Victra Customer Care Department Culture | Comparably
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Victra Claimed Company
Victra was founded as a partnership by Richard and David Balot in October 1996 in Wilson, North Carolina. Victra was incorporated as ABC Phones of North Carolina, Inc. in 1999. Today, Victra is independently owned and operated in Raleigh, North Carolina, with more than 200 people in the Store Support Center. In 2020, Victra opened its Communications Center, employing hundreds of team members who handle Verizon Consumer, Business, and Customer Care calls, along with Victra store support. As a company, Victra employs more than 7,000 people and serve guests in more than 1,700 locations across 50 states. We are proud to be the largest authorized retailer of Verizon! read more
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EMPLOYEE
PARTICIPANTS
700
TOTAL
RATINGS
20238

Victra Customer Care Department Culture

On Comparably 15 employees in Victra's Customer Care department have rated their company’s overall culture grade an A- contributing a total of 435 ratings. Most employees in Customer Care department have a minimum of 1 to 3 Years of work experience and. Customer Care employees rate the categories Executive Team, Professional Development, and Leadership the highest while rating Compensation, Environment, and Office Culture the lowest.

Based on users who have contributed to ratings on Comparably the Customer Care department consists of 68% men and 32% women.

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Results from 15 Employees in Customer Care, All Genders, All Ethnicities and All Yrs. Experience

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