A+
89/100
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Victra Claimed Company
Victra was founded as a partnership by Richard and David Balot in October 1996 in Wilson, North Carolina. Victra was incorporated as ABC Phones of North Carolina, Inc. in 1999. Today, Victra is independently owned and operated in Raleigh, North Carolina, with more than 200 people in the Store Support Center. In 2020, Victra opened its Communications Center, employing hundreds of team members who handle Verizon Consumer, Business, and Customer Care calls, along with Victra store support. As a company, Victra employs more than 7,000 people and serve guests in more than 1,700 locations across 50 states. We are proud to be the largest authorized retailer of Verizon! read more
Victra Team Employee Reviews
All
Positive
Constructive
What are some of the best things about your team?
We always support each other and celebrate each others wins. Everyone brings their own expertise to the table and we share our knowledge with each other so that we can all win.
Review from Sales Dept · Posted 4 days ago
We are like a family
Review from Sales Dept
Positive team who is dedicated to success
Review from Sales Dept
The truly care about the success of one another. And ask how they can help or improve as an individual. They collaborate to find optimism in things they don't agree with as a part of solidarity. Because they care about how they affect their peers enjoyment of their work.
Review from Sales Dept
I have people I chose, I trained and respond well to my management style
Review from Sales Dept
All company values are used amongst the team! Celebration and Collaboration all the time!
Review from Sales Dept
they get it done. and perform well
Review from Sales Dept
hard working and want to win
Review from Sales Dept
fun, high energy, and hold each other accountable through encouragement and competition
Review from Sales Dept
my store team despite being new have been doing amazing with the circumstances we've been dealt
Great management team in my district.
Review from Sales Dept
We are all very intuned if whats going on and build each other up
Review from Sales Dept
teamwork, Trustworthy, Hardworking, Reliable, competitive
Review from Sales Dept
Driven, willing to work hard, and grow
Review from Sales Dept
We support one another and celebrate each others success
Review from Sales Dept
Celebration snd collaboration is unmatched
Review from Operations Dept
one team one dream. we are all together.
Review from Sales Dept
My new team is awesome. they like coming to work and make the day go by fast
Review from Sales Dept
I am too new to answer this, but so far so good. I am a manager, so hopefully, I set a positive tone for our office.
Review from Sales Dept
Everyone on my team is positive and ready to work while keeping the work environment light an brezzy.
Review from Sales Dept
What do your coworkers need to improve and how could you work together better?
Training - there are multiple team members on my manager team that don't have the basic knowledge of how to do the job, how to sell, and how to coach. Yet these are the ones I see making a higher payout because they have smaller goals they don't have to take the time to learn they are getting paid!
Review from Sales Dept
Company would rather keep people that have multiple fcads because they are scared of law suits.. having employees that break policy and do the opposite of what is asked of them makes my day frustrating.
Review from Sales Dept
Co workers need to be held accountable. They are vwey comfortable. The entire company is a joke, everyone finds out about everything.
Review from Sales Dept
our current Store Leadership Team is not engaged in the District or supportive of any Collaborative conversations
Review from Sales Dept
Suppar performances. I feel some get away with too much. They need to be held more accountable
Review from Sales Dept
Everyone is just burnt out with how much work there is and how it keeps getting piled on more and more. Its never good enough. Morale is low, which makes coming to work not enjoyable.
Review from Sales Dept
Become more knowledgeable in the business, when it comes to their teams, daily rhythms, ownership in what they put in to their reps and time.
Review from Sales Dept
Take personal accountability for their performances and improvement in conjunction with my leadership and development
Review from Sales Dept
Be more effective in there own leadership
Review from Sales Dept
a lot of the current leaders are very undeveloped and need trained in basic operation to keep the stores running
Review from Sales Dept
The sales process and the eager to make money for themselves. Listen and engage in teams. See that there is more to sales then just selling a phone. I want them to believe in themselves.
Review from Sales Dept
They are not inclusive they are a family unit, outside new hires even into management positions are not included. It is very click oriented.
Review from Sales Dept
I would say some of my coworkers just need to be a little more competent and use more critical thinking skills
Review from Sales Dept
they have zero desire to win
Review from Executive Dept
I really enjoy my coworkers and appreciate what everyone brings to the team. At times, competition shows up as snarky remarks, which can create tension. I’m grateful for our leader’
What I would need from my coworkers is a sense of normality when I see them and a personal connection.
Need a better team atmosphere
More positive daily outlooks from team
Review from Sales Dept
Using common sense before calling out to everyone amd creating more work. Leave drama in your own stores and leave it out of your coworkers.
Review from Sales Dept
Dont ever talk to co-workers
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