TrueCar Culture | Comparably
Meet DrivenToDrive’s 2023 Vehicle Recipient
TrueCar Claimed Company
At TrueCar, we don’t just clock in—we take the wheel. Our TrueCar Crew is made up of bold thinkers, problem-solvers, and innovators who embrace challenges as opportunities to drive ambitious change. While others may take the easy road, we remain focused on disrupting an entire industry to make car buying and selling better for everyone. We are a fully remote team, but that doesn’t mean we work alone. Teamwork fuels everything we do. Each Crew Member is empowered to take ownership of their role while being supported every step of the way. Our culture is built on transparency. Together, we break barriers, challenge the status quo, and perform at our highest level. Change can be challenging, but that’s what makes our work so rewarding. TrueCar isn’t just a job—it’s a place to drive your career forward. So, if you’re ready to shift gears, evolve an industry, and accelerate your growth, TrueCar is the place to do it. Here, we’re all drivers—and there’s no better vehicle for success. read more
This company is accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
57
TOTAL
RATINGS
1128

TrueCar Company Culture

TrueCar Culture

This score is derived from employee ratings & reviews
4.2/5
TrueCar's Overall Culture is rated B+

Top Rated Culture Dimensions

TrueCar CEO

Top 20%Top 20% of Similar Size Companies on Comparably
Jantoon Reigersman TrueCar's CEO
Jantoon Reigersman
75 /100

Diversity at TrueCar

Top 50%Top 50% of Similar Size Companies on Comparably
C+

Diverse employees at TrueCar have rated Perks And Benefits, Compensation, and Office Culture as the highest categories they have scored

Women at TrueCar

Top 30%Top 30% of Similar Size Companies on Comparably
B

Women at TrueCar have rated Perks And Benefits, Compensation, and Happiness as the highest categories they have scored

TrueCar eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 40%Top 40% of Similar Size Companies on Comparably

Recommend to a Friend?

20

TrueCar employees are 20% more likely to recommend TrueCar as a great place to work

49%Promoters
22%Passives
29%Detractors

Working at TrueCar

Working at TrueCar is rated highly by 57 employees, across various culture dimensions. TrueCar employees are most satisfied about Compensation, Office Culture, and Perks And Benefits categories, putting TrueCar’s culture in the Top 20% compared to similar sized companies on Comparably and in the Top 30% compared to other companies in Los Angeles. See below in detail how working at TrueCar was rated by employees.

Overall Company Culture at TrueCar

B+

Overall Company Culture at TrueCar is rated B+

Last updated months ago

Top
20%

TrueCar ranks in the Top 20% of other companies on Comparably with 201-500 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 57 Employees

View Results
0
20
40
60
80
100
HR
90
HR90
Operations
75
Operations75
Finance
70
Finance70
Engineering
69
Engineering69
Product
66
Product66
Design
59
Design59

TrueCar Employee Reviews

Out of 141 TrueCar employee reviews, 89% were positive. The remaining 11% were constructive reviews with the goal of helping TrueCar improve their work culture.

89%
11%
Positive Reviews89%
Constructive Feedback11%

Positive Reviews From TrueCar Employees

  • What did you like most about the interview process?
    The process was streamlined and efficient.
  • What do you like best about the leadership team?
    They are dedicated to achieving success for the organization.
  • What is the best part about your compensation package?
    Great benefits and perks as well as year equity grants.

Constructive Feedback From TrueCar Employees

  • What would you most like to see improved at your company?
    I can't think of anything.
  • Why do you feel undervalued and what would make you feel better about your compensation?
    Pay more. When you add in the hours, it is not good.
  • What does the leadership team need to get better at?
    Hire more people to do the work instead of forcing staff to work 14 hours a day, everyday.

TrueCar Company Information

TrueCar Company Overview

At TrueCar, we don’t just clock in—we take the wheel. Our TrueCar Crew is made up of bold thinkers, problem-solvers, and innovators who embrace challenges as opportunities to drive ambitious change. While others may take the easy road, we remain focused on disrupting an entire industry to make car buying and selling better for everyone. We are a fully remote team, but that doesn’t mean we work alone. Teamwork fuels everything we do. Each Crew Member is empowered to take ownership of their role while being supported every step of the way. Our culture is built on transparency. Together, we break barriers, challenge the status quo, and perform at our highest level. Change can be challenging, but that’s what makes our work so rewarding. TrueCar isn’t just a job—it’s a place to drive your career forward. So, if you’re ready to shift gears, evolve an industry, and accelerate your growth, TrueCar is the place to do it. Here, we’re all drivers—and there’s no better vehicle for success.

TrueCar was founded in 2005 and its current CEO is Jantoon Reigersman. Since its inception 21 years ago, TrueCar has grown to 350 employees.

