Tractor Supply Company Employee Reviews
Out of 1321 Tractor Supply Company employee reviews, 67% were positive. The remaining 33% were constructive reviews with the goal of helping Tractor Supply Company improve their work culture. The Customer Support team, with 83% positive reviews, reports the best experience at Tractor Supply Company compared to all other departments at the company. The Sales team offered the most constructive feedback, with 37% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
For the most part work fairly
There are some questions about performance and evaluations, that I have.
They are legendary in their customer service skills
Review from Customer Success Dept
Training for managers is top notch. But for individuals working there the train is not so good.
Our receiver, manager and ASM work together very well to get things done.
What does the leadership team need to get better at?
Listen to the concerns about your employees. We are losing good team members and our concerns are going unheard. Our ASM has been beat down and is on the verge of losing his job over NOTHING other than then fact that the SM does not like him and the DM ignores ALL concerns.
Schedule is the biggest issue. Lack of workers.
Hiring Managers and hold them accountable
Thinking only of themselves constantly.
Managing, doing the job and more employees
What is the best part about your compensation package?
Money and all my friends.
Posted 24 days ago
it is a good company to work for PTO is good
Comparable to other companies in the area
Dental and vision are the best
I like that they offer dental for part time employees
Why do you feel undervalued and what would make you feel better about your compensation?
Improve compensation to be at least comparable to fast food restaurants. If the CEO can profit $11 million/yr, then obviously the stores are not hurting. Allow your employees to make a fair wage and work the full time hours they deserve/
I applied for a certain position and got hired on pretense of being promoted and have yet to be
Review from Customer Success Dept
I make far less money than other cashiers at other nearby retail stores. I secure more credit cards, Neighbors club, and Power Plus plans than anyone in my store. I would feel better making a dollar more per hour.
Fair hours and pay based on knowledge and experience.
Review from Sales Dept
We are not paid comparably to local job market. Turnover is high because of that.
What are some of the best things about your team?
Friendly on time nice good
We all get along and there's no drama
When everyone is working hard snd helping out when needed
Some are like family but not all
Our coworkers are the only reason I stay. But as the SM and DM drive them away, there isn't much to keep me (and others here). and as they drive away the ASM, most of us will leave because he is the only one that supports us in this store and cares about the "tractor way".
What do your coworkers need to improve and how could you work together better?
It would help if they actually followed instuction by the managers and cared about helping the store
Their English and their attitudes.
the gm is about as useful as a screen door on a submarine, and the ASM loves to tell everyone else how to do their job but fails to do her own
Actually work and stop hiding in the back room
Found them another job and leave Tractor Supply they would be better off at Walmart
What is most positive about the culture and environment at your company?
they don't judge you at all
Everything from start of shift to end of shift thats always pleasant and great co workers
Work hard have fun make money
The family first and togetherness we have each other's backs and we work as one unit. Greeting every customer as they come in with a full body hello we care about our customers and what they are going through and it shows in every interaction we have
Review from Customer Success Dept
Happy customers that love to talk about their pets. Also, farmers that depend on us for supplies.
What needs to change to make the company culture better?
Again, raise employee morale. Giving games out based on our work is tone deaf corporate. This past Christmas, the only gift received was a corporate Christmas card, all while managers are getting yearly bonuses.
I was discriminated against by the assistant managers
Review from Customer Support Dept
The district manager michelle erickson should be what changes for the company to get any better. The way she treats her managers and staff is unexeptable. She will yell/put down the employees at the service desk where everyone can see and hear just to embarrass you
Review from Sales Dept
Don't think it can be rectified
Listen to your employees concerns. Dont just dismiss them because someone above them tells you to.
What did you like most about the interview process?
The manager was nice and informative
all they did was ask if i could read so i got the job
Good ask some good questions
Was greeted at door by manger and had both interviews on same day
Review from Customer Success Dept
The manager had a sense of humor.
What would you improve about your company's interview process?
yes i would make it better becuse I thought I sharted my pants when I was talking AND she heard it
The interview is fine itself it's just the people you work with and they don't really do background checks right there's no company handbook that you're haven't given and your started off and have to do a whole bunch of computer work but I really get as much training in person
Review from Operations Dept
Get a new Personnel team to do the hiring
Ask questions to test responses to hard questions and not small talk
Ask more questions, given more information
What makes you most happy at work?
Interacting and helping people everyday
Posted 24 days ago
Customers are what makes me happy
Team i have when we get things done
Helping customers while feeling like I accomplished something every day
Review from Customer Success Dept
All of my coworkers .
Review from Sales Dept
What's going wrong and how can it be improved?
not enough direction, too much expected
the company needs to start caring about its employees and not how much money they make cause its showing in all employees when they get MAKE US MONEY drilled into their heads EVERY SINGLE DAY and again they don't care if you make the money happily or unhappily
Review from Customer Success Dept
Hold the Manager accountable instead of letting him pass the buck
Getting rid of the things farmers need to bring in decorations. Loosing costumers because we never have what they need.
Management Management Management Management Management
What do you like best about your company?
tHAT WE PROVIDE ALMOST ALL QUALITY PRODUCTS THAT OUR CUSTOMERS NEED
Nothing at all, yep. Ok
Interacting with and helping customers.
What would you most like to see improved at your company?
PROVIDING EQUAL PAY TO EMPLOYEES FROM ALL STORES
I would like to see better more respectful and responsible people on the management team instead of the ones that are there now
Review from Customer Support Dept
DM should be more pro-active in making sure the Manager is living up to her obligations.