Hundreds of software businesses run on the Trilogy Business Platform. For three decades, Trilogy has been known for 3 things: Relentlessly seeking top talent, Innovating new technology, and incubating new businesses. Our technological innovation is spearheaded by a passion for simple customer-facing designs. Our incubation of new businesses ranges from entirely new moon-shot ideas to rearchitecting existing projects for today's modern cloud-based stack. Trilogy is a place where you can be surrounded with great people, be proud of doing great work, and grow your career by leaps and bounds. read more
My colleagues are great. Unfortunately, Trilogy disincentivizes meetings of any sort so I don't really get to talk to them.
What's going wrong and how can it be improved?
Customers know we're failing, hence why they're leaving. The company is shrinking, and we keep misunderstanding what the problems are so we'll never fix them.
What needs to change to make the company culture better?
Overhaul the executive management. EVP's and up need to go and be replaced with business people that understand that the most important asset a company has is it's people.
What is the best part about your compensation package?
There is literally only one thing in this compensation package - the hourly pay - which is ok. Maybe if I lived in a different part of the world it'd be exceptional, but it's *ok* at best given I live in North America.
What does the leadership team need to get better at?
Nobody in our leadership team (above me) cares about people at all. They'd just as soon fire me than tell me I've done a decent job, and people below me have even less support. This company starts the discussion about agents assuming they will be fired, and it's up to their CSM to prove differently.
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