TrueCar Mission, Vision & Values

TrueCar Mission Statement

Make car buying easy, transparent and efficient for all.

TrueCar Values

  • Ambitious: We have a bias for action; we are highly driven and accountable. We are owners who deeply care about getting the right stuff done.
  • Focused: We are methodical problem solvers who are intellectually curious. We are data-driven, concise, and ask the right questions.
  • Evolving: We have a growth mindset and are courageous and relentless. We are open-minded, vulnerable, and adaptable.
  • Team: We are authentic, trusting, and drama-free. We are energetic, positive, and kind.
Headquarter1401 Ocean Ave
Santa Monica, CA 90401
United States of America
Websitetruecar.com/
Founding Date2005
Tel+1-888-878-3227
Company StatusPublic
StockTRUE
Jobswww.truecar.com/careers/
Social Sites
  • Watch as we surprise Army veteran Adam Greathouse with a brand-new truck! This truck not only honors the sacrifices and bravery Greathouse has demonstrated, but assures that he has reliable transportation to continue giving back to the Veteran community. Through our DrivenToDrive program and in partnership with DAV (Disabled American Veterans) and AutoNation we’ve now awarded 10 vehicles to deserving veterans and their families. Learn more at truecar.com/driventodrive
  • Employee Appreciation Day at TrueCar

TrueCar Employees

TrueCar has 350 employees. 57 employees at TrueCar have reviewed TrueCar across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 57 TrueCar employees give their leadership a grade of B, or Top 25% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at TrueCar are extremely happy with their total compensation at TrueCar, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at TrueCar are pleased with their team. 57 Participants grade the quality of their coworkers a B-. The majority believe the meetings at TrueCar are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at TrueCar believe the environment at TrueCar is positive. Most Participants believe the pace of work at TrueCar is comfortably fast. About 79% of the employees at TrueCar work 8 hours or less, while 5% of them have an extremely long day - longer than twelve hours.

Overall, the employees at TrueCar are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
TrueCar employees generally work 8.5 hrs a day
Work Hours
A Day in the Life
Employees at TrueCar report the work pace is comfortably fast
Work Pace
A Day in the Life
88% of TrueCar employees look forward to interacting with their team every day
Coworkers
A Day in the Life
TrueCar employees most often take unlimited paid vacation and sick days each year
Perks & Benefits
A Day in the Life
95% of TrueCar employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
TrueCar employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
80% of TrueCar employees call their work environment positive
Environment

Joining TrueCar - Employee Onboarding

The prevailing opinion from employees about joining TrueCar is that the company was somewhat prepared on their first day. TrueCar employees concluded that their overall onboarding experience was negative. 20% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

TrueCar KPIs and OKRs

At TrueCar 33% of employees think their department KPIs and OKRs are clear. Employees’ understanding of TrueCar's KPIs and OKRs is essential for its success. Out of 24 TrueCar employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 19 have said yes.

AnswerPercent
Yes79%
No21%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes33%
No67%
Are the KPIs/OKRs for your department clear?

TrueCar CEO & Leadership

TrueCar CEO - Jantoon Reigersman

Jantoon Reigersman TrueCar's CEO
75 /100

TrueCar’s CEO Jantoon Reigersman started in this role in 2023. Jantoon’s approval rate is in the Top 20% of all CEOs of similar-sized companies on Comparably, and in the Top 25% compared to the CEOs of all other companies in Los Angeles. TrueCar’s CEO is highly regarded especially by employees in the HR department, employees with the company for 2 to 5 Years, and Caucasian employees. However, employees with 1 to 3 Years experience, employees in the Design department, and employees in the Finance department have a less favorable view of the CEO and believe there is room for improvement. Compared to TrueCar’s competitors, Jantoon Reigersman ranks right above Carfax CEO Dick Raines. Under Reigersman’s leadership, TrueCar employee respondents are most happy about their Compensation and the company’s Office Culture. Outlook and Meetings are two areas, according to respondents, where TrueCar could stand to see real improvement.

TrueCar Leadership

The TrueCar Executive Team is rated a “B” and led by CEO Jantoon Reigersman, Chief People Officer Jill Angel, and Chief Commerce Jay Ku

  • Jantoon Reigersman  CEO / President

    Jantoon Reigersman CEO / President

    Jantoon recently served as TrueCar's Chief Operating Officer since March 2022. From January 2021 to February 2023, he... read more

  • Jeffrey Swart Executive VP & General Counsel

    Jeff Swart is the EVP, General Counsel and Secretary of TrueCar. Jeff has practiced law for over 20 years and draws... read more

  • Jill Angel Chief People Officer

    Jill Angel is the Chief People Officer at TrueCar, responsible for the People strategy and all aspects of the People... read more

  • Jay Ku Chief Commerce

    Jay Ku serves as the Chief Commerce of TrueCar.

