The past two seasons at my site we haven't had the resources to conduct interviews for new hires. In the past, the questions for prospective contact representatives have been about interacting with customers ("Can you describe a time you had to calm down an angry customer?") and basic computer knowledge.
Help answer questions real people are asking about your company. Your answers will be 100% anonymous.
The person asking the question will be notified of your answer, and it will be posted publicly. Your identity will be kept private