Talkdesk Human Resources | Comparably
Talkdesk Claimed Company
Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Our automation-first customer experience solutions optimize our customers’ most critical customer service processes. Our speed of innovation, vertical expertise, and global footprint reflect our commitment to ensuring that businesses can deliver better experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. read more
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EMPLOYEE
PARTICIPANTS
136
TOTAL
RATINGS
3793

Talkdesk Human Resources

Leading members of Talkdesk's Human Resources Team include Shauna Geraghty, Rod Lacey, Elliott Dykes, Dina Combs, Filipa Ferreira, Joao Coelho, Tracy Whamond, Elizabeth Kowal, Donna Barker, and Ines Pereira. Talkdesk's Human Resources Team has a direct impact on the company’s overall culture which is scored an A+ by employees. Let’s not forget culture starts at the top. Tiago Paiva, Talkdesk's CEO, has been rated 84/100 by employees.

How does the HR Team rate Talkdesk?

A+

The Human Resources Team rates Talkdesk an A+ in comparison to departments at companies of similar size.

top
15%

The Human Resources Team ranks Talkdesk in the Top 15% of companies in San Francisco

Talkdesk HR Team Versus other Departments

As the enforcers of company culture, it’s intriguing to know what the human resources department thinks about Talkdesk's culture in comparison to other departments. The human resources team ranks their overall culture 84/100 which is the same as the average overall culture rating of 84/100 provided by the entire company. Other notable culture scores are 93/100 from the Customer Support department, 89/100 from the Customer Success department, and 88/100 from the IT department.

Customer Support
93%
Customer Success
89%
IT
88%
Engineering
85%
Product
84%
HR
84%
Marketing
82%
Sales
78%
Operations
77%

The Effects of HR on Talkdesk

Talkdesk's human resources department has a direct impact on the work environment. Employees rate their environment an A+ and are extremely happy at Talkdesk. When asked what’s positive about the culture and environment at Talkdesk, one user shared, “The people, hard driving but fun, work hard play hard”.

  • Top 5%
    A+
    Overall Culture

    Talkdesk is in the Top 5% of Similar Sized companies on Comparably

  • Top 5%
    A+
    Leadership

    Talkdesk is in the Top 5% of Similar Sized companies on Comparably

  • Top 5%
    A+
    Environment

    Talkdesk is in the Top 5% of Similar Sized companies on Comparably

  • Top 5%
    A+
    Happiness

    Talkdesk is in the Top 5% of Similar Sized companies on Comparably

Recent Questions about HR at Talkdesk

  • How does Talkdesk handle HR issues?
    same as any HR dept - not sure if that's good or bad
    Answered 7 years ago
    they try to do this discreetly but sometimes it is difficult as people will chit chat
    Answered 7 years ago
    View All
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