Tilly's Culture | Comparably
Tilly's is a leading specialty retailer in the action sports industry selling clothing, shoes, and accessories. read more
EMPLOYEE
PARTICIPANTS
379
TOTAL
RATINGS
2532

Tilly's Company Culture

Tilly's Culture

This score is derived from employee ratings & reviews
2.9/5
Tilly's' Overall Culture is rated C-

Top Rated Culture Dimensions

Tilly's CEO

Bottom 35%Bottom 35% of Similar Size Companies on Comparably
Edmond Thomas Tilly's' CEO
Edmond Thomas
63 /100

Diversity at Tilly's

Top 35%Top 35% of Similar Size Companies on Comparably
B

Diverse employees at Tilly's have rated Team, Environment, and Executive Team as the highest categories they have scored

Women at Tilly's

Top 50%Top 50% of Similar Size Companies on Comparably
C+

Women at Tilly's have rated Office Culture, Team, and Executive Team as the highest categories they have scored

Tilly's eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 35%Bottom 35% of Similar Size Companies on Comparably

Recommend to a Friend?

-24

Tilly's employees are -24% more likely to recommend Tilly's as a great place to work

29%Promoters
18%Passives
53%Detractors

Working at Tilly's

Working at Tilly's is rated below average by 379 employees, across various culture dimensions. Tilly's employees rate Environment highest among all categories, and think that Professional Development and Compensation have the most room for improvement, putting Tilly's’s culture in the Bottom 30% compared to similar sized companies on Comparably and in the Bottom 25% compared to other companies in Los Angeles. See below in detail how working at Tilly's was rated by employees.

Overall Company Culture at Tilly's

C-

Overall Company Culture at Tilly's is rated C-

Last updated 9 days ago

Bottom
30%

Tilly's ranks in the Bottom 30% of other companies on Comparably with 5,001-10,000 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 379 Employees

View Results
0
20
40
60
80
100
Sales
57
Sales57

Tilly's Employee Reviews

Out of 182 Tilly's employee reviews, 69% were positive. The remaining 31% were constructive reviews with the goal of helping Tilly's improve their work culture.

69%
31%
Positive Reviews69%
Constructive Feedback31%

Positive Reviews From Tilly's Employees

  • What did you like most about the interview process?
    When I was interviewed, the SM was super sweet and we got along super well. The questions were easy and I was sure I landed the job. I cannot speak for the new employees, but based on the fact that at least 15 new people have been hired, the interview was probably quite simple.
    Posted 11 days ago
  • What did you like most about the interview process?
    I did like my manager but then she lied and ddint give me hours and gave my position to someone else
  • What are some of the best things about your team?
    I only look forward to going to work because of my coworkers, some of them are my best friends. I think the store manager is hiring too many people from her old job at PacSun who barely do work and even promoted one as an AM. However, many of them are genuinely kind people who care about the job.
    Posted 11 days ago

Constructive Feedback From Tilly's Employees

  • What's going wrong and how can it be improved?
    People aren't receiving proper training from management which could be why the store tends to appear messy occasionally. Only some associates know how to keep the store nice yet they are the ones barely being scheduled. Customers could see this and possibly look down on our store, which I understand
    Posted 11 days ago
  • What needs to change to make the company culture better?
    There is way too much drama. The store manager talks about everyone in a negative light in front of new associates, which fires up many of the people she talks about. She once called me entitled because I kept asking her for more hours. We should get better at confronting coworkers face to face.
    Posted 11 days ago
  • What does the leadership team need to get better at?
    The leadership team needs to get a grip on reality. Nobody can simply rely on call outs from other people, they need a schedule so they can work their lives around work. Unfortunately working 0-1 days a week cannot help me afford insurance, gas, and food bills. Our store manager and DM don't get it.
    Posted 11 days ago

Tilly's Company Information

Tilly's Company Overview

Tilly's is a leading specialty retailer in the action sports industry selling clothing, shoes, and accessories.

Tilly's was founded in 1982 and its current CEO is Edmond Thomas. Since its inception 44 years ago, Tilly's has grown to 1400 employees.

