D-
52/100
TruGreen to provide households and businesses with green and healthy lawns and landscapes. read more
TruGreen Outlook Employee Reviews
All
Positive
Constructive
What makes you most happy at work?
I enjoy the ability to work without being micro managed
When i get to take a water and snack break
Getting my job done and getting off
Working with my coworkers and being excited to help people
I love working with people and helping provide a great product to people who need and want it
Review from Sales Dept
Making a difference in helping people.
Review from Sales Dept
being able to help people take care of their yard.
Completing a difficult yard and having positive interactions with customers
Watching our lawns transform from moderate to extraordinary
The hours and seeing my work
Talking with a few of the techs and the satisfaction of a clean and tidy warehouse
Being away from shop and working. I love my job,but that's all I like. Everything is profit driven to the point I got told I couldn't take a day off for Dr Appointment. Had to pay 40 cancelation fee. Boss said oh well.
To help the customers is what I like
Everything is great we work as a team
Actually being used. This has not happened in a little over half a year but on days when I am given legitimate opportunities to succeed the work day is not awful.
Good daily feekback from managers
The overtime hours I can work
Having to eat in my truck on the go because lunch breaks are found upon. NOT. GOING HOME IS MY FAVORITE PART
When all my equipment works and the work orders are correct and I don't have to guess at every house what I'm supposed to do
Review from Operations Dept
They have the opportunity To shine
What's going wrong and how can it be improved?
Customers know that we do not always do quality work, customer service lines makes promises that arent communicated to the branches, salespersons do not adequately explain what services they are selling and what the expectations from the techs are
not providing good quality of service
All these problems derive from the higher up executives decision making process for marketing & production of how things are done, sales & production are both a combination of science & art clearly & no statistics value & B.S. exception to the rule storyline example can justify the avg performance.
Equipement is never fixed and puts us in dangerous conditiosn
Don't know and If I didn't jnow
Use good chemicals and fertilizer. Keep employees, turn over is very high. They always talk about sales and never service.
We dont train effectively and that is reflected in customer satisfaction
Safety. We never had a fire drill
Review from Operations Dept
Customers upset with services not ordered.
Change management around will be best
Get Better numbers to call instead of calling numbers back to.back
Review from Sales Dept
Replace the executive team. Wholesale change and sell it. The culture is so toxic that it's hard for me to imagine that folks are going to be willing to invest multiple years of their lives into seeing this company win.
Trugreen to not show up to do lawns
A local phone number people can call to resolve issues instead of a national number.
Company doesnt follow the program and will over charge or treat yard without allowing customer to acknowledge them or ask questions.
Better pay people are tired of being underpaid in this country
Empliyees need eniugh time tondonthwir jobs correctly so the customers can be made happy
Balance, pay respect for employees
This company does not want improvement. They just want money. They don't care about their employees or customers. Trugreed.
Review from Sales Dept
Everthing needs to be improved the whole uppet system
What do you like best about your company?
New challenges daily
Review from Sales Dept
What would you most like to see improved at your company?
The commission structure
Review from Sales Dept
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