks in the Top 5% of other companies in San Francisco and Top 5% of other companies on Comparably that also have 1,001-5,000 Employees.

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