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Upstart Claimed Company
Upstart is a leading AI lending platform partnering with banks and credit unions to expand access to affordable credit. As we transitioned to being a public company, we’re now poised to leverage our domain expertise and revolutionize every aspect of lending and credit risk evaluation. We’ve recently expanded our offerings to include automobile refinancing and we plan to take on more verticals as the business grows.
Upstart not only supports a large remote workforce, but also has offices in San Mateo, CA; Columbus, OH; and Austin, TX. Most Upstarters join us because they connect with our mission of enabling access to effortless credit based on true risk. read more
Upstart Company Culture
Upstart Culture
This score is derived from employee ratings & reviews4.1/5
Upstart's Overall Culture is rated B
Top Rated Culture Dimensions
Professional Development
A+CEO Rating
ADiversity
AExecutive Team
AGender
AUpstart CEO
Top 10%Top 10% of Similar Size Companies on Comparably
Dave Girouard
83 /100
See More
Diversity at Upstart
Top 10%Top 10% of Similar Size Companies on Comparably
A
Diverse employees at Upstart have rated Team, Meetings, and Professional Development as the highest categories they have scored
Women at Upstart
Top 10%Top 10% of Similar Size Companies on Comparably
A
Women at Upstart have rated Team, Retention, and Manager as the highest categories they have scored
Upstart eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Top 25%Top 25% of Similar Size Companies on Comparably
Recommend to a Friend?
50
Upstart employees are 50% more likely to recommend Upstart as a great place to work
| 66% | Promoters |
|---|---|
| 18% | Passives |
| 16% | Detractors |
Working at Upstart
Working at Upstart is rated highly by 86 employees, across various culture dimensions. Upstart employees are most satisfied about Professional Development, CEO Rating, and Executive Team categories, putting Upstart’s culture in the Top 25% compared to similar sized companies on Comparably and in the Top 20% compared to other companies in San Francisco. See below in detail how working at Upstart was rated by employees.
Overall Company Culture at Upstart
B
Overall Company Culture at Upstart is rated B
Last updated months ago
Top
25%
Upstart ranks in the Top 25% of other companies on Comparably with 51-200 Employees for Overall Company Culture Score
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterUpstart Employee Reviews
Out of 68 Upstart employee reviews, 82% were positive. The remaining 18% were constructive reviews with the goal of helping Upstart improve their work culture.
| Positive Reviews | 82% |
|---|---|
| Constructive Feedback | 18% |
Positive Reviews From Upstart Employees
- What did you like most about the interview process?The interview panel were all very nice. The project interview was a bit silly (too little time for too much scope)
- What is most positive about the culture and environment at your company?Interactions with team members are good, though limited due to the pivot to remote work.
- What are some of the best things about your team?Everyone is good at what they do and is generally good to work with.
Constructive Feedback From Upstart Employees
- What's going wrong and how can it be improved?Focus on fewer things (lines of business, tech initiatives) and do them better. Voluntary equity cuts for founders to fix the equity debacle among lower-level employees.
- Why do you feel undervalued and what would make you feel better about your compensation?Equity comp was not corrected after the stock crash, leaving packages far less valuable than promised for post-IPO joiners. True-ups were weak, but execs kept getting huge blocks of equity despite poor business performance.
- What does the leadership team need to get better at?Ensuring that all employees benefit financially, not just them. Focusing on fewer things and doing those things better.
Upstart Company Information
Upstart Company Overview
Upstart is a leading AI lending platform partnering with banks and credit unions to expand access to affordable credit. As we transitioned to being a public company, we’re now poised to leverage our domain expertise and revolutionize every aspect of lending and credit risk evaluation. We’ve recently expanded our offerings to include automobile refinancing and we plan to take on more verticals as the business grows. Upstart not only supports a large remote workforce, but also has offices in San Mateo, CA; Columbus, OH; and Austin, TX. Most Upstarters join us because they connect with our mission of enabling access to effortless credit based on true risk.
Upstart Mission, Vision & Values
Upstart Mission Statement
Our mission is to enable effortless credit based on true risk. Why? Because credit really matters. Money is a fundamental ingredient of life, and unless you’re in the few percent of Americans with significant wealth, the price of borrowing affects you everyday. Through all of history, affordable credit has been central to unlocking mobility and opportunity.
Upstart Values
- Every second counts
- Do the right thing even when it's hard
- Make clever use of numbers
- Be smart and know you might be wrong
- Don't assume it can't be done
| Headquarter | 2950 S Delaware St, #300 San Mateo, CA 94403 United States of America |
|---|---|
| Website | www.upstart.com |
| Founding Date | 2012 |
| Tel | 1(855) 438-8778 |
| Company Status | Public |
| Stock | UPST |
| Jobs | www.upstart.com/careers |
| Social Sites |
Upstart Competitors
Upstart competitors include Float, Kiavi (formerly LendingHome), Plaid, and Affirm. Upstart ranks 3rd in Overall Culture Score on Comparably vs its competitors. See below how Upstart compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Culture Video
Upstart Employees
86 employees at Upstart have reviewed Upstart across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 86 Upstart employees give their leadership a grade of B+, or Top 20% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Upstart are pleased with their total compensation at Upstart, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Upstart are pleased with their team. 86 Participants grade the quality of their coworkers a B-. The majority believe the meetings at Upstart are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Upstart believe the environment at Upstart is positive. Most Participants believe the pace of work at Upstart is extremely fast. About 58% of the employees at Upstart work 8 hours or less, while 4% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Upstart are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining Upstart - Employee Onboarding
The prevailing opinion from Comparably users in San Francisco about their company is that it was very prepared on their first day. San Francisco employees concluded that their overall onboarding experience was positive. 78% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Upstart KPIs and OKRs
At Upstart 100% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Upstart's KPIs and OKRs is essential for its success. Out of 1 Upstart employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Upstart CEO & Leadership
Upstart CEO - Dave Girouard
83 /100
Upstart’s CEO Dave Girouard started in this role in 2012. Dave’s approval rate is in the Top 10% of all CEOs of similar-sized companies on Comparably, and in the Top 10% compared to the CEOs of all other companies in San Francisco. Upstart’s CEO is highly regarded especially by Asian or Pacific Islander employees, Female employees, and employees with 1 to 3 Years experience. However, Male employees and employees with Over 10 Years experience have a less favorable view of the CEO and believe there is room for improvement. Compared to Upstart’s competitors, Dave Girouard ranks right above Plaid CEO Zachary Perret. Under Girouard’s leadership, Upstart employee respondents are most happy about their Professional Development and the company’s Executive Team. Meetings and Team are two areas, according to respondents, where Upstart could stand to see real improvement.
