USAA KPIs and OKRs | Comparably
USAA Claimed Company
The United Services Automobile Association is a Texas-based Fortune 500 diversified financial services group of companies. read more
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EMPLOYEE
PARTICIPANTS
118
TOTAL
RATINGS
2219

USAA KPIs and OKRs

At USAA 83% of employees think their department KPIs and OKRs are clear. Employees’ understanding of USAA's KPIs and OKRs is essential for its success. Out of 26 USAA employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 21 have said yes.

AnswerPercent
Yes81%
No19%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes83%
No17%
Are the KPIs/OKRs for your department clear?

Manager's Role in Accomplishing Goals

A main function of a managerial role is to lead one’s subordinates. A manager at USAA is responsible for ensuring his subordinates accomplish objectives using key performance indicators. USAA employees shared they generally receive helpful feedback once a quarter or once a month, while 67% of USAA employees said they’re given recognition for their impact & accomplishments. Feedback and positive reinforcement are both conducive to meeting goals.

AnswerPercent
Yes67%
No33%
Are you typically recognized for the impact and accomplishments you make for your current company?
AnswerPercent
Every week16%
Once a month25%
Once a quarter38%
Once a year12%
Never9%
How often do you get valuable feedback on how to improve at work?
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