The True Value Company is an American retailer-owned hardware cooperative with over 5,000 independent retail locations worldwide. read more
True Value Company Culture
True Value Culture
This score is derived from employee ratings & reviews2.4/5
True Value's Overall Culture is rated D-
Top Rated Culture Dimensions
Office Culture
A-Gender
C+Diversity
CTeam
D+Environment
DTrue Value CEO
Bottom 5%Bottom 5% of Similar Size Companies on Comparably
Chris Kempa
45 /100
See More
Diversity at True Value
Bottom 45%Bottom 45% of Similar Size Companies on Comparably
C
Diverse employees at True Value have rated Team, Environment, and Manager as the highest categories they have scored
Women at True Value
Top 50%Top 50% of Similar Size Companies on Comparably
C+
Women at True Value have rated Team, Environment, and Happiness as the highest categories they have scored
True Value eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 20%Bottom 20% of Similar Size Companies on Comparably
Recommend to a Friend?
-43
True Value employees are -43% more likely to recommend True Value as a great place to work
| 22% | Promoters |
|---|---|
| 13% | Passives |
| 65% | Detractors |
Working at True Value
Working at True Value is rated below average by 138 employees, across various culture dimensions. True Value employees rate Office Culture highest among all categories, and think that CEO Rating and Professional Development have the most room for improvement, putting True Value’s culture in the Bottom 10% compared to similar sized companies on Comparably and in the Bottom 10% compared to other companies in Chicago. See below in detail how working at True Value was rated by employees.
Overall Company Culture at True Value
D-
Overall Company Culture at True Value is rated D-
Last updated 2 months ago
Bottom
10%
True Value ranks in the Bottom 10% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score
True Value Employee Reviews
Out of 124 True Value employee reviews, 66% were positive. The remaining 34% were constructive reviews with the goal of helping True Value improve their work culture.
| Positive Reviews | 66% |
|---|---|
| Constructive Feedback | 34% |
Positive Reviews From True Value Employees
- What is most positive about the culture and environment at your company?It's been negative for the last 4 or 5 years but has improved since Do It Best acquired the company.
- What is the best part about your compensation package?Company match of 401K could be higher but moeny woes cost the laborers.
- What did you like most about the interview process?Very thorough and they explain all aspects of working here.
Constructive Feedback From True Value Employees
- What does the leadership team need to get better at?go to work and understand the people on the street
- What needs to change to make the company culture better?Get rid of everyone at the top
- Why do you feel undervalued and what would make you feel better about your compensation?Too little pay and low 401k match
True Value Company Information
True Value Company Overview
The True Value Company is an American retailer-owned hardware cooperative with over 5,000 independent retail locations worldwide.
True Value Mission, Vision & Values
True Value Mission & Values
True Value brings people together to share advice and inspiration to tackle projects.
True Value Vision Statement
To help every True Value be the best hardware store in town.
| Headquarter | Retail Support Center - 8600 W. Bryn Mawr Chicago, IL 60631 United States of America |
|---|---|
| Website | www.truevalue.com |
| Founding Date | 1948 |
| Tel | 773-695-5000 |
True Value Competitors
True Value competitors include The Home Depot, Ace Hardware, and Lowe's Home Improvement. True Value ranks 4th in Overall Culture Score on Comparably vs its competitors. See below how True Value compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Culture Video
True Value Employees
138 employees at True Value have reviewed True Value across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 2 months ago.
Overall, the 138 True Value employees give their leadership a grade of D-, or Bottom 10% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at True Value are mostly dissatisfied with their total compensation at True Value, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at True Value are not very pleased with their team. 138 Participants grade the quality of their coworkers a D+. Less than half believe the meetings at True Value are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at True Value believe the environment at True Value is positive. Most Participants believe the pace of work at True Value is comfortably fast. About 47% of the employees at True Value work 8 hours or less, while 7% of them have an extremely long day - longer than twelve hours.
Overall, the employees at True Value are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
A Day in the Life
A Day in the Life
True Value employees generally work 9.4 hrs a day
Work Hours
A Day in the Life
Employees at True Value report the work pace is comfortably fast
Work Pace
A Day in the Life
70% of True Value employees look forward to interacting with their team every day
Coworkers
A Day in the Life
True Value employees typically get valuable feedback on how to improve at work Once a year
Feedback
A Day in the Life
50% of True Value employees call their work environment positive
Environment
Joining True Value - Employee Onboarding
The prevailing opinion from Comparably users in Chicago about their company is that it was prepared on their first day. Chicago employees concluded that their overall onboarding experience was positive. 71% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
True Value KPIs and OKRs
Employees’ understanding of True Value's KPIs and OKRs is essential for its success. Out of 4 True Value employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 2 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
True Value CEO & Leadership
True Value CEO - Chris Kempa
45 /100
True Value’s CEO Chris Kempa started in this role in 2020. Chris’s approval rate is lower compared to CEOs at similar sized companies, putting Chris in the Bottom 5% of all CEOs of similar-sized companies on Comparably, and in the Bottom 5% compared to CEOs of all other companies in Chicago. Chris Kempa’s employees rank True Value in the Top 15% for Office Culture, in the Bottom 25% for Team, and in the Bottom 20% for Environment. Kempa is generally unpopular with True Value employees, but ranks especially low with employees in the Product department, and by employees identified with Other ethnicities and employees with 1 to 3 Years experience. However, Female employees have a slightly more favorable view of the CEO. When compared to True Value’s competitors, Chris Kempa ranks below both Lowe's Home Improvement CEO Marvin Ellison and Ace Hardware CEO John Venhuizen.