Upstart Leadership
The Upstart Executive Team is rated an “A” and led by CEO Dave Girouard, VP of Engineering Sagar Mehta, and CFO Sanjay Datta
Dave Girouard CEO / President
Dave Girouard serves as the CEO / President of Upstart.
Sagar Mehta VP of Engineering
Sagar Mehta serves as the VP of Engineering of Upstart.
Sanjay Datta CFO
Sanjay Datta serves as the CFO of Upstart.
Annie Delgado Chief Compliance Officer
Annie Delgado serves as the Chief Compliance Officer of Upstart.
Jeff Keltner Senior Vice President Business Development
Jeff Keltner serves as the Senior Vice President Business Development of Upstart.
Valentin G General Manager
Valentin G serves as the General Manager of Upstart.
Dave Girouard Founder & CEO
Dave Girouard serves as the Founder & CEO of Upstart.
Michael Lock SVP, Bank Partnerships
Michael Lock serves as the SVP, Bank Partnerships of Upstart.
James Moorhead Chief Marketing Officer
James Moorhead serves as the Chief Marketing Officer of Upstart.
Upstart Salaries
How much does Upstart pay?
How much do people at Upstart get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Upstart is $123,662, or $59 per hour, while the estimated median salary is $144,851, or $69 per hour.
At Upstart, the highest paid job is a Director of Engineering at $184,017 annually and the lowest is a CS Rep at $55,998 annually. Average Upstart salaries by department include: Customer Support at $72,267, HR at $107,284, Finance at $85,454, and Engineering at $136,966. Half of Upstart salaries are above $144,851.
36 employees at Upstart rank their Compensation in the Top 30% of similar sized companies in the US (based on 110 ratings) while 35 employees at Upstart rank their Perks And Benefits in the Top 35% of similar sized companies in the US (based on 36 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $83k | $83k | 1st Percentile |
20th Percentile $115k | $115k | 20th Percentile |
40th Percentile $145k | $145k | 40th Percentile |
60th Percentile $212k | $212k | 60th Percentile |
80th Percentile $249k | $249k | 80th Percentile |
100th Percentile $347k | $347k | 100th Percentile |
$123,662*
Average Compensation
$144,851*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Upstart Salaries by Department
Diversity & Inclusion at Upstart
Diverse employees at Upstart score the company 90/100 across various culture categories, placing Upstart in the Top 10% of companies on Comparably with 51-200 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Upstart across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
Upstart Perks & Benefits
Financial planning and guidance: You and your family will have complimentary access to a suite of financial wellness tools, your own financial planner, and tax filing through Origin. Personal development budget: $1,200 for health or educational expenses (in addition to your team's Departmental Development Budget) annually Technology & ergonomic budget: $1,500 when you join and $1,000 refresher each year to buy what you need to be productive Phone and data usage: $100 monthly stipend
Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
- Gym Membership / Reimbursement
Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
- Maternity / Paternity Leave
Financial Benefits
- 401K / Retirement Plan
- Performance Bonus
- Employee Stock Purchase Plan
Office Perks
- Free Food
- Company Social Outings
- Work From Home Policy
- Unique Office Space
Upstart PTO
Upstart's PTO and Vacation policy typically gives unlimited days off a year. Upstart's benefits and PTO Package averages to represent a $500 -$1000 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Upstart Careers
Upstart Jobs
No Recent Jobs found for Upstart on Comparably
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H1B Visa
In 2019, Upstart applied for 1 H1B visas. Of the work permits applied for, 100% were approved.
Work Permit Application Outcome
1
Total Applied
H1B Applications Outcome
- 100% Granted (1 out of 1)
- 0% Denied ( out of 1)
- 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 1)
- 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 1)
This data was calculated using publicly sourced data from OFLC Performance Data
Let Upstart Know You Want To Work There
Overview of Candidates Interested in Upstart on Comparably
Candidates By Department
All Industries | 50% | |
|---|---|---|
Engineering | 17% | |
Marketing | 17% | |
Executive | 8% | |
Operations | 8% |
Candidates By Location
San Francisco | 33% | |
|---|---|---|
New York City | 17% | |
Redwood City | 8% | |
Los Angeles | 8% | |
Denver | 8% | |
Other | 25% |
Frequently Asked Questions regarding Upstart
What is Upstart address?
Upstart location is at 2950 S Delaware St, #300
Who is the CEO of Upstart?
Upstart CEO is Dave Girouard, their score by employees is 83
What is Upstart eNPS?
The eNPS for Upstart is 50
What is the salary for Sales Manager in Upstart?
Sales Manager average salary in the US is 145k
What are the salaries in the HR in Upstart?
The average salaries for HR in Upstart is 107k
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