They're nice and helpful, although remote, so it can be hard to catch them in their timezones.
There are no perks or benefits. You get paid a lot, so you're expected to cover everything with the salary, which works fine.
The individual people. Overall the automated systems encourage a competitive attitude through a leaderboard system. Fortunately most people are professional enough to ignore that part of XO.
Just me. The hiring process was far too easy, which means I don't have the skills necessary to succeed and will be fired. I'll be back, but I'll study more first.
OVer the past few weeks, which were starting weeks for me, SLA were shortened to 1 hour, shifts scrambled and turned up to 12 hours each, a new task tracking system introduced, and then everything reverted within 2 weeks, all without considering employees' lives. They need to consider the humans.