True Value Leadership
The True Value Executive Team is rated a “D” and led by CEO Chris Kempa, SVP, CFO Deb Oconnor, and Chief Customer Officer -Senior V.P.Marketing Blake Fohl
Chris Kempa CEO / President
Chris Kempa serves as the CEO / President of True Value.
Deb Oconnor SVP, CFO
Deb Oconnor serves as the SVP, CFO of True Value Company. Deb started at True Value Company in May of 2015. Deb... read more
Blake Fohl Chief Customer Officer -Senior V.P.Marketing
Blake Fohl serves as the Chief Customer Officer -Senior V.P.Marketing of True Value Company. Blake started at True Value... read more
Dave Elliott Senior Vice President Marketing
Dave Elliott serves as the Senior Vice President Marketing of True Value Company. Dave started at True Value Company in... read more
Jim Harrington Divisional Vice President of Manufacturing and Supply Chain Operations
Jim Harrington serves as the Divisional Vice President of Manufacturing and Supply Chain Operations of True Value... read more
John Armbrecht Chief Technology Officer / Vice President
John Armbrecht serves as the Chief Technology Officer / Vice President of True Value Company. John started at True Value... read more
Jean Niemi Vice President of Communications
Jean Niemi serves as the Vice President of Communications of True Value Company. Jean started at True Value Company in... read more
Michael Novosel Chief Audit Executive
Michael Novosel serves as the Chief Audit Executive of True Value Company. Michael started at True Value Company in... read more
True Value Salaries
How much does True Value pay?
How much do people at True Value get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at True Value is $92,975, or $44 per hour, while the estimated median salary is $99,276, or $47 per hour.
At True Value, the highest paid job is a Corporate Counsel at $183,552 annually and the lowest is an Operations Manager at $26,500 annually. Average True Value salaries by department include: Product at $122,895, Admin at $51,508, Design at $77,945, and Legal at $163,124. Half of True Value salaries are above $99,276.
68 employees at True Value rank their Compensation in the Bottom 15% of similar sized companies in the US (based on 207 ratings) while 68 employees at True Value rank their Perks And Benefits in the Bottom 15% of similar sized companies in the US (based on 70 ratings).
Salaries contributed from True Value employees include job titles like Sr Product Marketing Manager and Operations Manager. Comparably data has a total of 2 salary records from True Value employees.
Last updated 2 months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $49k | $49k | 1st Percentile |
17th Percentile $71k | $71k | 17th Percentile |
33rd Percentile $98k | $98k | 33rd Percentile |
50th Percentile $156k | $156k | 50th Percentile |
67th Percentile $216k | $216k | 67th Percentile |
83rd Percentile $274k | $274k | 83rd Percentile |
100th Percentile $279k | $279k | 100th Percentile |
$92,975*
Average Compensation
$99,276*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
True Value Salaries by City
True Value Salaries by Department
Diversity & Inclusion at True Value
Diverse employees at True Value score the company 65/100 across various culture categories, placing True Value in the Bottom 45% of companies on Comparably with 1,001-5,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at True Value across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
True Value Perks & Benefits
Health & Wellness
- Dental Insurance
Paid Time Off
- PTO / Vacation Policy
True Value PTO
True Value's PTO and Vacation policy typically gives 20-30 days off a year. Paid Time Off is True Value's most important benefit besides Healthcare when ranked by employees, with 100% of employees saying it is the most important benefit. True Value's benefits and PTO Package averages to represent a less than $500 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
True Value Careers
True Value Jobs
No Recent Jobs found for True Value on Comparably
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H1B Visa
In 2019, True Value applied for 1 H1B visas. Of the work permits applied for, 100% were approved.
Work Permit Application Outcome
1
Total Applied
H1B Applications Outcome
- 100% Granted (1 out of 1)
- 0% Denied ( out of 1)
- 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 1)
- 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 1)
This data was calculated using publicly sourced data from OFLC Performance Data
Let True Value Know You Want To Work There
Overview of Candidates Interested in True Value on Comparably
Candidates By Department
Sales | 40% | |
|---|---|---|
Design | 20% | |
All Industries | 20% | |
Admin | 20% |
Candidates By Location
Chicago | 60% | |
|---|---|---|
Oak Lawn | 20% | |
New York City | 20% |
Frequently Asked Questions regarding True Value
What is True Value address?
True Value location is at Retail Support Center - 8600 W. Bryn Mawr
Who is the CEO of True Value?
True Value CEO is Chris Kempa, their score by employees is 45
What is True Value eNPS?
The eNPS for True Value is -43
What is the salary for Accounting Manager in True Value?
Accounting Manager average salary in the US is 104k
What are the salaries in the IT in True Value?
The average salaries for IT in True Value is 100k
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