Tilly's Mission, Vision & Values

Tilly's Mission & Values

Tillys is a leading specialty retailer of casual apparel, footwear and accessories for young men, young women, boys and girls with an extensive assortment of iconic global, emerging, and proprietary brands rooted in an active and social lifestyle.

HeadquarterIrvine, CA 92618
United States of America
Websitewww.tillys.com/intl/default.aspx/?intl=1
Founding Date1982
Tel+1 949-609-5599
Company StatusPublic
StockTLYS

Tilly's Competitors

Tilly's competitors include Vans, Zumiez, Zappos, and Tailored Brands. Tilly's ranks 4th in Overall Culture Score on Comparably vs its competitors. See below how Tilly's compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Vans' Logo
    Vans
    4.1/5
  2. #2
    Zumiez's Logo
    Zumiez
    3.3/5
  3. #3
    Zappos' Logo
    Zappos
    2.9/5
  4. #4
    Tilly's' Logo
    Tilly's
    2.9/5
  5. #5
    Tailored Brands' Logo
    Tailored Brands
    2.8/5
  • Culture Video

Tilly's Employees

Tilly's has 1400 employees. 379 employees at Tilly's have reviewed Tilly's across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 9 days ago.

Overall, the 379 Tilly's employees give their leadership a grade of C-, or Bottom 30% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Tilly's are mostly dissatisfied with their total compensation at Tilly's, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Tilly's are generally satisfied with their team. 379 Participants grade the quality of their coworkers a C. Half of them believe the meetings at Tilly's are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Tilly's believe the environment at Tilly's is positive. Most Participants believe the pace of work at Tilly's is comfortably fast. About 80% of the employees at Tilly's work 8 hours or less, while 3% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Tilly's are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
Tilly's employees generally work 8.0 hrs a day
Work Hours
A Day in the Life
Employees at Tilly's report the work pace is comfortably fast
Work Pace
A Day in the Life
74% of Tilly's employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Tilly's employees most often take 0-10 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
33% of Tilly's employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Tilly's employees never get valuable feedback on how to improve at work
Feedback
A Day in the Life
59% of Tilly's employees call their work environment positive
Environment

Joining Tilly's - Employee Onboarding

The prevailing opinion from Comparably users in Los Angeles about their company is that it was very prepared on their first day. Los Angeles employees concluded that their overall onboarding experience was positive. 74% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Tilly's KPIs and OKRs

Employees’ understanding of Tilly's' KPIs and OKRs is essential for its success. Out of 2 Tilly's employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.

AnswerPercent
Yes50%
No50%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No100%
Are the KPIs/OKRs for your department clear?

Tilly's CEO & Leadership

Tilly's CEO - Edmond Thomas

Edmond Thomas Tilly's' CEO
63 /100

Edmond’s approval rate is lower compared to CEOs at similar sized companies, putting Edmond in the Bottom 35% of all CEOs of similar-sized companies on Comparably, and in the Bottom 30% compared to CEOs of all other companies in Los Angeles. Edmond Thomas’s employees rank Tilly's in the Top 30% for Environment, in the Bottom 45% for Team, and in the Bottom 40% for Executive Team. Thomas is generally unpopular with Tilly's employees, but ranks especially low with employees identified with Other ethnicities, and by Male employees and employees in the Sales department. However, employees with Over 10 Years experience have a slightly more favorable view of the CEO. When compared to Tilly's’s competitors, Edmond Thomas ranks below both Zumiez CEO Rick Brooks and Vans CEO Doug Palladini.

Tilly's Leadership

The Tilly's Executive Team is rated a “C” and led by CEO Edmond Thomas, Chief Digital Officer Jon Kubo, and Co-Founder, Executive Chairman and Chief Strategy Officer Hezy Shaked

  • Edmond Thomas  CEO / President

    Edmond Thomas CEO / President

    Edmond Thomas serves as the CEO / President of Tilly's.

