The Cheesecake Factory Employee Reviews
Out of 990 The Cheesecake Factory employee reviews, 75% were positive. The remaining 25% were constructive reviews with the goal of helping The Cheesecake Factory improve their work culture. The IT team, with 94% positive reviews, reports the best experience at The Cheesecake Factory compared to all other departments at the company. The Customer Support team offered the most constructive feedback, with 37% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
Posted 21 days ago
What do you like best about the leadership team?
Very Professional, Passion, Friendly and Knowledgeable
Looking to find new ways to enhance and grow within the the company to develop new skills to broaden a trademark to broaden a trademark
Keep you on your toes and learning new communication skills and ability to work under pressure and the able to get the job done take the initiative to be enthusiastic and motivated to complete every task in the timing manner it's never get up and stay focused and be willing to learn more
Real leaders who pave the way clearly for the next generation. They truly invest in their employees and in turn the employees invest into the e business as well.
Great managment team! They make me enjoy my work while staying professional.
What does the leadership team need to get better at?
They avoid hourly employees altogether
Being an actual leader because there are none
They need to focus inthe kitchen! And take came of employers
Everything. Communication is the main thing
Be respectful, be responsible and knows how to handle their people especially worh their problems at work.
What is the best part about your compensation package?
It has a great 401k and it treats you in that treat you like family the company overall
It has a great 401k
401k is very helpful for the future
Have great equal employment opportunities
Offers Great equal employment opportunities
Why do you feel undervalued and what would make you feel better about your compensation?
Reformatting of scope pf wrols and worksplit, as well as all relevant processess.
Because my peers get more money at other companies. Cheesecake doesn't pay much. The other side of the coin is that I absolutely love what I do and the company.
Full time with benefits and stock options
My compensation is fine the problem is always having to come into an unhealthy work environment
I am never late to work. When I arrive early, I do work that is not assigned to me while off the clock to help out. During the shift, I help out my fellow employees as well as picking up the slack of other jobs that need to be done. Tip out should be based on tips earned, not employee sales.
What are some of the best things about your team?
Willing to get along socialize and adapt to new environments and socializing with people and is there an error that help you on your correction and how to develop new skills on cooking and also all the communication
They wouldn't let you slack or cut corners they want you to grow and accelerate and have new ideas
Make work doesn't feel like work. Amazing people with good vibes
They work hard and fast
They have a commitment to work hard and serve the public
What do your coworkers need to improve and how could you work together better?
They need to focus on being helpful to others when in need instead of just doing their job fast and sloppy, and not caring about our fellow coworkers
Work ethic cause its horrible
Adherence to standards. Overall Continuity. I feel like nobody cares what comes out of the kitchen, as long as labor is met.
They need to fix their attitude
Working and not disappearing in the middle of shift
What is most positive about the culture and environment at your company?
Fantastic people willing to help you learn new skills teaching things that can enhance your worth ethics so respect and take time and patient to help you
The managers are very good compared to everywhere else i worked.
Everybody is friendly and kind
They're really diversified business company
The support from our teammates.
What needs to change to make the company culture better?
The managers. We meed a whole new manager system.
Managers are unprofessional and disrespectful.
Better management and employees that works and treat all equal.
If management leads by example maybe staff will actually do more with some sense of urgency.
Better managnent (as in their attitude, respect towards staff, fairness, discrete, mannerisms, and disputing favoritism)
What did you like most about the interview process?
I felt like i belong there
They were fair and honest up front with you and was willing to help you grow
It was good that I had to experience already from working at the company before that I'm very familiar overall with the company
The 1on1 aspect and how flexible the schedule is
It was simple and easy
What would you improve about your company's interview process?
Actually interview an vet potential candidates properly. My store is literally taking anyone off the street. And putting the in a chef coat.
The interviewer needs to treat everybody equally
to develop peoples attitude specially managers
Review from Sales Dept
Not Peer pressure on to us
Not do everything through computers some ppl aren't tech savvy or don't have knowledge
What makes you most happy at work?
Having the opportunity to expand you as a person into meet and greet new people and socialize well
They're comfortable with my peers around able to socialize and have developing conversations that can enhance my work ethics and learn new skills as I go
The relationships i build with the people i work with.
Working together as a team
Working together as a team
What's going wrong and how can it be improved?
Lack of care in the restaraunt very few people actually working and leaving others to do all the work
The current managing staff is just downright disrespectful. New managers should come in
Managers don't care and they are showing favoritism.
Poor training bad very bad attitude lack of respect for customer
Management is overworked & have lack of passion. They let us know how fed up they are to the point where asking them for assistance has become a burden. Bus boys are NOT team players whatsoever! Management needs to promote team work & hold staff responsible. Favorites are definitely played here!
Review from Operations Dept
What do you like best about your company?
The food and atmosphere that it is in
Review from Customer Success Dept
the fast paced environment and employees
The name recognition it brings when you work there
Fresh food, good people ,good benefits, nice management
Review from Sales Dept
The culture and how thing ate set up
Review from Product Dept
What would you most like to see improved at your company?
Better equipment and more workers
Review from Customer Success Dept
The pay need to be improved
management would be my top priority
Nothing everything seems to work the way it is
Hours, wage pay, bonuses, maternity leave program
Review from Sales Dept