Trupanion Leadership Employee Reviews

We've brought in some new leadership in the last few years that, in my opinion, have been already making a great impact

They are very supportive and helpful

The executive leadership is completely unqualified for their positions. They may have been great when the company was a small startup, but have continued to be promoted well past their ability to lead a company of this size.

Leadership is transparent with where we're at and why we're doing what we're doing.

Always looking for ways to motivate and help improve things.

They are really good at faking it.

Strong, effective and passionate. Good people with a lot happening

I really appreciate their transparency and their availability. They make time to give us the opportunity to exchange with them about any concern we may have and get to know them better, even on a more personal level.

Review from Operations Dept

Our leadership team is very creative which leads to amazing innovative ideas. On the flip side, I think we all wish they would follow a more traditional compensation model rather than trying to force a square peg in a circle hole year after year.

Review from HR Dept

I like that the leadership team is receptive to feedback, even from entry-level or new employees. They are also very supportive of diversity and inclusion efforts.

Review from HR Dept

I appreciate the office hours held regularly

everyone is so approachable and helpful

Review from Marketing Dept

I have worked with many corporate companies in Veterinary Medicine and have seen the leadership and support with Trupanion to supersede many other companies. Trupanion will help me retire early as a practicing veterinarian.

Hardworking, creative, invested in culture and transparent

Review from Marketing Dept

They are approachable and knowledgable

Needs insurance training and financial training

Review from Operations Dept

Leadership needs to be more concerned with the way that policy/procedure changes affect the employee workflow/work experience. Many changes have been made recently that make my job harder/take longer/more effort.

Review from Operations Dept

Everything. The put more value on show over substance. They push quality long term employees out if they dare question decisions. They often make rash, rushed decisions to push through products and policies without much thinking. If you don't drink the "culture coolaide" consider your time limited.

Listening to employee feedback and taking action. Learning about what is currently important to employees and potential employees. They work in a silo of their own perception which is just not reality. They need to learn to ask for and receive help from the smart people who work here.

more efficient decision making, setting vision and not micromanaging, treating people fairly and ethically

Actually listening to their employees and being less fake about what we are able to achieve. Focusing on rolls that don't directly benefit them. Dept communications

This question is pointless. They won't listen.

The leadership team dont really care about their employee. They pushed them to work over weekend to deliver. There is no work life balance at Trupanion.

As diverse as Seattle, I was shock all my coworker are white. As a colored woman on the team, I don't feel inclusive as all. This is probably the worst IT company I have ever worked in Seattle.

Start solving problems without firing people based on personal feelings. Stop hiring friends and families who are nowhere competent or suitable for the job.

Be Truthful, commit to changes, practice what they preach (Do what they say)