  • Jon Kubo Chief Digital Officer

    Mr. Jon C. Kubo has been the Chief Digital Officer at Tilly's, Inc. since August 15, 2016. Mr. Kubo oversees e-commerce... read more

  • Hezy Shaked Co-Founder, Executive Chairman and Chief Strategy Officer

    Mr. Hezy Shaked co-founded the Tilly's concept in 1982 and Co-founded Tilly's, Inc (Known as World Of Jeans & Tops) in... read more

  • Debbie Anker-Morris Chief Merchandising Officer

    Ms. Debbie Anker-Morris has been the Chief Merchandising Officer at Tilly's, Inc. since April 2015. Ms. Anker-Morris... read more

  • Michael Henry Chief Financial Officer and Vice President

    Mr. Michael L. Henry, also known as Mike, has been Chief Financial Officer and Vice President of Tilly's, Inc. since May... read more

  • Carolyn McNamara VP

    Carolyn McNamara serves as the VP for Tilly's. Carolyn started at Tilly's in December of . Carolyn is based in the... read more

  • Michael Ermini Divisional VP - Merchandise Planning

    Michael Ermini serves as the Divisional VP - Merchandise Planning for Tillys. Michael started at Tillys in March of... read more

  • Jeff Sinkey VP of Real Estate

    Jeff Sinkey serves as the VP of Real Estate for Tilly's. Jeff started at Tilly's in October of 2012. Jeff is based in... read more

  • Christina Campbell VP Controller

    Christina Campbell serves as the VP Controller for Tillys. Christina started at Tillys in December of . Christina is... read more

Tilly's Salaries

How much does Tilly's pay?

How much do people at Tilly's get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Tilly's is $113,656, or $54 per hour, while the estimated median salary is $106,900, or $51 per hour.

At Tilly's, the highest paid job is a Director of Product at $192,979 annually and the lowest is a CS Rep at $49,081 annually. Average Tilly's salaries by department include: HR at $164,014, Operations at $85,305, Business Development at $105,519, and IT at $107,220. Half of Tilly's salaries are above $106,900.

123 employees at Tilly's rank their Compensation in the Bottom 15% of similar sized companies in the US (based on 363 ratings) while 113 employees at Tilly's rank their Perks And Benefits in the Bottom 15% of similar sized companies in the US (based on 114 ratings).

Last updated 10 days ago.

1st Percentile
$68k
$68k1st Percentile
17th Percentile
$86k
$86k17th Percentile
33rd Percentile
$106k
$106k33rd Percentile
50th Percentile
$154k
$154k50th Percentile
67th Percentile
$193k
$193k67th Percentile
83rd Percentile
$245k
$245k83rd Percentile
100th Percentile
$256k
$256k100th Percentile
$113,656*
Average Compensation
$106,900*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Tilly's Salaries by Department

Explore Tilly's Salaries

Diversity & Inclusion at Tilly's

Diverse employees at Tilly's score the company 70/100 across various culture categories, placing Tilly's in the Top 35% of companies on Comparably with 5,001-10,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Tilly's across various culture dimensions.

Ranked Culture the Highest

Women 61/100
Department - Sales
Men 49/100
Department - Sales
Diverse Employees 72/100
Department - Sales

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Tilly's Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays

Financial Benefits

  • 401K / Retirement Plan
  • Employee Stock Purchase Plan

Tilly's PTO

Tilly's' PTO and Vacation policy typically gives 0-10 days off a year. Tilly's' benefits and PTO Package averages to represent a less than $500 cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No100%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo50%
$500 -$1000/mo0%
Less than $500/mo50%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Tilly's Careers

Tilly's Jobs

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Let Tilly's Know You Want To Work There

Overview of Candidates Interested in Tilly's on Comparably

Candidates By Department

Sales
57%
IT
14%
All Industries
14%
Design
14%

Candidates By Location

Los Angeles
43%
Clearfield
14%
Morgantown
14%
Aurora
14%
Hermosa Beach
14%

Frequently Asked Questions regarding Tilly's

Who is the CEO of Tilly's?

Tilly's CEO is Edmond Thomas, their score by employees is 63

What is Tilly's eNPS?

The eNPS for Tilly's is -24

What is Tilly's revenue?

Tilly's revenue is $569M

What is the salary for Lead Engineer in Tilly's?

Lead Engineer average salary in the US is 158k

What are the salaries in the Operations in Tilly's?

The average salaries for Operations in Tilly's is 85k

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