Q&A With U.S. Department of the Treasury Employees

There may be some exceptions but in jobs that allow it you need too work in the office for your first year. After that if you are rated as “fully successful” you may work at home 4 days out of 5. Technically they say you need to go to the office 2 days during a two week pay period. Not every job allows you to work from home.

The past two seasons at my site we haven't had the resources to conduct interviews for new hires. In the past, the questions for prospective contact representatives have been about interacting with customers ("Can you describe a time you had to calm down an angry customer?") and basic computer knowledge.

Though they don’t use the term raise there are two things that help you make more money every year or every few years. The first are The cost of living adjustments in January usually between 1% and 2% but we went for 5 years without getting one, it’s oart of the congressional budget and republicans usually try to avoid giving money to federal employees. Almost all jobs are on the GS scale and you can look them under here. https://www.opm.gov/policy-data-oversight/pay-leave/salaries-wages/ You start at step one and after one year if your evaluation is at least average you go to step two, after your 3rd step them come every 2 years and then they become after 3 around step 6 or 7. I generally takes 20 years to go from step one to step 10, however every 3 years with an excellent evaluation you might be able to move up another step instead of getting a cash bonus.

There are two things which could be considered a raise. In January some years there is a Cost of living increase as part of the federal budget but for 5 years after republicans took over congress in 2010 those didn’t happen. I think last year it was 1.9% after 5 years of nothing. Any job you get is on a GS scale with 10 steps. As long as your reviews are at lease average you will earn one step per year for the first 2 years then it goes to one step every 2 years and finally one every 3 years.