  • Oliver Foley Chief Financial Officer

    Oliver Foley is the Chief Financial Officer at TrueCar, Inc. responsible for financial strategy, accounting operations,... read more

TrueCar Salaries

How much does TrueCar pay?

How much do people at TrueCar get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at TrueCar is $145,740, or $70 per hour, while the estimated median salary is $120,635, or $57 per hour.

At TrueCar, the highest paid job is a Director of Engineering at $342,225 annually and the lowest is an Admin Assistant at $47,768 annually. Average TrueCar salaries by department include: Admin at $51,633, Finance at $61,221, Design at $79,785, and Operations at $91,282. Half of TrueCar salaries are above $120,635.

45 employees at TrueCar rank their Compensation in the Top 5% of similar sized companies in the US (based on 145 ratings) while 43 employees at TrueCar rank their Perks And Benefits in the Top 5% of similar sized companies in the US (based on 66 ratings).

Last updated months ago.

1st Percentile
$68k
$68k1st Percentile
17th Percentile
$90k
$90k17th Percentile
33rd Percentile
$117k
$117k33rd Percentile
50th Percentile
$186k
$186k50th Percentile
67th Percentile
$262k
$262k67th Percentile
83rd Percentile
$315k
$315k83rd Percentile
100th Percentile
$342k
$342k100th Percentile
$145,740*
Average Compensation
$120,635*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

TrueCar Salaries by Department

Explore TrueCar Salaries

Diversity & Inclusion at TrueCar

Diverse employees at TrueCar score the company 70/100 across various culture categories, placing TrueCar in the Top 50% of companies on Comparably with 201-500 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at TrueCar across various culture dimensions.

At TrueCar, we know our crew members are our greatest asset. We value the different backgrounds, unique perspectives, individual experiences, and special skills each crew member brings, making us stronger together. We are building a marketplace for everyone, and to be successful, our crew must reflect the communities and consumers we serve and be empowered to bring our whole, authentic selves to work. That is why TrueCar is committed to creating a workplace that promotes and values diversity, equity, and inclusion — where crew members know they belong and can thrive every day.

Ranked Culture the Highest

Women 91/100
Department - HR
Men 87/100
Department - HR
Diverse Employees 89/100
Department - HR

Ranked Culture the Lowest

Women N/A/100
Men 64/100
Tenure - 2 to 5 Years
Diverse Employees 68/100
Department - Engineering

TrueCar Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance
  • Gym Membership / Reimbursement

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • 401K / Retirement Plan
  • Performance Bonus
  • Employee Stock Purchase Plan

Office Perks

  • Company Social Outings
  • Work From Home Policy

TrueCar PTO

TrueCar's PTO and Vacation policy typically gives unlimited days off a year. Paid Time Off is TrueCar's most important benefit besides Healthcare when ranked by employees, with 60% of employees saying it is the most important benefit. TrueCar's benefits and PTO Package averages to represent a $1500 - $2500 cash value per month.

AnswerPercent
Flex Time40%
Vacation Policy60%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo29%
$1500 - $2500/mo57%
$1000 -$1500/mo0%
$500 -$1000/mo14%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

TrueCar Careers

TrueCar Jobs

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H1B Visa

In 2019, TrueCar applied for 29 H1B visas. Of the work permits applied for, 93% were approved.

An in-depth look at ‘Certified-withdrawn’ H1B applications at TrueCar unveil that one approved work permit application was withdrawn before the employee’s start date.

Work Permit Application Outcome

TrueCar has a total of 350 employees

29
Total Applied
  • 93% Granted (27 out of 29)
  • 0% Denied ( out of 29)
  • 7% Withdrawn Application was withdrawn by the employer before approval/rejection (2 out of 29)
  • 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 29)

This data was calculated using publicly sourced data from OFLC Performance Data

Let TrueCar Know You Want To Work There

Overview of Candidates Interested in TrueCar on Comparably

Candidates By Department

All Industries
44%
Marketing
15%
Product
11%
Operations
6%
Design
6%
Other
19%

Candidates By Location

Los Angeles
44%
Santa Monica
6%
San Francisco
5%
New York City
2%
Austin
2%
Other
41%

Frequently Asked Questions regarding TrueCar

What is TrueCar address?

TrueCar location is at 1401 Ocean Ave

Who is the CEO of TrueCar?

TrueCar CEO is Jantoon Reigersman, their score by employees is 75

What is TrueCar eNPS?

The eNPS for TrueCar is 20

What is TrueCar revenue?

TrueCar revenue is $323M

What is the salary for Financial Analyst in TrueCar?

Financial Analyst average salary in the US is 65k

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