73
out of 100
The True Value Company is an American retailer-owned hardware cooperative with over 5,000 independent retail locations worldwide. read more
True Value Competitors
True Value competitors include The Home Depot, Ace Hardware, Lowe's Home Improvement and IM Hardware. True Value ranks 2nd in Gender Score on Comparably vs its competitors. See below how True Value compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
CEO Rank
4th
eNPS Rank
4th
Gender Rank
2nd
Diversity Rank
3rd
Product Quality
3rd
NPS Rank
4th
Pricing Rank
4th
Customer Service
3rd
See True Value Culture vs Competitors:
- 1st
The Home Depot74 / 100 - 2nd
Ace Hardware67 / 100 - 3rd
Lowe's Home Improvement64 / 100 - 4thTrue Value53 / 100
True Value Competitors at a Glance
CEO Ratings Comparison
True Value's CEO Score Ranks 4th
113 Employees at True Value rate Chris Kempa a 45 out of 100, which ranks them 4th below Lowe's Home Improvement's CEO,Marvin Ellison. Last rating was 2 months ago.
- 1st
Ted DeckerThe Home Depot3959 Employees at The Home Depot rate Ted Decker a 73 out of 100, which ranks them 1st out of True Value's competitors. Last rating was 2 days ago.
- 2nd
John VenhuizenAce Hardware68out of 100497 Employees at Ace Hardware rate John Venhuizen a 68 out of 100, which ranks them 2nd out of True Value's competitors. Last rating was months ago.
- 3rd
Marvin EllisonLowe's Home Improvement61out of 100565 Employees at Lowe's Home Improvement rate Marvin Ellison a 61 out of 100, which ranks them 3rd out of True Value's competitors. Last rating was months ago.
Product Quality Score Comparison
True Value Ranks 3rd in Product Quality Score
78 Customers rate True Value's Product Quality Score a 3.3/5, which ranks it 3rd against its competitors, below The Home Depot.
NPS Comparison
True Value Ranks 4th in Net Promoter Score
87 Customers rate True Value's Net Promoter Score a -10, which ranks it 4th against its competitors, below Lowe's Home Improvement. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend True Value to a friend?”.
Pricing Score Comparison
True Value Ranks 4th in Pricing Score
65 Customers rate True Value's Pricing Score a 2.9/5, which ranks it 4th against its competitors, below Lowe's Home Improvement.
Customer Service Comparison
True Value Ranks 3rd in Customer Service
61 Customers rate True Value's Customer Service a 3.1/5, which ranks it 3rd against its competitors, below Ace Hardware.
Overall Culture Score Comparison
True Value Ranks 4th in Overall Culture Score
138 Employees rate True Value's Overall Culture a 53/100, which ranks it 4th against its competitors, below Lowe's Home Improvement. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.
eNPS Comparison
True Value Ranks 4th in Employee Net Promoter Score
113 Employees rate True Value's Employee Net Promoter Score a -43, which ranks it 4th against its competitors, below Lowe's Home Improvement. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at True Value to a friend?”.
Gender Score Comparison
True Value Ranks 2nd in Gender Score
16 Employees rate True Value's Gender Score a 70/100, which ranks it 2nd against its competitors, below The Home Depot. The Gender Score tracks how positively women rate their experience at True Value.
Diversity Score Comparison
True Value Ranks 3rd in Diversity Score
7 Employees rate True Value's Diversity Score a 65/100, which ranks it 3rd against its competitors, below Ace Hardware. The Diversity Score tracks how positively diverse employees rate their experience at True Value.
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