TP Employee Reviews
Out of 84637 TP employee reviews, 96% were positive. The remaining 4% were constructive reviews with the goal of helping TP improve their work culture. The Customer Support team, with 98% positive reviews, reports the best experience at TP compared to all other departments at the company. The Admin team offered the most constructive feedback, with 12% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
Review from Customer Support Dept · Posted 3 hours ago
Review from Customer Support Dept · Posted 7 hours ago
Review from Business Development Dept · Posted 7 hours ago
Review from Business Development Dept · Posted 7 hours ago
Overall experience as of now is amazing and couldn't ask for more
Review from Operations Dept · Posted 3 hours ago
What do you like best about the leadership team?
they provide a clear rules and guidelines about the company to their employees, and they also provide health care related.
Review from Customer Support Dept · Posted 20 hours ago
The more I like here in this company is they good and very nice the way they train us as a team.
Review from Customer Support Dept · Posted a day ago
for helping us and guide us for better result
Review from Customer Support Dept · Posted a day ago
The best leadership for me is keeping track the team improvement and always guide for their work and also by leading them a good example.
Review from Customer Support Dept · Posted 2 days ago
all of the above thank you
Review from Communications Dept · Posted 7 hours ago
What does the leadership team need to get better at?
To retain you posistion as a non-voice account agent
Review from Customer Support Dept · Posted 7 days ago
Acknowledging everyday efforts, not just callouts.
Review from Operations Dept
Manager should not pass their task to us same as with supervisors. Managers manager should not toleratetheir behavior when it comes to deliverables, attendance, etc. Avoid blaming subordinates for uncleared task and insturctions when in the first place there's no clear communication and instructions
Review from Customer Success Dept
Deeper understanding on what the employees actually needs?
Review from HR Dept
En diferentes procesos y manejos asi como en la comunicaci
Review from HR Dept
What is the best part about your compensation package?
it would be the salary and the health care services they provided.
Review from Customer Support Dept · Posted 20 hours ago
Will I expect knowledge and wisdom here, where for me it is the most important part happening on this time package and compensation are good but learnings is more important than anything.
Review from Customer Support Dept · Posted a day ago
Will I expect more about this company especially when I go far beyond here and I know I learn more and more knowledge here more than that I expected having Wisdom here is more important than any package offer.
Review from Customer Support Dept · Posted a day ago
best part about it is being fair.
Review from Customer Support Dept · Posted 2 days ago
The best part is the combination of competitive compensation and meaningful benefits, which makes the overall package feel rewarding and supportive.
Review from Communications Dept · Posted 2 days ago
Why do you feel undervalued and what would make you feel better about your compensation?
No bonuses 8n my previous account
Review from Customer Support Dept · Posted 7 days ago
New hire has a higher salary than tenured
Review from Customer Support Dept · Posted 8 days ago
As a tenured BPO agent I am expecting that the salary offered should be higher to the BPO newbies.
Review from Customer Support Dept · Posted 8 days ago
I want salary increase. Since the fare on the buses is getting higher.
Review from Customer Support Dept · Posted 8 days ago
not that i can think of
Review from Customer Support Dept · Posted 8 days ago
What are some of the best things about your team?
They are friendly, and also we can treat each other well.
Review from Customer Support Dept · Posted 3 hours ago
The best things about my team are the teamwork, supportive atmosphere, and willingness to help each other. We work well together and stay focused on achieving our goals.
Review from Customer Support Dept · Posted 7 hours ago
the best thing about my team is they are very cooperative and as well they are very approchable
Review from Business Development Dept · Posted 7 hours ago
responsible, resilient, reliable, cheerful and motivated
Review from Business Development Dept · Posted 7 hours ago
It feels home and family, never fails to amaze me how amazing this people are.
Review from Operations Dept · Posted 3 hours ago
What do your coworkers need to improve and how could you work together better?
They need to be considerate
Review from Finance Dept
ALL GOODS ALL GOODS ALL GOODS ALL GOODS ALL GOODS ALL GOODS ALL GOODS
Review from Customer Success Dept
a good salary increase would definitely make me and my coworkers improve a lot and make us work together better.
Review from IT Dept
I'm neutral regarding this matter.
Review from IT Dept
no existe motivacion dentro del area
Review from HR Dept
What is most positive about the culture and environment at your company?
They give you freedom of how you want to wear, freedom to be you without being judged.
Review from Operations Dept · Posted 3 hours ago
So far the way they handle their employees.
Review from Customer Support Dept · Posted 3 hours ago
The most positive thing is the supportive and inclusive working environment. There is strong teamwork, good communication, and a culture where people are encouraged to grow and succeed together.
Review from Customer Support Dept · Posted 7 hours ago
they respect everyone and as well they help each other
Review from Business Development Dept · Posted 7 hours ago
motivation, encouragement, leadership, responsibility, resilience
Review from Business Development Dept · Posted 7 hours ago
What needs to change to make the company culture better?
Hire better people (not part timers) so that they will work better and stay forever
Review from Operations Dept
Entender que todos los colaboradores, sin importar el cargo, son personas
Review from HR Dept
Provide more nap rooms and pantry
Review from Finance Dept
I dont know, Im not yet tenured so I cant say it yet
Review from Customer Support Dept
More engagement and incentives to make employees motivated.
Review from Operations Dept
What did you like most about the interview process?
It was relaxed and conversational
Review from HR Dept · See TP's Response
the account validation process and the mock call
That it was transparent and had the chance to understand my future work
Review from Operations Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of TP yet.
Be the first to contribute a review.
What makes you most happy at work?
Get to hang out with my team and earn money
Review from Operations Dept · Posted 3 hours ago
The environment, and the trainer so far.
Review from Customer Support Dept · Posted 3 hours ago
environment, nature, motivation, team, activities
Review from Business Development Dept · Posted 7 hours ago
the environment, my team and as well how people come with conversation everyday
Review from Business Development Dept · Posted 7 hours ago
Good teamwork, supportive colleagues, recognition, and opportunities to grow are what make me most happy and motivated at work.
Review from Customer Support Dept · Posted 7 hours ago
What's going wrong and how can it be improved?
Bonuses, incentives, salary, events like battle of the bands
Review from Customer Support Dept · Posted 7 days ago
Personal matter. They should put the non voice agents to non voice accounts
Review from Customer Support Dept · Posted 8 days ago
Inconsistent incentive allocation. At times, two Team Leads from our LOB receive incentives, while in other instances, only one is recognized.
Review from Operations Dept · Posted a month ago
Fair treatment in all lob
Review from Operations Dept
increase in salary and better management and to have a better view on promotion
Review from Customer Success Dept
What do you like best about your company?
peaceful environment. good offers, great people
What would you most like to see improved at your company?
there's no much more to improve. everything is understandable