Telus International KPIs and OKRs
At Telus International 100% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Telus International's KPIs and OKRs is essential for its success. Out of 4 Telus International employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 3 have said yes.
Manager's Role in Accomplishing Goals
A main function of a managerial role is to lead one’s subordinates. A manager at Telus International is responsible for ensuring his subordinates accomplish objectives using key performance indicators. Telus International employees shared they generally receive helpful feedback once a quarter or once a month, while 100% of Telus International employees said they’re given recognition for their impact & accomplishments. Feedback and positive reinforcement are both conducive to meeting goals.
