True Value Employee Reviews | Comparably
The True Value Company is an American retailer-owned hardware cooperative with over 5,000 independent retail locations worldwide. read more
EMPLOYEE
PARTICIPANTS
138
TOTAL
RATINGS
1308

True Value Employee Reviews

Out of 124 True Value employee reviews, 66% were positive. The remaining 34% were constructive reviews with the goal of helping True Value improve their work culture. The Sales team, with 92% positive reviews, reports the best experience at True Value compared to all other departments at the company. The Product team offered the most constructive feedback, with 67% of that department's reviews constructive in nature.

What do you like best about the leadership team?

Leadership Reviews

My direct supervisor is amazing! Most of the management at my RDC are good people; it's the corporate side of things that made the company go bankrupt.

Worked their way up from the floor

Our leadership doesn't just sit around. They really listen to their teams and help resolve and support their associates.

Open door policy, willingness to listen

Integrity, collaboration, values-driven and respectful

What does the leadership team need to get better at?

Leadership Reviews

go to work and understand the people on the street

Honesty, true connection and concern for employees

Communication or lack there of!

no real executives in this company. snake oil salesmen

Understanding that we are adults

What is the best part about your compensation package?

Compensation Reviews

Company match of 401K could be higher but moeny woes cost the laborers.

My total rewards package is well balanced.

401 match and lots of education

it is very standard. there is no best part.

None that I can think of

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

Too little pay and low 401k match

company is cheap and look to turn employees rather than hire quality.

Reviews and raises should be regular and not bottle necked by one person

Salary is only patt of it, the insurance options are not competative enought, along with the sick and pto time

I got paid almost nothing.

What are some of the best things about your team?

Team Reviews

Long term coworkers with great work ethics

Friendly, sense of humor, hard working

Everyone is friendly with one another and they try to help each other

i do not have a team.

We are really engaged and we help one another. If one person is busy, then the other help out. Its a great team!

What do your coworkers need to improve and how could you work together better?

Team Reviews

Better training and learning opportunities

Meetings go off track regulary, training is hit or miss and many are able to skte by having not learned what they need and just rely on stronger members (supervisors) to get the work done.

What is most positive about the culture and environment at your company?

Environment Reviews

It's been negative for the last 4 or 5 years but has improved since Do It Best acquired the company.

They go overboard on WOKE & DEI measures

Review from Sales Dept

Teamwork amongst all departments in the warehouse

There is no unrealistic expectations and we comfortably get all our tasks completed.

We support each other and look forward to coming back to work

What needs to change to make the company culture better?

Environment Reviews

Get rid of everyone at the top

Review from Product Dept

Better integrity at exec levels

Let people do their job, stop pulling people from tgeir work to attend meetings that bring no value, then push people to meet deadlines after having them in meetings half the day

Stop intimidating your workers and start treating them as if they matter

What did you like most about the interview process?

Interviews Reviews

Very thorough and they explain all aspects of working here.

Review from Sales Dept

Quick and to the point

Our recruiting team are extremely friendly and flexible. They go out of their way to make everyone feel comfortable.

Not much to say about this

There isn't even an interview, they just need warm bodies.

What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of True Value yet.
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What makes you most happy at work?

Outlook Reviews

I enjoy having our work recognized and having managerial and leadership support.

Validation that I am making progress and overall improvements for my company

Helping customers find what they need, and overall connections with customers

when customers praise our service

having a snack break to pass the time and reboost energy

Review from Sales Dept

What's going wrong and how can it be improved?

Outlook Reviews

don't lie and put the weight of the company on the reps back.

Inefficient employees, years of doing things the same way. People with the company for 30 years and don't know basic business knowledge about True Value

No investment in tools, coordinated technology. it's all outdated. Always running after shiny new thing without proper long term dedicated strategy or investment

Management should take volunteers for OT instead of forcing ppl to stay

The owner of the continent is very hard on the employees

What do you like best about your company?

Outlook Reviews

There aren't any Outlook reviews of True Value yet.
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What would you most like to see improved at your company?

Outlook Reviews

There aren't any Outlook reviews of True Value yet.
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