The Breakers Palm Beach Guest Relations Department Employee Reviews

There has always been full transparency in messaging, however, it takes time fully understand how the hotel operates politically.

Working at The Breakers Palm Beach has been more than I could have imagined. I am thankful to work with a hardworking, precise, organized, and caring team. I enjoy being challenged, and I deeply and sincerely value practicing hospitality. The work environment here is very positive and special.

This is a place where I have made many friends and developed as a professional and a person.

I love working at The Breakers and I look forward to continued success in my career here!

The Breakers is a beacon of light promoting fairness, kindness, and respect for each team member. It is an honour and privilege to be a part of this team, and I look forward to many, many more years with the company to further this amazing culture.

My leadership team is dedicated and invested in supporting our team members, ensuring they not only understand procedures but also feel valued as individuals.

Professionalism, authenticity, precision, kindness, and organization are the foundations of our leadership team.

The Breakers leadership team is accessible for feedback and takes action. They care a great deal about their employees!

They promote fairness, kindness, and a culture of respect for all.

They listen to our feedback and take action on the things they can control in a fair and equitable manner.

Commuicatin, organized , consistency ,

Benefits offered to team members

Discounts; however during periods where discounts are not offered, enjoying and sharing our property with friends and family would a value add even it full retail pricing.

My compensation package is fair.

The benefits provide multiple opportunities of financial stability and overall quality of life improvement.

It continues to be enhanced

The clientele The Breakers brings in isn't the average clientele. Dealing with premium guest with all there premium request should allow staff to get paid more. Higher pay is needed to compensate for what we deal with.

Not so much undervalued but struggling to keep up with the continuous rise in cost of living in South Florida.

For all the work and responsibility we have as team members in our department, our pay is not what it should be. We deal with a lot of stress, high revenue guests and a lot of day to day responsibilities regarding the guest stay and the pay does not reflect

We see what our guests are paying for room rates, food, etc. and how much it has grown over the years. While we receive generous raises, it does not compete with rising inflation and cost of living in Florida. Post Covid, we have significantly less benefits for the team members.

Because compensation its better in others places

We help each other as a team!

Our team is made up of amazing people with multiple skill sets, strengths, and team building moments. Our team is teachable, adaptable, quick to listen and learn, and professional.

Our team brings a variety of skill sets that allows us to be dynamic and balance each other out.

Fun loving, respectful, and always willing to help when needed.

They understand our business demands and challenges of the role allowing us to relate. They genuinely care about each other.

Team work team work team work

The most positive aspect of our company’s culture and environment is our strong commitment to teamwork, support, and personal growth. We prioritize open communication, continuous learning, and a collaborative atmosphere

Everyone feels like a family!

The culture of the company inspires me to grow both personally and professionally.

Utmost respect for each individual.

Working with my colleagues and our guests.

Our team makes each day better!

I genuinely enjoy getting to have face to face interactions with the guests. I love getting to help people.

Building lasting relationships with loyal guests.

Interacting with the people there (both guests and team members)

Positive feedback regarding our teams and seeing their continued success.