As government agencies this rates among the worst. Most of the work is monotonous and highly redundant. Supervisors can be bullies and so can co-workers. But there is a high turnover rate, so if you want a foot into the FED, it might help. Advice: don't plan to stay more than 12-14 months.
What did you like most about the interview process?
It was a panel interview. Questions were generally manageable.
What is the best part about your compensation package?
Health insurance. TSP. These things are not as good as they once were. And, no, you don't retire with a full pension. You end up with about 11% of your salary--a pittance. Pre-1983 pensions were better.
What do your coworkers need to improve and how could you work together better?
The education level of people needs to be improved. Gossip is rampant and is highly destructive to morale. Work on both. Be more willing to help co-workers if you have experience and knowledge. This will improve the atmosphere.
What is most positive about the culture and environment at your company?
The heritage of USCIS is worth noting. It was formerly the INS. It was a better place to work under its old name. Management was more involved and less condescending to employees. In a sense it had a glorious past.
What does the leadership team need to get better at?
They need to think realistically about what they're asking their employees to do. Many of their ideas are impractical and difficult to implement. Being narcissistic, management will not admit its own faults. Ideas originate in top tiers and trickle downward. Employee insight is rarely accepted
What's going wrong and how can it be improved?
The way management is selected is a problem. Favoritism and insider cliques weigh heavily in determining who ends up in management. Competency is thrown out in favor of who knows who. Another factor is organizational bullying of employees who speak up or object to mistreatment & bad circumstances
Other Employee Reviews for USCIS
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