Comparably Awards

Talkdesk Claimed Company

Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Our automation-first customer experience solutions optimize our customers’ most critical customer service processes. Our speed of innovation, vertical expertise, and global footprint reflect our commitment to ensuring that businesses can deliver better experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. read more

This company is accepting feedback from verified employees EMPLOYEE PARTICIPANTS: 136

TOTAL RATINGS: 3793

CEO: Tiago Paiva

Rod Lacey — Vice President, People at Talkdesk

Rod Lacey holds the Vice President, People position on Talkdesk's Human Resources team. As Vice President, People, Rod Lacey is an important member of Talkdesk's leadership. Rod Lacey is entrusted with maintaining the happiness of employees, whether it be through benefits, perks, or creating a work environment employees look forward to. Employees at Talkdesk rate their leadership an A+, ranking them within the Top 10% in San Francisco.

Talkdesk HR Department Impact

Talkdesk human resources has a direct relationship with cultivating company culture and retention of its employees. Talkdesk's human resources team has earned Talkdesk an A+ in office culture and an A+ for their retention efforts.

Top 5%

A+

Office Culture

Talkdesk is in the Top 5% of Similar Sized companies on Comparably.

Top 5%

A+

Managers

Talkdesk is in the Top 5% of Similar Sized companies on Comparably.

Top 5%

A+

Retention

Talkdesk is in the Top 5% of Similar Sized companies on Comparably.

HR Department Responsibilities

Talkdesk's human resources is generally tasked with hiring, managing, and creating the work atmosphere. On average, 94% of employees at Talkdesk look forward to going into work each morning and interacting with their co-workers. The majority of employees at Talkdesk say the work environment created by their HR team is positive; rating it an A+ and ranking them in the Top 5% of similar sized companies on Comparably.