Thumbtack Culture | Comparably
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Thumbtack Claimed Company
At Thumbtack, we help people care for their home from top to bottom, whether it’s a minor repair or a major remodel. Through the Thumbtack app, people can effortlessly manage their homes — confidently knowing what to do, when to do it and who to hire. We don't just connect millions of customers to the right pros for their projects. We empower people across the country to fix, maintain and improve their most valuable asset. read more
EMPLOYEE
PARTICIPANTS
54
TOTAL
RATINGS
591

Thumbtack Company Culture

Thumbtack Culture

This score is derived from employee ratings & reviews
Choice Employer
A+
4.7/5

Top Rated Culture Dimensions

Thumbtack CEO

Top 5%Top 5% of Similar Size Companies on Comparably
Marco Zappacosta Thumbtack's CEO
Marco Zappacosta
89 /100

Diversity at Thumbtack

Top 5%Top 5% of Similar Size Companies on Comparably
A+

Diverse employees at Thumbtack have rated Perks And Benefits, Team, and Executive Team as the highest categories they have scored

Women at Thumbtack

Top 10%Top 10% of Similar Size Companies on Comparably
A

Women at Thumbtack have rated Meetings, Perks And Benefits, and Team as the highest categories they have scored

Thumbtack eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 5%Top 5% of Similar Size Companies on Comparably

Recommend to a Friend?

63

Thumbtack employees are 63% more likely to recommend Thumbtack as a great place to work

73%Promoters
17%Passives
10%Detractors

Working at Thumbtack

Working at Thumbtack is rated highly by 54 employees, across various culture dimensions. Thumbtack employees are most satisfied about CEO Rating, Compensation, and Environment categories, putting Thumbtack’s culture in the Top 5% compared to similar sized companies on Comparably and in the Top 10% compared to other companies in San Francisco. See below in detail how working at Thumbtack was rated by employees.

Overall Company Culture at Thumbtack

A+

Overall Company Culture at Thumbtack is rated A+

Last updated 3 days ago

Top
5%

Thumbtack ranks in the Top 5% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 54 Employees

View Results
0
20
40
60
80
100
Engineering
88
Engineering88
Sales
81
Sales81

Thumbtack Employee Reviews

Out of 61 Thumbtack employee reviews, 96% were positive. The remaining 4% were constructive reviews with the goal of helping Thumbtack improve their work culture.

96%
4%
Positive Reviews96%
Constructive Feedback4%

Positive Reviews From Thumbtack Employees

  • What makes you most happy at work?
    making a difference of the market place
    Posted 17 days ago
  • What is most positive about the culture and environment at your company?
    the people i get to work with every day
    Posted 17 days ago
  • What are some of the best things about your team?
    the people, the hunger and market oppertunity
    Posted 17 days ago

Constructive Feedback From Thumbtack Employees

  • What would you most like to see improved at your company?
    more innovative product launches and faster product launches
  • What would you most like to see improved at your company?
    lots of things to build in the product. need to move faster

Thumbtack Company Information

Thumbtack Company Overview

At Thumbtack, we help people care for their home from top to bottom, whether it’s a minor repair or a major remodel. Through the Thumbtack app, people can effortlessly manage their homes — confidently knowing what to do, when to do it and who to hire. We don't just connect millions of customers to the right pros for their projects. We empower people across the country to fix, maintain and improve their most valuable asset.

Thumbtack was founded in 2008 and its current CEO is Marco Zappacosta. Since its inception 18 years ago, Thumbtack has grown to 1200 employees.

Thumbtack Mission, Vision & Values

Thumbtack Mission Statement

To help everyone do life's work with joy and purpose.

Thumbtack Values

  • Lead With Why
  • Make It Count
  • Own It
  • Choose Teamwork
  • Say What You Mean
Headquarter415 Natoma St
San Francisco, CA 94103
United States of America
Websitethumbtack.com
Founding Date2008
Telnot applicable
Company StatusPrivate
Jobscareers.thumbtack.com/
Social Sites

Thumbtack Competitors

Thumbtack competitors include Houzz, Ticketmaster, TaskRabbit, and Angi. Thumbtack ranks 1st in Overall Culture Score on Comparably vs its competitors. See below how Thumbtack compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Thumbtack's Logo
    Thumbtack
    4.7/5
  2. #2
    Houzz's Logo
    Houzz
    4.2/5
  3. #3
    Ticketmaster's Logo
    Ticketmaster
    3.8/5
  4. #4
    TaskRabbit's Logo
    TaskRabbit
    2.8/5
  5. #5
    Angi's Logo
    Angi
    2.4/5
  • Hear from Blake about working at Thumbtack
  • Hear from Anjali about working at Thumbtack
  • Hear from Rachel about working at Thumbtack
  • How Thumbtack is embracing virtual work

Thumbtack Employees

Thumbtack has 1200 employees. 54 employees at Thumbtack have reviewed Thumbtack across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 3 days ago.

Overall, the 54 Thumbtack employees give their leadership a grade of A+, or Top 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Thumbtack are extremely happy with their total compensation at Thumbtack, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Thumbtack are extremely happy with their team. 54 Participants grade the quality of their coworkers an A+. The majority believe the meetings at Thumbtack are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Thumbtack believe the environment at Thumbtack is positive. Most Participants believe the pace of work at Thumbtack is comfortably fast. About 71% of the employees at Thumbtack work 8 hours or less.

