A+
92/100
2023: Ushur Lands $50M Series C From Amid Booming Demand for Customer Experience Automation
Ushur, Inc Claimed Company
Ushur delivers the world’s first AI-powered Customer Experience Automation™ platform that has been purpose-built, from the ground up, to intelligently automate entire customer journeys, end to end. Designed to deliver delightful, hyper-personalized customer experiences through rapid issue resolution and unified, omnichannel engagement, Ushur is the first-of-its-kind system of intelligence. It combines Conversational Automation and Knowledge Work Automation in a No-Code, Cloud-native, SaaS platform to digitally transform every step of the complete enterprise customer experience – from Micro-engagements™ to entire customer journeys.
Backed by leading investors including Third Point Ventures, 8VC, Pentland Ventures, Aflac Ventures and Iron Pillar, Ushur’s Customer Experience Automation™ solutions are currently in production at some of the leading insurance providers across the globe including Irish Life, Unum, Aetna, Cigna and Tower Insurance. read more
Ushur, Inc Compensation Employee Reviews
All
Positive
Constructive
What is the best part about your compensation package?
Base salary, stock options, bonus
Review from HR Dept
Life Insurance and health insurance
Review from Operations Dept
Great medical insurance that has both a generous HSA contribution or a low deductible PPO
Review from Sales Dept
Great base with achievable commission targets.
Review from Sales Dept
I just went on Maternity Leave and even after a few months off I have a ramp back period where I only work 50% hours for full pay for a whole month which makes the transition back to work so much easier. And everyone is so thoughtful and supportive.
Review from Marketing Dept
Great insurance benefits and PTO
Review from Marketing Dept
Base salary and stock option.
Review from Operations Dept
Fairly compensated with Perks to stay invested in the company
Everything is good about the package
All the perks, and the wellness days.
Review from Sales Dept
The entire scope of the package allows you to focus on doing great things
Review from Marketing Dept
The salary is the best part
Review from Marketing Dept
There is room for growth
Review from Customer Success Dept
The fixed pay and the options the company provides to save taxes
Review from HR Dept
I feel I have been paid as per the market standards.
Review from HR Dept
The best part is that our compensation is entirely fixed, with no variable or bonus components. Additionally, the company conducts market research and adjusts salaries accordingly.
Review from HR Dept
It is well balanced and competitive
Review from HR Dept
I am fairly compensated for the fair outcome of my work.
Review from Operations Dept
Base salary is pretty competitive with exciting yearly bonus.
Review from HR Dept
excellent health care, "unlimited PTO" actually gets used
Why do you feel undervalued and what would make you feel better about your compensation?
at least matching with my previous salary.
Review from Product Dept
Underpaid in the sector that i work in
Industry standard pay for balance and motivation
Review from Engineering Dept
Market standards are higher than here
better compensation and bonus in line with industry standard
Review from Engineering Dept
I've taken on more responsibility without compensation for it, but am doing it because it needs to be done in order for the company to continue to grow and meet its goals.
Review from Marketing Dept
Be compensated based on the state i reside in, current pay scale is the same regardless the state where I live in.
A one-time market catchup should be done on the current compensation. It should be matched on par with current market trends for the current role.
Review from Engineering Dept
At some point everyone has to extend their working hours to complete high priority task. It would be great if the efforts are noticed and praised in form perks or goodies within the team.
Review from Marketing Dept
Undervalued not in terms of the company but compared to other big companies out there who pay slightly more to employees working in a similar role. Also, the work load is a bit more so compensation feels a little less.
Review from Engineering Dept
×