TP Employee Reviews
Out of 85247 TP employee reviews, 96% were positive. The remaining 4% were constructive reviews with the goal of helping TP improve their work culture. The Customer Support team, with 98% positive reviews, reports the best experience at TP compared to all other departments at the company. The Admin team offered the most constructive feedback, with 12% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
Review from Operations Dept · Posted 19 hours ago
Review from Operations Dept · Posted 2 days ago
Review from Finance Dept · Posted 3 days ago
Review from Operations Dept · Posted 3 days ago
Review from Customer Success Dept · Posted 3 days ago
What do you like best about the leadership team?
Leadership in TP is supportive
Review from Operations Dept · Posted 19 hours ago
I just started working in TP
Review from Operations Dept · Posted 2 days ago
No further feedback from me
Review from Finance Dept · Posted 3 days ago
I like how they handle things as much as they can.
Review from Operations Dept · Posted 3 days ago
It is okay so far.
Review from Customer Success Dept · Posted 3 days ago
What does the leadership team need to get better at?
To retain you posistion as a non-voice account agent
Review from Customer Support Dept · Posted 18 days ago
Acknowledging everyday efforts, not just callouts.
Review from Operations Dept
Manager should not pass their task to us same as with supervisors. Managers manager should not toleratetheir behavior when it comes to deliverables, attendance, etc. Avoid blaming subordinates for uncleared task and insturctions when in the first place there's no clear communication and instructions
Review from Customer Success Dept
Deeper understanding on what the employees actually needs?
Review from HR Dept
En diferentes procesos y manejos asi como en la comunicaci
Review from HR Dept
What is the best part about your compensation package?
The Salary and HMO benefits
Review from Operations Dept · Posted 19 hours ago
Salary package and the allowances
Review from Operations Dept · Posted 2 days ago
No further feedback from me.
Review from Finance Dept · Posted 3 days ago
HMO, Night Differential I think this is good for everyone even like me with no bpo experience
Review from Operations Dept · Posted 3 days ago
The allowance I think so
Review from Customer Success Dept · Posted 3 days ago
Why do you feel undervalued and what would make you feel better about your compensation?
Because I have 6 years of experience a 1year rxp of being OPS/TL
Review from Customer Support Dept · Posted 3 days ago
We're being paid under the minimum wage
Review from Product Dept · Posted 6 days ago
I'll keep it on myself for the meantime
Review from Customer Support Dept · Posted 6 days ago
add more perks more mpr
Review from Customer Support Dept · Posted 6 days ago
We are not receiving commissions based on the current exchnage of dollars
Review from Operations Dept · Posted 11 days ago
What are some of the best things about your team?
The best things are Cooperation and Teamwork
Review from Operations Dept · Posted 19 hours ago
Engagement, fun to work with
Review from Operations Dept · Posted 2 days ago
No further feedback from me.
Review from Finance Dept · Posted 3 days ago
I like how my team being helpful and I am glad for that.
Review from Operations Dept · Posted 3 days ago
Cooperative and engagement is there.
Review from Customer Success Dept · Posted 3 days ago
What do your coworkers need to improve and how could you work together better?
They need to be considerate
Review from Finance Dept
ALL GOODS ALL GOODS ALL GOODS ALL GOODS ALL GOODS ALL GOODS ALL GOODS
Review from Customer Success Dept
a good salary increase would definitely make me and my coworkers improve a lot and make us work together better.
Review from IT Dept
I'm neutral regarding this matter.
Review from IT Dept
no existe motivacion dentro del area
Review from HR Dept
What is most positive about the culture and environment at your company?
TP is supportive of all their employees
Review from Operations Dept · Posted 19 hours ago
Salary package and allowances benefits
Review from Operations Dept · Posted 2 days ago
No further feedback from me.
Review from Finance Dept · Posted 3 days ago
The management of the company and their policy about how they can you as a person
Review from Operations Dept · Posted 3 days ago
I will try to see
Review from Customer Success Dept · Posted 3 days ago
What needs to change to make the company culture better?
Hire better people (not part timers) so that they will work better and stay forever
Review from Operations Dept
Entender que todos los colaboradores, sin importar el cargo, son personas
Review from HR Dept
Provide more nap rooms and pantry
Review from Finance Dept
I dont know, Im not yet tenured so I cant say it yet
Review from Customer Support Dept
More engagement and incentives to make employees motivated.
Review from Operations Dept
What did you like most about the interview process?
It was relaxed and conversational
Review from HR Dept · See TP's Response
the account validation process and the mock call
That it was transparent and had the chance to understand my future work
Review from Operations Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of TP yet.
Be the first to contribute a review.
What makes you most happy at work?
Happy because of the supponortive environment
Review from Operations Dept · Posted 19 hours ago
Salary package and allowances and benefits
Review from Operations Dept · Posted 2 days ago
No further feedback from me.
Review from Finance Dept · Posted 3 days ago
I like the workplace and my teammates and also the management in the training
Review from Operations Dept · Posted 3 days ago
Good pay and good management
Review from Customer Success Dept · Posted 3 days ago
What's going wrong and how can it be improved?
Bonuses, incentives, salary, events like battle of the bands
Review from Customer Support Dept · Posted 18 days ago
Personal matter. They should put the non voice agents to non voice accounts
Review from Customer Support Dept · Posted 19 days ago
Inconsistent incentive allocation. At times, two Team Leads from our LOB receive incentives, while in other instances, only one is recognized.
Review from Operations Dept
Fair treatment in all lob
Review from Operations Dept
increase in salary and better management and to have a better view on promotion
Review from Customer Success Dept
What do you like best about your company?
peaceful environment. good offers, great people
What would you most like to see improved at your company?
there's no much more to improve. everything is understandable