Overall, the employees at Thumbtack are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
Thumbtack employees generally work 8.5 hrs a day
Work Hours
A Day in the Life
Employees at Thumbtack report the work pace is comfortably fast
Work Pace
A Day in the Life
100% of Thumbtack employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Thumbtack employees most often take unlimited paid vacation and sick days each year
Perks & Benefits
A Day in the Life
100% of Thumbtack employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Thumbtack employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
92% of Thumbtack employees call their work environment positive
Environment

Joining Thumbtack - Employee Onboarding

The prevailing opinion from employees about joining Thumbtack is that the company was unprepared on their first day. Thumbtack employees concluded that their overall onboarding experience was negative. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Thumbtack KPIs and OKRs

Employees’ understanding of Thumbtack's KPIs and OKRs is essential for its success. Out of 3 Thumbtack employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 3 have said yes.

AnswerPercent
Yes100%
No0%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No100%
Are the KPIs/OKRs for your department clear?

Thumbtack Salaries

How much does Thumbtack pay?

How much do people at Thumbtack get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Thumbtack is $133,195, or $64 per hour, while the estimated median salary is $136,380, or $65 per hour.

At Thumbtack, the highest paid job is a Director of Engineering at $237,827 annually and the lowest is a CS Rep at $53,553 annually. Average Thumbtack salaries by department include: Finance at $104,581, Business Development at $104,763, IT at $116,978, and Operations at $116,042. Half of Thumbtack salaries are above $136,380.

28 employees at Thumbtack rank their Compensation in the Top 5% of similar sized companies in the US (based on 85 ratings) while 25 employees at Thumbtack rank their Perks And Benefits in the Top 5% of similar sized companies in the US (based on 30 ratings).

Salaries contributed from Thumbtack employees include job titles like Lead Engineer, Engineering Manager, Data Scientist, and Senior Developer. Comparably data has a total of 17 salary records from Thumbtack employees.

Last updated 17 days ago.

1st Percentile
$79k
$79k1st Percentile
17th Percentile
$108k
$108k17th Percentile
33rd Percentile
$136k
$136k33rd Percentile
50th Percentile
$182k
$182k50th Percentile
67th Percentile
$225k
$225k67th Percentile
83rd Percentile
$270k
$270k83rd Percentile
100th Percentile
$276k
$276k100th Percentile
$133,195*
Average Compensation
$136,380*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Thumbtack Salaries by City

Thumbtack Salaries by Department

Explore Thumbtack Salaries

Diversity & Inclusion at Thumbtack

Diverse employees at Thumbtack score the company 87/100 across various culture categories, placing Thumbtack in the Top 5% of companies on Comparably with 1,001-5,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Thumbtack across various culture dimensions.

Feel at home here. It takes care to make a place feel like home. From our employee resource groups to our “Courageous Conversations” speaker series, it’s all part of our ongoing commitment to make Thumbtack a home for community and belonging.

Ranked Culture the Highest

Women 86/100
Tenure - 2 to 5 Years
Men 88/100
Department - Engineering
Diverse Employees N/A/100

Ranked Culture the Lowest

Women N/A/100
Men 68/100
Tenure - 2 to 5 Years
Diverse Employees N/A/100

Thumbtack Perks & Benefits

As a new hire, you’ll receive a one-time $650 USD home office stipend to set you up for success. We also offer a $1,400 USD/year remote work stipend to support career development, physical and emotional wellness, and caregiving. Amplify your growth with professional coaching from BetterUp and personalized mental health resources from Modern Health and Therify. We also offer full-time employees up to four weeks of fully-paid, job-protected leave within a designated 12-month period to be used for either family caregiver or military family leave or some combination of both. We provide up to five days of fully-paid time off for bereavement leave due to the loss of a loved one, including for pregnancy loss or miscarriage.

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance
  • Gym Membership / Reimbursement

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • Employee Stock Purchase Plan

Office Perks

  • Company Social Outings
  • Legal Assistance
  • Work From Home Policy

Thumbtack PTO

Thumbtack's PTO and Vacation policy typically gives unlimited days off a year. Paid Time Off is Thumbtack's most important benefit besides Healthcare when ranked by employees, with 50% of employees saying it is the most important benefit. Thumbtack's benefits and PTO Package averages to represent a $2500+ cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy50%
Office Meals50%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo67%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo33%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Thumbtack Careers

Thumbtack Jobs

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H1B Visa

In 2019, Thumbtack applied for 40 H1B visas. Of the work permits applied for, 57% were approved.

Work Permit Application Outcome

Thumbtack has a total of 1200 employees

40
Total Applied
  • 57% Granted (23 out of 40)
  • 0% Denied ( out of 40)
  • 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 40)
  • 43% Certified-Withdrawn Application was approved but later withdrawn by employer (17 out of 40)

This data was calculated using publicly sourced data from OFLC Performance Data

Let Thumbtack Know You Want To Work There

Overview of Candidates Interested in Thumbtack on Comparably

Candidates By Department

All Industries
33%
Marketing
30%
Engineering
15%
Design
13%
Operations
4%
Other
6%

Candidates By Location

San Francisco
63%
Seattle
6%
Emeryville
2%
Los Angeles
2%
Albany
2%
Other
26%

Frequently Asked Questions regarding Thumbtack

What is Thumbtack address?

Thumbtack location is at 415 Natoma St

Who is the CEO of Thumbtack?

Thumbtack CEO is Marco Zappacosta, their score by employees is 89

What is Thumbtack eNPS?

The eNPS for Thumbtack is 63

What is the salary for Copywriter in Thumbtack?

Copywriter average salary in the US is 75k

What are the salaries in the Sales in Thumbtack?

The average salaries for Sales in Thumbtack is 163k

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