UserTesting is used by over 34,000 companies, including all of the top 10 web properties. We're on Wealthfront's 2018 List of Career Launching Companies! read more

EMPLOYEE PARTICIPANTS: 92

TOTAL RATINGS: 1115

CEO: Andy MacMillan

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eNPS at UserTesting

UserTesting's Employee Net Promoter Score (eNPS) is 12, as rated by 75 employees. Employee Net Promoter Score tracks UserTesting employees' answers to this question: On a scale from 0-10, how likely are you to recommend working at UserTesting to a friend? Today, 48% of UserTesting employees would encourage their friends to become coworkers, whereas 16% are neutral and 36% would not recommend working at UserTesting to their friends.

Last updated months ago.

Where This Score Ranks UserTesting's eNPS

TOP
40%
In the Top 40% of 1539 Similar Sized Companies on Comparably
BOTTOM
45%
In the Bottom 45% of 792 Nearby Companies in San Francisco
2nd
2nd place versus 3 competitors rated on Comparably

Jun

Sep

Nov

Dec

Feb

Jan

Promoters
Passives
Detractors

Who Ranks UserTesting's eNPS the Highest?

Department - HR 100/100

Department - Engineering 67/100

Gender - Male 60/100

Who Ranks UserTesting's eNPS the Lowest?

Tenure - Less than 1 Year -29/100

Experience - 1 to 3 Years -25/100

Gender - Female -23/100

UserTesting eNPS At a Glance

UserTesting employees are more likely to recommend UserTesting as a great place to work. The employee Net Promoter Score is a simple way to measure loyalty and an employee's willingness to recommend working at their company to friends.

The HR department and the Engineering department provided the highest scores when answering the question, “On a scale from 0-10, how likely are you to recommend working at UserTesting to a friend?” Based on 75 ratings, UserTesting ranks 2nd place versus its 3 competitors and is right below UserZoom.

Compared to other companies in San Francisco, UserTesting falls into the Bottom 45% of 792 companies. The last rating was provided months ago.